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facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
12 CUSTOMER ASSISTANCE
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PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
are starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and safety
tips.
16 CUSTOMER ASSISTANCE
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CAUTION!
Do not connect devices with power higher than 180
Watts (15 Amps) to the socket. Do not damage the
socket by using unsuitable adaptors. If the 180 Watt
(15 Amp) power rating is exceeded the fuse protect-
ing the system will need to be replaced.
WARNING!
To avoid serious injury or death:
•Only devices designed for use in this type of outlet
should be inserted into any 12 Volt outlet.
•Do not touch with wet hands.
•Close the lid when not in use and while driving the
vehicle.
•If this outlet is mishandled, it may cause an electric
shock and failure.
CAUTION!
•Many accessories that can be plugged in draw
power from the vehicle’s battery, even when not in
use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough, the vehicle’s battery will
discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
•Accessories that draw higher power (i.e., coolers,
vacuum cleaners, lights, etc.) will degrade the bat-
tery even more quickly. Only use these intermit-
tently and with greater caution.
•After the use of high power draw accessories, or
long periods of the vehicle not being started (with
accessories still plugged in), the vehicle must be
driven a sufficient length of time to allow the
generator to recharge the vehicle’s battery.
4
GETTING TO KNOW YOUR VEHICLE 167
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Power Inverter — If Equipped
There is a 115 Volt, 150 Watt Power Inverter outlet located
on the back of the center console to convert DC current to
AC current. The Power Inverter can power cellular
phones, electronics and other low power devices requir-
ing up to 150 Watts. Certain high-end video game
consoles, such as Playstation4 and XBox One will exceed
this power limit, as will most power tools.
The Power Inverter will automatically turn on and off
when the device is plugged in or removed.
The Power Inverter is designed with built-in overload
protection. If the power rating of 150 Watts is exceeded,
the Power Inverter will automatically shut down. Once
the electrical device has been removed from the Power
115 Volt Power Inverter
168 GETTING TO KNOW YOUR VEHICLE
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Audio
This menu item allows you to view the instrument
cluster display and the information present on the dis-
play of the Uconnect system.
The information displayed is:
•“Radio (AM or FM)”
View Radio Station Name (if equipped), frequency, and
graphical icon
•MP3”
Title display or number song playing
•USB
Title display or number song playing
•Ipod
Display song title (if equipped)See Phone
The instrument cluster display can also display the
information concerning phone mode.
The information that can be displayed is the connection
status of the mobile phone (phone connected or discon-
nected), the active telephone calls/incoming/on hold,
and the management of double calls (first incoming
second waiting, etc.).
Messages
This menu item allows you to display the information
messages/malfunction stored.
226 GETTING TO KNOW YOUR INSTRUMENT CLUSTER
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Vehicles Equipped With Multifunctional Display
Reconfigurable:
Menu itemsDisplay(you can select
only the itemsSee PhoneandSee Navigation,Secu-
rity,andSafety & Assistance(onlyVolume Alertsis
selectable) are present.
All other entries are displayed and selected on the
display of the Uconnect system.
“Display”
By selecting theDisplay,you can access the following
settings:
•Language: allows you to select the language in which
to display the information/warnings.
•Phone Repetition:allows you to view, on the instru-
ment cluster display, the information relating to Phone
mode displayed on the display of the Uconnect sys-
tem.•NAV Turn By Turn:allows you to view, on the
instrument cluster display, information relating to the
navigation mode.
Units Of Measure
By selecting the itemUnits of measure,you can select
the unit of measure to use for displaying various magni-
tudes.
Possible options are:
•US
•Metric
•Custom
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GETTING TO KNOW YOUR INSTRUMENT CLUSTER 229
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NOTE:Keep magnetic materials away from the top of the
instrument panel, such as iPod’s, Mobile Phones, Lap-
tops, and Radar Detectors. This is where the compass
module is located, and it can cause interference with the
compass sensor, and it may give false readings.TRIP COMPUTER
The Trip computer is used to display information on car
operation when the key is turned to the MAR/RUN
position.
This function allows you to define two separate trips
called “Trip A” and “Trip B” where the car’scomplete
tripsare monitored in an independent manner.
Both trips can be reset (reset - start of a new trip). To
perform a reset, push and hold the OK button on the
steering wheel controls.
“Trip A” is used to display the figures relating to:
•Distance Travelled
•Average Consumption
•Travel Time (driving time)
•Average Speed
Compass Variance Map
234 GETTING TO KNOW YOUR INSTRUMENT CLUSTER
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CAUTION!
The ABS is subject to possible detrimental effects of
electronic interference caused by improperly in-
stalled aftermarket radios or telephones.
NOTE:During severe braking conditions, a pulsing sen-
sation may occur and a clicking noise will be heard. This
is normal, indicating that the ABS is functioning.
•Do not “ride” the brakes by resting your foot on the
pedal. This could overheat the brakes and result in
unpredictable braking action, longer stopping dis-
tances, or brake damage.
•When descending mountains or hills, repeated braking
can cause brake fade with loss of braking control.
Avoid repeated heavy braking by downshifting the
transmission or locking out overdrive whenever pos-
sible.•Engines may idle at higher speeds during warm-up,
which could cause rear wheels to spin and result in
loss of vehicle control. Be especially careful while
driving on slippery roads, in close-quarter maneuver-
ing, parking, or stopping.
•Do not drive too fast for road conditions, especially
when roads are wet or slushy. A wedge of water can
build up between the tire tread and the road. This
hydroplaning action can cause loss of traction, braking
ability, and control.
•After going through deep water or a car wash, brakes
may become wet, resulting in decreased performance
and unpredictable braking action. Dry the brakes by
gentle, intermittent pedal action while driving at very
slow speeds.
6
SAFETY 243