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Action and Description
Menu Item
Quick Dial
Favorites
Send text messages using the touchscreen. See Text Messaging later in this section.
Messaging
Touch this button to access various phone settings, for example turning B\
luetooth on and off,
managing your phonebook and more. See
Phone Settings later in this section
Settings
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h)
.
Note: SYNC does not download read text
messages from your cell phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, for
example LOL. Touch the top left corner of the display,
then select: Message
Phone
Messaging
Then any of the following:
Listen (speaker icon)
Dial Message
Send Text
View
Delete
Composing a Text Message
Note: This is a speed-dependent feature. It
is unavailable when your vehicle is traveling
at speeds over
3 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
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To compose and send a text message, select:
Action and Description
Message
Phone
Messaging Enter a cell phone number or choose from your phonebook.
Send Text
Allows you to customize the pre-defined message or create a message on y\
our own.
Edit Text
Sends the message as it is.
Send
You can then preview the message, verify
the recipient as well as update the message
list.
Text Message Options Message
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way. Message
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
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When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your cell phone. You can
select:
Action and Description
Message Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
Phone Settings
To enter the phone settings menu select: Action and Description
Message
Phone
Settings
Then any of the following: Connect, disconnect, add or delete a device, as well as save it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.
Bluetooth
If you want all calls to go directly to your voicemail and not ring in t\
he vehicle. When this feature
is on, text message notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See Information (page 455).
911 Assist
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Action and Description
Message
Select the ring tone you want to hear when you receive a call. Choose fr\
om possible system ring
tones, your currently paired cell phone ’s ring tone, a beep, text-to-speech or a silent notification.
Phone Ringer
Select a text message notification, if supported by your cell phone. Choose from possible system
alert tones, text-to-speech or silent.
Text Message Notification
If your cell phone is compatible, use this screen to adjust your internet data connection. Select to
make your connection profile with the personal area network or to turn off \
your connection. You
can also choose to adjust your settings or have the system always connec\
t, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
To access features such as automatic phonebook download, re-download your\
phonebook, add
contacts from your cell phone as well as delete or upload your phonebook\
.
Manage Phonebook
To have the system alert you when your cell phone is in roaming mode.
Roaming Warning
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Press the voice button and when prompted
say any of the following or a similar
command:
Voice command
Call Voicemail Voice command
Listen to Message
Reply to Message
Pair Phone
Help
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Menu Item
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
AppsE
Where Am I?
F If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with Navigation,
press the corner of the touchscreen with the
green tab. SYNC Services (If Equipped, United
States Only)
Note:
SYNC Services varies by trim level and
model year and may require a subscription.
Traffic alerts and turn-by-turn directions
available in select markets. Message and
data rates may apply. Ford Motor Company
reserves the right to change or discontinue
this product service at any time without prior
notification or incurring any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use, SYNC
Services. See Phone (page 445).
Note: This feature does not function properly
if you have enabled caller ID blocking on
your cellular phone. Make sure your cellular
phone is not blocking caller ID before using
SYNC Services. Note:
The driver is ultimately responsible for
the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving conditions.
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To use voice commands, press the voice button and say:
Action and Description
Voice Command
This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-
enabled cellular phone. Once you connect to the service, follow the voice prompts to request
the desired service, for example traffic or directions.
Services
Once connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.
What Can I Say
To return to the Services main menu.
Services
Receive system help.
Help
If your vehicle is equipped with Navigation,
press the I (Information) button. If your
vehicle is not equipped with Navigation,
press the green tab on your touchscreen. To use the touchscreen select: Menu Item
Connect to Services
This command initiates an outgoing call to
SYNC Services using your paired and
connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the
voice prompts to request the desired service.
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Receiving Turn-by-Turn Directions
Press the voice button and say:
Action and Description
Voice Command
To receive directions to a location. Once you select your destination,
the system uploads your current vehicle location, calculates a route
based on current traffic conditions and sends it back to your vehicle.
After the route download is complete, the phone call automatically
ends. You then receive audible and visual driving instructions as you
travel toward your destination.
Directions
To find a business or type of business. Once you select your destina-
tion, the system uploads your current vehicle location, calculates a
route based on current traffic conditions and sends it back to your
vehicle. After the route download is complete, the phone call automat-
ically ends. You then receive audible and visual driving instructions
as you travel toward your destination.
Business Search
To find the closest business or type of business to your location, within\
business search.
Search near me
Provides you with further assistance within Directions and Business
Search. The system may prompt you to speak with an operator when
it has difficulty matching your voice request. The live operator can
assist you by searching for businesses by name or by category,
residential addresses by street address or by name or specific street
intersections. Operator Assist is a feature of your SYNC Services
Operator
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