
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
384
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
388
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories....................................................382 Exterior Style....................................................... 382
Interior Style........................................................ 382
Lifestyle................................................................. 382
Peace of Mind..................................................... 382
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps........................205 Horizontal Aim Adjustment.......................... 206
Vertical Aim Adjustment................................ 205
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................44
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter..............212
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices...................................................404
Audible Warnings and Indicators.............84 Automatic Transmission Warning
Chime.................................................................. 84
Headlamps On Warning Chime..................... 84
Key in Ignition Warning Chime........................ 84
Parking Brake On Warning Chime.................84
Audio Control..................................................60
Audio Input Jack...........................................272
Audio System................................................258 General Information......................................... 258
Audio Troubleshooting...............................273
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................265
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263 Audio Unit - Vehicles With: AM/
FM...................................................................259
AUX Button.......................................................... 262
Clock Button......................................................... 261
Frequency Band Buttons................................. 261
Menu Button........................................................ 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Buttons.................................... 261
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................262
Autolamps
........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 99
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
............................................................200
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery...................... 201
Blind Spot Information System................141 Switching the System Off and On...............143
System Errors....................................................... 143
Using the System................................................. 141
Bonnet Lock See: Opening and Closing the Hood...........193
Booster Seats
..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.......................................200
427
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Brakes...............................................................129
General Information.......................................... 129
Breaking-In......................................................167
Bulb Specification Chart.............................211
C
Cabin Air Filter...............................................102
California Proposition 65..............................11
Capacities and Specifications - 1.6L EcoBoost™.................................................253
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications - 2.5L.................................................................255
Capacities............................................................. 255
Specifications..................................................... 256
Capacities and Specifications................249
Cargo Nets......................................................149 Installing the Net................................................ 149
Removing the Net.............................................. 150
Car Wash See: Cleaning the Exterior............................... 214
Center Console...............................................114
Changing a Bulb..........................................206 Central High Mounted Brake Lamp............209
Front Fog Lamps............................................... 208
Headlamp............................................................ 206
Interior Lamps.................................................... 209
License Plate Lamp.......................................... 209
Rear Lamps......................................................... 209
Side Direction Indicator.................................. 208
Changing a Fuse............................................191 Fuses........................................................................\
191
Changing a Road Wheel...........................242 Changing a Road Wheel................................. 244
Dissimilar Spare Wheel and Tire Assembly Information...................................................... 243
Stowing the Flat or Spare Tire...................... 246
Changing the 12V Battery
..........................201
Changing the Engine Air Filter..................212 2.5L Engine............................................................ 213
EcoBoost Engines............................................... 212
Changing the Wiper Blades.....................202 Front Wiper Blades........................................... 203
Rear Window Wiper Blades........................... 203
Service Position.................................................. 202
Checking MyKey System Status................51 Checking the Wiper Blades.....................202
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cigar Lighter
.....................................................113
Cleaning Leather Seats...............................217
Cleaning Products
........................................214
Cleaning the Alloy Wheels........................218
Cleaning the Engine
.....................................215
Cleaning the Exterior...................................214
Exterior Chrome Parts....................................... 214
Exterior Plastic Parts......................................... 215
Stripes or Graphics............................................. 215
Underbody............................................................. 215
Cleaning the Instrument Panel and Instrument Cluster Lens..........................217
Cleaning the Interior....................................216
Cleaning the Windows and Wiper Blades
............................................................216
Clearing All MyKeys.......................................50
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Cold Weather Precautions
........................168
Coolant Check See: Engine Coolant Check............................ 198
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator........43
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................143 False Alerts........................................................... 146
Switching the System Off and On...............146
System Errors....................................................... 146
System Lights, Messages and Audible Alerts.................................................................. 145
System Limitations............................................ 145
Using the System................................................ 143
Cruise Control...................................................61 Principle of Operation...................................... 140
428
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Cruise control
See: Using Cruise Control................................ 140
Cup Holders.....................................................114
Customer Assistance..................................175
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
...................................................267
HD Radio Reception and Station
Troubleshooting............................................ 268
Direction Indicators
.........................................71
Driver and Passenger Airbags....................37 Children and Airbags........................................... 37
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids......................................................141
Driving Hints....................................................167
Driving Through Water...............................168
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
......................................167
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement.................404 SYNC End User License Agreement
(EULA)............................................................. 404
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................198
Adding Engine Coolant.................................... 199
Checking the Engine Coolant........................ 198
Recycled Engine Coolant................................ 199
Severe Climates................................................. 200
Engine Immobilizer See: Passive Anti-Theft System..................... 58Engine Oil Check
...........................................197
Adding Engine Oil................................................ 197
Engine Oil Dipstick - 1.6L EcoBoost™..................................................197
Engine Oil Dipstick - 2.5L...........................197
Engine Specifications - 1.6L EcoBoost™
.................................................249
Drivebelt Routing............................................... 249
Engine Specifications - 2.5L....................249 Drivebelt Routing............................................... 250
Entertainment..............................................339 AM/FM Radio...................................................... 340
Bluetooth Audio................................................. 355
CD........................................................................\
.... 350
SD Card Slot and USB Port............................. 351
SIRIUS® Satellite Radio (If Activated)........................................................ 345
Supported Media Players, Formats and Metadata Information................................ 355
Environment......................................................14
Essential Towing Checks...........................162 Before Towing a Trailer..................................... 163
Hitches.................................................................... 162
Launching or Retrieving a Boat or Personal Watercraft........................................................ 164
Safety Chains....................................................... 162
Trailer Brakes........................................................ 163
Trailer Lamps........................................................ 163
Trailer Towing Connector................................. 162
When Towing a Trailer...................................... 163
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)
.................384
SERVICE PLANS (CANADA ONLY)............385
SERVICE PLANS (U.S. Only)......................... 384
Exterior Mirrors
.................................................77
Fold Away Exterior Mirrors................................ 78
Power Exterior Mirrors......................................... 77
F
Fastening the Seatbelts
..............................29
Safety Belt Extension Assembly...................... 31
Safety Belt Locking Modes............................... 30
Using Safety Belts During Pregnancy...........29
Floor Mats
.......................................................168
429
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Fog Lamps - Front
See: Front Fog Lamps........................................ 70
Ford Credit..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................70
Front Parking Aid..........................................136
Front Passenger Sensing System
............38
Fuel and Refueling........................................118
Fuel Consumption
........................................122
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
Fuel Quality - E85.........................................119 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 119
Fuel Quality
......................................................119
Choosing the Right Fuel.................................... 119
Fuel Shutoff.....................................................171
Fuse Box Locations.......................................181 Engine Compartment Fuse Box..................... 181
Luggage Compartment Fuse Box.................181
Passenger Compartment Fuse Box.............181
Fuses
..................................................................181
Fuse Specification Chart...........................182 Cargo Compartment Fuse Box..................... 188
Engine Compartment Fuse Box.................... 182
Passenger Compartment Fuse Box............186
G
Gauges...............................................................80 Engine Coolant Temperature Gauge............80
Fuel Gauge............................................................... 81
Information Display............................................ 80
General Information on Radio Frequencies...................................................45
General Maintenance Information
.......386
Multi-Point Inspection..................................... 388
Owner Checks and Services.......................... 387
Protecting Your Investment.......................... 386
Why Maintain Your Vehicle?......................... 386
Why Maintain Your Vehicle at Your Dealership?..................................................... 386
Getting Assistance Outside the U.S. and Canada..........................................................178
Getting the Services You Need................175 Away From Home............................................... 175Global Opening and Closing......................76
Global Closing........................................................ 76
Global Opening..................................................... 76
H
Handbrake See: Parking Brake............................................. 130
Hazard Warning Flashers............................171
Headlamp Adjusting See: Adjusting the Headlamps.................... 205
Headlamp Exit Delay....................................69
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats....................................................111
Heated Windows and Mirrors...................101 Heated Exterior Mirrors..................................... 102
Heated Rear Window........................................ 102
Heated Windshield............................................ 102
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................130 Switching the System On and Off.................131
Using Hill Start Assist....................................... 130
Hints on Controlling the Interior Climate...........................................................99
Cooling the Interior Quickly............................ 100
General Hints......................................................... 99
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling .........100
Recommended Settings for Heating..........100
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................129
Hood Lock See: Opening and Closing the Hood...........193
I
Ignition Switch................................................115
In California (U.S. Only)..............................176
430
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Information Display Control.......................62
Information Displays.....................................85 General Information............................................ 85
Information....................................................363 911 Assist............................................................... 369
Alerts...................................................................... 368
Calendar............................................................... 369
Sirius Travel Link................................................. 367
SYNC Services (If Equipped, United States Only).................................................................. 363
Vehicle Health Report (If Equipped, US Only)................................................................... 371
Information Messages.................................88
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................80
Instrument Lighting Dimmer.....................69
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp....................................... 73
Luggage Compartment Lamp......................... 73
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp......................... 72
Reading Lamps...................................................... 72
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle...........................171 Connecting the Jumper Cables...................... 172
Jump Starting....................................................... 173
Preparing Your Vehicle...................................... 172
Removing the Jumper Cables......................... 173
K
Keys and Remote Controls.........................45 L
Lighting Control...............................................67
Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers.............150
Load Carrying
.................................................148
Load Limit.........................................................151
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 158
Vehicle Loading - with and without a Trailer................................................................... 151
Locking and Unlocking
.................................53
Auto lock and Auto unlock Feature...............55
Emergency Locking with the Key................... 55
Locking and Unlocking the Doors From Inside.................................................................... 53
Locking and Unlocking the Doors with the Key........................................................................\
54
Opening the Double Rear Doors..................... 53
Rear Emergency Exit........................................... 56
Remote Control..................................................... 53
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 54
Unlocking the Doors with the Interior Door Handles............................................................... 54
Locks...................................................................53
Luggage Anchor Points
..............................148
Lug Nuts See: Changing a Road Wheel........................ 242
M
Maintenance..................................................193 General Information.......................................... 193
Manual Climate Control..............................96
Manual Liftgate
..............................................56
Opening and Closing the Liftgate.................. 56
431
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Manual Seats.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Folding the Seatback....................................... 106
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub
.......................................................272
Message Center See: Information Displays................................. 85
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 74
Mobile Communications Equipment
.......12
Motorcraft Parts - 1.6L EcoBoost™.................................................250
Motorcraft Parts - 2.5L
...............................251
MyFord Touch ™............................................319
General Information.......................................... 319
MyKey Troubleshooting
...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation.......................................................372 cityseekr................................................................. 374
Destination Mode............................................... 372
Map Mode............................................................. 378
Navigation Map Updates................................. 381
Navigation Voice Commands........................ 381
Point of Interest (POI) Categories...............374
Quick-touch Buttons....................................... 380
Setting Your Navigation Preferences..........375
Normal Scheduled Maintenance
..........389
Intelligent Oil-Life Monitor™........................ 389
Maintenance Intervals..................................... 390
O
Oil Change Indicator Reset.......................198 Resetting the Oil Life Monitoring
System.............................................................. 198
Oil Check See: Engine Oil Check....................................... 197Opening and Closing the Hood...............193
Closing the Hood................................................ 194
Opening the Hood.............................................. 193
Ordering Additional Owner's Literature.......................................................179
Obtaining a French Owner ’s Manual...........179
Overhead Console
.........................................114
Rear Door Storage Compartment.................114
P
Parking Aids....................................................135 Principle of Operation....................................... 135
Parking Brake
.................................................130
Passive Anti-Theft System........................58
SecuriLock®........................................................... 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate.........................................................11
Personalized Settings..................................88 Measure Units....................................................... 88
Switching Chimes Off........................................ 88
Personal Safety System ™
..........................35
How Does the Personal Safety System
Work?.................................................................. 35
Phone...............................................................355 Making Calls........................................................ 358
Pairing Subsequent Cell Phones.................. 357
Pairing Your Cell Phone for the First Time................................................................... 356
Phone Menu Options....................................... 358
Phone Settings.................................................... 361
Phone Voice Commands................................ 362
Receiving Calls................................................... 358
Text Messaging................................................... 359
Post-Crash Alert System............................174
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats
...................................................106
Power Steering Fluid Check....................200
Power Windows - Vehicles With: One-Touch Down Driver Window..........74
Accessory Delay.................................................... 74
One-Touch Down................................................. 74
432
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index