2016 GMC CANYON Owner's Manual

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
352 Service and Maintenance
PartGM Part Number ACDelco Part Number
3.6L V6 19303249PF2130
Passenger Compartment Air Filter 23135671CF196
Spark Plugs 2.5L L4 1262716041–115
3.6L V6 1262256141–109
Wiper Blades Driver Side –55 cm (21.7 in) 23117447-
Passenger Side –45 cm (17.7 in) 23117448-

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Service and Maintenance 353
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
354 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 354
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 354
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 355
Engine Drive Belt Routing . . . . 356
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
0 355
iifor the vehicle's engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.
Vehicle Identification
Number (VIN).
. Model designation.
. Paint information.
. Production options and special
equipment.
Do not remove this label from the
vehicle.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Technical Data 355
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and
Lubricants 0350ii.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Cooling System 2.5L L4 9.1 L 9.6 qt
3.6L V6 12.4 L 13.1 qt
Engine Oil with Filter
2.5L L4 4.7 L 5.0 qt
3.6L V6 5.7 L 6.0 qt
Fuel Tank 80 L 21 gal
Transfer Case Fluid 1.9 L 2.0 qt
Wheel Nut Torque 190 Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
356 Technical Data
Engine Specifications
EngineVIN CodeSpark Plug Gap
2.5L L4 A0.95–1.10mm (0.037–
0.043 in)
3.6L V6 30.95–1.10mm (0.037–
0.043 in)
Engine Drive Belt Routing
L4 Engines
V6 Engines
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Customer Information 357
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 357
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . . 359
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . . 360
Online Owner Center . . . . . . . . . 360
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 361
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 361
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 363
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 363
Collision Damage Repair (U.S. and Canada) . . . . . . . . . . . . . . . . 364
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 366 Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 367
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 368
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 368
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 368
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 369
Event Data Recorders . . . . . . . . 369
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 370
Infotainment System . . . . . . . . . . 370
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
358 Customer Information
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Customer Information 359
STEP THREE—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices (U.S. and Canada)
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-888-881-3302
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.