Load Limit.......................................................232
Towing
Towing a Trailer.............................................240
Trailer Sway Control.....................................241
Recommended Towing Weights...............241
Essential Towing Checks............................244
Transporting the Vehicle.............................247
Towing the Vehicle on Four Wheels........247
Driving Hints
Breaking-In.....................................................249
Economical Driving......................................249
Driving Through Water
...............................250
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Post-Crash Alert System............................256 Customer Assistance
Getting the Services You Need................258
In California (U.S. Only)...............................259
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)
........................260
Utilizing the Mediation/Arbitration Program (Canada Only)............................................261
Getting Assistance Outside the U.S. and Canada........................................................261
Ordering Additional Owner's Literature....................................................263
Reporting Safety Defects (U.S. Only)......263
Reporting Safety Defects (Canada Only)............................................................264
Fuses
Fuse Specification Chart............................265
Changing a Fuse...........................................281
Maintenance
General Information.....................................282
Opening and Closing the Hood...............282
Under Hood Overview -
2.0L
EcoBoost™..................................................284 Under Hood Overview -
2.3L
EcoBoost™..................................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Oil Change Indicator Reset.......................289
Engine Coolant Check................................289
Automatic Transmission Fluid Check......293
Brake Fluid Check........................................293
Washer Fluid Check....................................293
Fuel Filter
........................................................294
Changing the 12V Battery..........................294
Checking the Wiper Blades.......................296
Changing the Wiper Blades......................296
Adjusting the Headlamps...........................297
Removing a Headlamp
...............................298
Changing a Bulb
...........................................299
Bulb Specification Chart
.............................300
Changing the Engine Air Filter.................302
Vehicle Care
General Information
.....................................304
Cleaning Products
........................................304
Cleaning the Exterior
..................................304
4
MKC (TME), enUSA, First Printing Table of Contents
Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
8
MKC (TME), enUSA, First Printing Introduction E162384 E71340
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met. The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of the
following could cause a decrease in
operating range:
•
weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters, such
as amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems may operate on the same
frequency as your remote control. If other
transmitters are operating on those
frequencies, you may not be able to use your
remote control. Using your remote control
near some types of electronic equipment,
such as USB devices, computers or cell
phones can interfere with remote operation.
Operating your remote control near metal or
metallic-finished purses, bags or clothing can
interfere with remote operation. You can lock
and unlock the doors with the key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You touch the inside of any exterior door
handle within
3 ft (1 m) proximity of an
intelligent access key.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 53).
52
MKC (TME), enUSA, First Printing Keys and Remote Controls
REMOTE CONTROL
Intelligent Access Key
The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to activate
the push-button start system.
Removable Key Blade
The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door. Slide the release on the back of the remote
control and pivot the cover off to access the
key blade.
Note:
Your vehicle ’s backup keys came with
a security tag that provides important vehicle
key cut information. Keep the tag in a safe
place for future reference. Replacing the Battery
Note:
Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter programming to your vehicle.
The transmitter should operate normally
after you replace the battery.
A message will appear in the information
display when the remote control battery is
low. See General Information (page 109).
Intelligent Access Transmitter
The remote control uses two coin-type
three-volt lithium batteries CR2025 or
equivalent.
53
MKC (TME), enUSA, First Printing Keys and Remote ControlsE144506 E208898 E151795
Vehicles with automatic climate control can
be configured to operate when the vehicle
is remote started. See Automatic Climate
Control (page 133).
Many states and provinces have restrictions
for the use of remote start. Check your local
and state or provincial laws for specific
requirements regarding remote start
systems.
The remote start system will not work if:
• The ignition is on.
• The alarm system is triggered.
• You switch off the feature in the
information display.
See General
Information (page 109).
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The service engine soon light is on. Remote Starting the Vehicle
Note:
You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence. The tag with your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button.
2.
Press the remote start button twice. The
exterior lamps will flash twice.
The horn will sound if the system fails to start.
See
General Information (page 109). The power windows will not work during the
remote start and the radio will not turn on
automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
See General
Information (page 109).
Extending the Vehicle Run Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
you programmed the duration to last 10
minutes, the second 10 minutes will begin
after what is left of the first activation time.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend the
remote start up to a maximum of 35 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
55
MKC (TME), enUSA, First Printing Keys and Remote ControlsE138626
Illuminated Entry
The interior lamps and select exterior lamps
will light when you unlock the doors with the
remote control.
The system turns off the lights if:
•
You start your vehicle.
• You press the remote control lock button.
• They are on for 25 seconds.
The lights will not turn off if:
• You switch them on with the lamp
control.
• Any door is open.
Illuminated Exit
The interior lamps and select exterior lamps
will light when all doors are closed and you
switch the ignition off.
The lamps turn off if all the doors remain
closed and either of the following occurs:
• After 25 seconds elapse.
• You lock your vehicle from the outside. Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, this
feature turns them off after some time.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave your vehicle with the ignition on,
it will turn off 15 minutes after you close all
of the doors.
Welcome Lighting
This feature lights select exterior lighting as
you approach your vehicle. You must have
an intelligent access key with you. The
feature turns off when you open a door,
liftgate, or unlock your vehicle. Welcome
lighting remains on for 25 seconds or until
you start your vehicle.
The feature is active when:
•
The feature is configured on in the
information display. See General
Information (page 109).
• The ignition is off. •
All doors and the liftgate are closed.
• You lock your vehicle.
The feature is not active when:
• Your vehicle detects the intelligent
access key is inside.
• The intelligent access key is in close
range of the vehicle for more than two
minutes.
• The anti-theft alarm triggers.
• You do not start your vehicle for more
than five days.
• The vehicle battery charge is low.
Note: When this feature is disabled, you
must switch the ignition on to reset it.
Note: This feature may not correctly operate
if the intelligent access key is stored within
8–15 ft (2.4–4.6 m)
of your vehicle while not
in use.
68
MKC (TME), enUSA, First Printing Locks
Three warning tones sound as the liftgate
begins to power close. One short chime
indicates a problem with the open or close
request, caused by:
•
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The vehicle speed is at or above 3 mph
(5 km/h).
If the liftgate starts to close after it has fully
opened, this indicates there may be
excessive weight on the liftgate or a possible
gas strut failure. A repetitive chime sounds
and the liftgate closes under control. Remove
any excessive weight from the liftgate. If the
liftgate continues to close after opening,
have the system checked by an authorized
dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the instrument
panel.
With the Remote Control Press the button twice within three
seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control. If
an intelligent access key is within
3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2.
Press the button in the top of the liftgate
pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’ s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a gas strut failure.
Closing the Liftgate WARNING
Keep clear of the liftgate when
activating the rear switch.
71
MKC (TME), enUSA, First Printing LocksE138633 E138630 E138632
Press and release the liftgate control button.
Stopping the Liftgate Movement
You can stop the liftgate movement by doing
any of the following:
•
Pressing the liftgate control button.
• Pressing the liftgate button on the remote
control twice.
• Pressing the liftgate button on the
instrument panel.
• Activating the obstacle detection feature.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion. * *
This method only works for vehicles with the
hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate movement by pressing the control button on the liftgate when it
reaches the desired height.
Note: Once the liftgate has stopped moving,
you can also manually move it to the desired
height.
3. Press and hold the liftgate control button
on the liftgate until you hear a chime,
indicating programming is complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
The new open liftgate height is recalled
when the power liftgate is opened. To
change the programmed height, repeat the
above procedure. Once you open the power
liftgate, you can manually move it to a
different height. Note:
The system recalls the new
programmed height, even if you disconnect
the battery.
When operating the power liftgate after you
have programmed a lower height than fully
open, you can fully open the liftgate by
manually pushing it upward to the maximum
open position.
Obstacle Detection
When Closing
The system stops when it detects an
obstacle. Three tones sound and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: Entering your vehicle while the liftgate
is closing can cause your vehicle to bounce
and activate obstacle detection. To prevent
this, let the power liftgate close completely
before you enter your vehicle. Before driving
off, check the instrument cluster for a liftgate
or door ajar message or warning indicator.
Failure to do this could result in
unintentionally leaving the liftgate open
while driving.
72
MKC (TME), enUSA, First Printing LocksE138636