Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats
..................................................23
Child Restraint Positioning.........................25
Child Safety Locks..........................................27
Seatbelts
Principle of Operation
..................................28
Fastening the Seatbelts..............................29
Seatbelt Height Adjustment
.......................31
Seatbelt Warning Lamp and Indicator Chime
..............................................................32
Seatbelt Reminder.........................................32
Child Restraint and Seatbelt Maintenance................................................34
Personal Safety System ™
Personal Safety System ™
..........................35
Supplementary Restraints System
Principle of Operation..................................36 Driver and Passenger Airbags....................37
Front Passenger Sensing System
............38
Side Airbags
......................................................41
Safety Canopy ™
.............................................42
Crash Sensors and Airbag Indicator........43
Airbag Disposal...............................................44
Keys and Remote Controls
General Information on Radio Frequencies..................................................45
Remote Control..............................................45
Replacing a Lost Key or Remote Control............................................................47
MyKey ™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start Systems
.........................................................52
MyKey Troubleshooting
...............................52
Locks
Locking and Unlocking
.................................53
Manual Liftgate
..............................................56
Security
Passive Anti-Theft System
........................58
Steering Wheel
Adjusting the Steering Wheel
...................60
Audio Control
..................................................60
Voice Control
....................................................61
Cruise Control...................................................61
Information Display Control
.......................62
Wipers and Washers
Windshield Wipers.........................................63
Autowipers
.......................................................63
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Introduction
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag. On-board Diagnostics (OBD-II)
Your vehicle
’s On-board Diagnostics
(OBD-II) system has a data port for
diagnostics, repair and reprogramming
services with diagnostic scan tools.
Installing a non-Ford-approved
aftermarket OBD plug-in device that uses
the port during normal driving, for example remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any non-Ford-approved aftermarket
OBD plug-in devices. The vehicle Warranty
may not cover damage caused by any
non-Ford-approved aftermarket OBD
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. 12
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Type 1 Type 2
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
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Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Programming a New Remote
Control
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. See
Passive Anti-Theft System (page 58).
Reprogramming the Unlocking
Function
Note: When you press the unlock button
only the driver and passenger doors are
unlocked. Pressing the unlock button again
unlocks all the doors. This is the default
setting.
See Locking and Unlocking (page
53).
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators will flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
Replacing the Battery
The remote control uses one coin type
three volt lithium battery CR2032 or
equivalent. Note:
Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
Integrated Keyhead Transmitter 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Snap the battery cover back onto the transmitter.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138615 E138619 E138620
Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the direction indicators will flash.
Note:
If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound and the
direction indicators will not flash.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 45).
To re-program the passive anti-theft
system see an authorized dealer.
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Action and Description
Message
Choose your applicable setting.
Note: You can clear or change your MyKey settings at any time during the same key cycle
as you created the MyKey. Once you switch the ignition off you will need an admin key to
change or clear your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays (page 85). Switch the ignition on using an admin key
or remote control.
To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to: Action and Description
Message
Press the
OK button.
Settings
Press the
OK button.
MyKey
Press and hold the
OK button until the following message
displays.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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™
LOCKING AND UNLOCKING
Remote Control
You can use the remote control at any
time.
Unlocking the Doors
The position lamps illuminate when you
unlock the doors. They automatically turn
off when you switch the ignition on.
Note:
You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you lock your vehicle for
several weeks, the remote control will be
switched off. Your vehicle must be unlocked
and the engine started using the key.
Unlocking and starting your vehicle once will
enable the remote control.
One-Stage Unlocking Press the button to unlock all
doors. The direction indicators
flash.
Two-Stage Unlocking Press the button to unlock the
front doors. Press the button
again within three seconds to
unlock all doors. The direction indicators
flash.
Reprogramming the Unlocking
Function
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between one-stage
and two-stage unlocking. The direction
indicators flash twice to indicate a change
to the unlocking mode. Locking the Doors Press the button to lock all
doors. The direction indicators
flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors and the liftgate are closed.
Note: If any door or the luggage
compartment is not closed, or if the hood is
not closed on vehicles that have an
anti-theft alarm or remote start, the horn
will not chirp.
Locking and Unlocking the Doors
From Inside
The power door lock control is located on
the driver and passenger doors. Press the button to lock or
unlock all the doors. The lamp
illuminates with the doors
locked.
Opening the Double Rear Doors WARNING
If there is a ladder fitted to the rear
cargo door, do not open the door
fully if the side-loading door is open.
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