2016 HONDA ACCORD SEDAN navigation system

124
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed every
time I start the car.This is normal. The Startup Confirmation screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time, even if you do not
select OK.
The navigation system reboots by itself (returns to
the opening screen).A reboot can be caused by extreme temperatures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see your
dealer.
How do I specify a destination when an entered city
or street could not be found?Try selecting the destination directly from the map.
2Map Input P. 71
How do I delete saved places?1.Select > > Saved > > Delete Saved Places.
2.Select saved places you want to delete.
3.Select Delete.
4.Select Yes.
I cannot hear the navigation system voice.1.Select and then press the (Back) icon. Select Setting > Navigation.
Check that Voice Prompts is not set to off.
2.Press the (Home) icon. Select Settings > System > Sound/Beep tab.
Turn up Guidance Volume, if guidance volume is low.
For more details, see the Owner’s Manual.

126
uu Troubleshooting u Guidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route.
2Recalculate Using Another Route Preference P. 105
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision.
The vehicle position icon is not following the road. ●Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, cellular
phones, or loose articles.
●Metallic tinting or other aftermarket devices can interfere with the GPS reception.
Please consult your dealer.
2GPS P. 130
How do I stop the map from rotating as I drive
along?1.Select and then press the (Back) icon.
2.Select Settings > Map & Vehicle > Driving Map View.
3.Check that Driving Map View is set to Track Up or 3-D.
4.Select North Up and the select Save.
The “arrive time” display sometimes increases even
though I am getting closer to my destination.“Arrival time” is based on the speed limit on each road. Depending on the traffic
conditions, the “arrival time” may be calculated to be earlier or later.
My elevation (shown when I display the current
position) seems to fluctuate even though my
elevation has not changed.This is normal. The elevation can vary ±100 ft (30 m) due to GPS calculation errors.
2GPS P. 130
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least
four satellites. Try moving the vehicle into an open area. The elevation is also not
displayed if the calculated elevation is zero or below sea level.

127
uu Troubleshooting u Update, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly undergoing revision.
Does the navigation system work outside North
America?The navigation system contains maps for the contiguous United States, Alaska,
Hawaii, Canada, and Puerto Rico. The navigation system will not work in other
countries.
2Map Coverage P. 132
ProblemSolution
The display appears dim when starting the car in
really cold weather.This is normal. The display will become brighter after a few minutes.

129
Reference Information
System Limitations................................130
GPS ......................................................130
Address Calculation ..............................130Database ..............................................130
Customer Assistance.............................132
Resolving Problems ...............................132Obtaining a Navigation Update .............132
Honda Automobile Customer Service
Contact Information ............................132Visiting Your Dealer ..............................132
Map Coverage ......................................132
Traffic Information ................................132
Legal Information................................. 133
User Agreement ................................... 133

130
Reference Information
System Limitations
GPS
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cellular phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, highway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S. Department
of Defense. For security reasons, there are
certain inaccuracies built into the GPS for
which the navigation system must
constantly compensate. This can cause
occasional positioning errors of up to
several hundred feet (meters).
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.

131
uu System Limitations u Database
Reference Information
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2Obtaining a Navigation Update P. 132
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

132
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 124
Or, please contact your dealer.
• For traffic-related issues:
2Traffic P. 125
• For reporting issues with the database or
places/landmarks.
• Call Honda Automobile Customer
Service.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system.
Navigation system software is usually
updated annually.
Please contact your Honda dealer for
further information regarding the update
program available for your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a solution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas across
contiguous United States and some cities in
Canada.

133Continued
Reference Information
Legal Information
User Agreement
The content provided (“Data”) is licensed,
not sold. By opening this package, or
installing, copying, or otherwise using the
Data, you agree to be bound by the terms
of this agreement. If you do not agree to
the terms of this agreement, you are not
permitted to install, copy, use, resell or
transfer the Data. If you wish to reject the
terms of this agreement, and have not
installed, copied, or used the Data, you
must contact your retailer or HERE North
America, LLC (as defined below) within
thirty (30) days of purchase for a refund of
your purchase price. To contact HERE,
please visit www.here.com.
The Data is provided for your personal,
internal use only and may not be resold. It is
protected by copyright, and is subject to the
following terms (this “End User License
Agreement”) and conditions which are
agreed to by you, on the one hand, and
HERE and its licensors (including their
licensors and suppliers) on the other hand.
For purposes of these terms, “HERE” shall
■END USER TERMS
mean (a) HERE North America, LLC with
respect to Data for the Americas and/or the
Asia Pacific region and (b) HERE Europe B.V.
for Data for Europe, the Middle East and/or
Africa.
The Data includes certain information and
related content provided under license to
HERE from third parties and is subject to the
applicable supplier terms and copyright
notices set forth at the following URL:
http://corporate.navteq.com/
supplier_terms.html.
License Limitations on Use: You agree
that your license to use this Data is limited
to and conditioned on use for solely
personal, noncommercial purposes, and not
for service bureau, timesharing or other
similar purposes. Except as otherwise set
forth herein, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble or reverse engineer any portion
of this Data, and may not transfer or
distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
■TERMS AND CONDITIONS
License Limitations on Transfer: Your
limited license does not allow transfer or
resale of the Data, except on the condition
that you may transfer the Data and all
accompanying materials on a permanent
basis if: (a) you retain no copies of the Data;
(b) the recipient agrees to the terms of this
End User License Agreement; and (c) you
transfer the Data in the exact same form as
you purchased it by physically transferring
the original media (e.g., the CD-ROM or
DVD you purchased), all original packaging,
all Manuals and other documentation.
Specifically, Multidisc sets may only be
transferred or sold as a complete set as
provided to you and not as a subset thereof.
Additional License Limitations: Except
where you have been specifically licensed to
do so by HERE in a separate written
agreement, and without limiting the
preceding paragraph, your license is
conditioned on use of the Data as
prescribed in this agreement, and you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles capable of
vehicle navigation, positioning, dispatch,