Audio Input Jack..........................................308
USB Port.........................................................309
Media Hub.....................................................309
Audio Troubleshooting
...............................310
SYNC™
General Information.....................................311
Using Voice Recognition............................313
Using SYNC™ With Your Phone.............316
SYNC™ Applications and Services......329
SYNC™ AppLink ™
......................................337
Using SYNC™ With Your Media Player...........................................................339
SYNC™ Troubleshooting.........................349
Accessories
Accessories....................................................358
Auxiliary Switches
.......................................359
Extended Service Plan (ESP)
Extended Service Plan (ESP)..................361
Scheduled Maintenance
General Maintenance Information
.......363
Normal Scheduled Maintenance..........366
Special Operating Conditions Scheduled Maintenance.............................................368
Scheduled Maintenance Record.............371
Appendices
End User License Agreement..................382
5
Transit (TTH) Canada/United States of America, enUSA, First Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options that are not on your
vehicle.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
differently to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle. Note:
Either Ford Motor Company or an
authorized Ford dealer may have originally
sold this incomplete vehicle to a vehicle
modifier who upfitted it. As a result, some
of the options and features on this vehicle
may differ from what we describe in this
manual.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side
A
Left-hand side
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
7
Transit (TTH) Canada/United States of America, enUSA, First Printing IntroductionE154903 E162384
Before you drive your vehicle, please read
this Owner
’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an Ambulance
If your light truck is equipped with the Ford
Ambulance Preparation Package, it may
be utilized as an ambulance. Ford urges
ambulance manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder ’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements.
For additional information, please
contact the Truck Body Builders
Advisory Service: Web Address
www.fleet.ford.com/truckbbas/Contact Us
You can also call us at
1–877 –840–4338. Other Vehicle Modifications
If converting or modifying your vehicle
from production specification, refer to
the Body and Equipment Mounting
Manual by visiting the website: Web Address
www.etis.ford.com/fordservice.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. 12
Transit (TTH) Canada/United States of America, enUSA, First Printing Introduction
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child. All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and WARNINGS
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child. Do not leave children or animals
unattended in the vehicle. On hot
days, the temperature in the trunk or
vehicle interior can rise very quickly.
Exposure of people or animals to these
high temperatures for even a short time
can cause death or serious heat-related
injuries, including brain damage. Small
children are particularly at risk. 15
Transit (TTH) Canada/United States of America, enUSA, First Printing Child Safety
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function. Safety belt and retractor assemblies
must be replaced if the safety belt
assembly automatic locking retractor
feature, or any other safety belt function
is not operating correctly when checked
by an authorized dealer. Failure to replace
the safety belt and retractor assembly
could increase the risk of injury in a crash. All safety belts in your vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the safety belt retract
slightly and pull webbing out again in a
slow and controlled manner. Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The safety belt
will still retract to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 15).
How to Use the Automatic Locking
Mode 1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire safety belt
is pulled out.
Allow the safety belt to retract. As the
safety belt retracts, you will hear a clicking
sound. This indicates the safety belt is now
in the automatic locking mode.
32
Transit (TTH) Canada/United States of America, enUSA, First Printing SeatbeltsE142591
1. Insert the ignition key and turn the
switch to ON.
2. The pass airbag off light will briefly illuminate when the ignition is turned
to on. This indicates that the passenger
airbag is operational.
The passenger side airbag should always
be on (the pass airbag off light should not
be illuminated) unless the passenger
meets the requirements stated either in
Category 1, 2 or 3 of the National Highway
Traffic Safety Administration or Transport
Canada deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
passenger is not using the safety belt
correctly. The most effective way to reduce
the risk of unnecessary airbag injuries
without reducing the overall safety of your
vehicle is to make sure all passengers are
correctly restrained in the vehicle,
especially in the front seat. This provides
the protection of safety belts and permits
the airbags to provide the additional
protection they were designed to provide. If you choose to deactivate your airbag,
you are losing the very significant risk
reducing benefits of the airbag and you are
also reducing the effectiveness of the
safety belts, because safety belts in
modern vehicles are designed to work as
a safety system with the airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada)
WARNING
This vehicle has special energy
management safety belts for the
driver and right front passenger.
These particular belts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management safety belt is
designed to give or release additional belt
webbing in some accidents to reduce
concentration of force on an occupant's
chest and reduce the risk of certain bone
fractures and injuries to underlying organs.
In a crash, if the airbag is turned off, this
energy management safety belt might
permit the person wearing the belt to move
forward enough to incur a serious or fatal
injury. The more severe the crash, and the
heavier the occupant, the greater the risk
is. Be sure the airbag is turned on for any
person who does not qualify under the
National Highway Traffic Safety
Administration deactivation criteria. 1.
Infant. An infant (less than 1 year old)
must ride in the front seat because:
40
Transit (TTH) Canada/United States of America, enUSA, First Printing Supplementary Restraints SystemE181521
PRINCIPLE OF OPERATION
The remote control allows you to:
•
remotely lock or unlock the vehicle
doors
• unlock the doors without actively using
a key or remote control (intelligent
access only)
• remotely open the power liftgate (if
equipped)
• remotely start or stop the engine (if
equipped)
• arm and disarm the anti-theft system
• activate the panic alarm.
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers •
structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Key head Transmitter
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
47
Transit (TTH) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE177585
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can
be activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle traveled
with a MyKey.
Note: Switch the ignition on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Safety belt minder. You cannot disable
this feature. The audio system will
mute when the driver's safety belt is
not fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid,
Blind Spot Information System (BLIS)
with cross traffic alert, lane departure
warning and forward collision warning
system. Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the engine. You can also
change the settings afterward with an
admin key.
•
A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. •
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off traction control (if your vehicle is
equipped with this feature).
50
Transit (TTH) Canada/United States of America, enUSA, First Printing MyKey
™ (If Equipped)