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uu Troubleshooting u Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward
by one hour.The clock setting is automatically updated based on your GPS location.
2Units P. 44
How do I change the interface language?Press the (Home) icon and then select Settings > System > Others tab >
Language.
Select the desired language for system language.
For more information, see the Owner's Manual.
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129
Reference Information
System Limitations................................130
GPS ......................................................130
Address Calculation ..............................130Database ..............................................130
Customer Assistance.............................132
Resolving Problems ...............................132Obtaining a Navigation Update .............132
Honda Automobile Customer Service
Contact Information ............................132Visiting Your Dealer ..............................132
Map Coverage ......................................132
Traffic Information ................................132
Legal Information................................. 133
User Agreement ................................... 133
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Reference Information
System Limitations
GPS
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cellular phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, highway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S. Department
of Defense. For security reasons, there are
certain inaccuracies built into the GPS for
which the navigation system must
constantly compensate. This can cause
occasional positioning errors of up to
several hundred feet (meters).
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.
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uu System Limitations u Database
Reference Information
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2Obtaining a Navigation Update P. 132
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 124
Or, please contact your dealer.
• For traffic-related issues:
2Traffic P. 125
• For reporting issues with the database or
places/landmarks.
• Call Honda Automobile Customer
Service.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system.
Navigation system software is usually
updated annually.
Please contact your Honda dealer for
further information regarding the update
program available for your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a solution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas across
contiguous United States and some cities in
Canada.
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133Continued
Reference Information
Legal Information
User Agreement
The content provided (“Data”) is licensed,
not sold. By opening this package, or
installing, copying, or otherwise using the
Data, you agree to be bound by the terms
of this agreement. If you do not agree to
the terms of this agreement, you are not
permitted to install, copy, use, resell or
transfer the Data. If you wish to reject the
terms of this agreement, and have not
installed, copied, or used the Data, you
must contact your retailer or HERE North
America, LLC (as defined below) within
thirty (30) days of purchase for a refund of
your purchase price. To contact HERE,
please visit www.here.com.
The Data is provided for your personal,
internal use only and may not be resold. It is
protected by copyright, and is subject to the
following terms (this “End User License
Agreement”) and conditions which are
agreed to by you, on the one hand, and
HERE and its licensors (including their
licensors and suppliers) on the other hand.
For purposes of these terms, “HERE” shall
■END USER TERMS
mean (a) HERE North America, LLC with
respect to Data for the Americas and/or the
Asia Pacific region and (b) HERE Europe B.V.
for Data for Europe, the Middle East and/or
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The Data includes certain information and
related content provided under license to
HERE from third parties and is subject to the
applicable supplier terms and copyright
notices set forth at the following URL:
http://corporate.navteq.com/
supplier_terms.html.
License Limitations on Use: You agree
that your license to use this Data is limited
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■TERMS AND CONDITIONS
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limited license does not allow transfer or
resale of the Data, except on the condition
that you may transfer the Data and all
accompanying materials on a permanent
basis if: (a) you retain no copies of the Data;
(b) the recipient agrees to the terms of this
End User License Agreement; and (c) you
transfer the Data in the exact same form as
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the original media (e.g., the CD-ROM or
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vehicle navigation, positioning, dispatch,
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uu Legal Information u User Agreement
Reference Information
real time route guidance, fleet management
or similar applications; or (b) with, or in
communication with, including without
limitation, cellular phones, palmtop and
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digital -assistants or PDAs.
Warning: This Data may contain inaccurate
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AND SUPPLIERS) SHALL NOT BE LIABLE TO
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DATA, ANY DEFECT IN THIS DATA, OR THE
BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN
CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF HERE OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
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Export Control: You agree not to export
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uu Legal Information u User Agreement
Reference Information
Entire Agreement: These terms and
conditions constitute the entire agreement
between HERE (and its licensors, including
their licensors and suppliers) and you
pertaining to the subject matter hereof, and
supersedes in their entirety any and all
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