Maintenance
Action
Message
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See Maintenance (page
172).
Brake fluid level low
Service now
Displays when the brake system needs servicing. Stop yourvehicle in a safe place. Contact an authorized dealer.
Brake system fault Stop
safely
Displays when the motor coolant temperature is excessively high.
Motor Coolant Over
Temperature
Displayed when the kit needs service. See your authorized dealer.
Service Tire Mobility Kit
Informs you that the powertrain needs service due to apowertrain malfunction.
See Manual
Displays when the washer fluid is low and needs to be refilled.See
Maintenance (page 172).
Washer Fluid Level Low
MyKey Action
Message
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in use andthe MyKey speed limit is on.
Speed Limited to xx
MPH/km/h
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt- Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Information Displays
Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance (page 233).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
You can switch this feature on or off and
adjust the settings using the information
display.
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system will return to the
previous settings. You can now make
adjustments.
You can switch on certain
vehicle-dependent features when needed,
such as:
• Heated rear window.
• Heated exterior mirrors.
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GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death. The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note:
The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages. WARNINGS
This equipment has arcing or
sparking parts, do not expose to
flammable vapors. Position this
equipment at least 18 inches (80
millimeters) above the floor. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
Note:
The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet. It
takes approximately 18 hours to completely
charge an empty battery using the standard
120 volt convenience cord.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging.
Note: The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing High Voltage Battery
STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Customer Assistance
GENERAL INFORMATION
WARNINGS
Switch your vehicle off before
carrying out any under hood check
or adjustment. Failure to follow this
warning could result in serious personal
injury or death. Do not touch any under hood
components after you have switched
your vehicle on. Failure to follow this
warning could result in serious personal
injury or death. Keep clear of the cooling fan. Under
certain conditions, the cooling fan
continues to run after you have
switched your vehicle off. Failure to follow
this warning could result in serious
personal injury. High Voltage Information
WARNING
Exposure to high voltage could result
in severe personal injury or death. A
trained service technician must
service high voltage components. Failure
to follow this warning could result in
serious personal injury. Your vehicle has various high voltage
components and wiring. All of the high
voltage power flows through specific wiring
assemblies. These are labeled accordingly
or are covered with a orange convolute
tube or orange stripe tape. Do not touch
any of the high voltage components. Regular Maintenance
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized repairers that are there to help
you with their professional servicing
expertise. Ford authorized repairers are
best qualified to service your vehicle
correctly using specialized tools.
In addition to regular servicing, we
recommend that you carry out the
following checks.
Note:
Make sure that you fit filler caps
securely after carrying out maintenance
checks.
Daily Checks
• Exterior lamps.
• Interior lamps.
• Warning lamps and indicators.
Weekly Checks
• Brake fluid level. See Brake Fluid
Check (page 176).
• Washer fluid level. See
Washer Fluid
Check (page 177).
• Tire condition. See Wheels and Tires
(page
193).
• Tire pressures (when cold).
Monthly Checks
• Coolant level. See
Coolant Check
(page 174).
• Pipes, hoses and reservoirs for leaks.
• Air conditioning operation.
• Parking brake operation.
• Horn operation.
• Tightness of lug nuts. See
Lug Nuts
(page 219).
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Maintenance
OPENING AND CLOSING THE
HOOD
1.
Inside the vehicle, pull the hood release
handle located under the left-hand
side of the instrument panel. 2. Go to the front of your vehicle and
locate the secondary release lever
under the front of the hood, left of
center, and push it to your right-hand
side to release. 3. Lift the hood and support it with the
prop rod.
4. To close the hood, remove the support
rod from the catch and secure
correctly.
5. Lower the hood and allow it to drop under its own weight for the last 8 in
to 12 in (20 cm to 30 cm).
Note: Make sure the hood is fully closed.
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing MaintenanceE142457 E189028
UNDER HOOD OVERVIEW
Coolant reservoir. See Coolant Check (page 174).
A
Brake fluid reservoir. See
Brake Fluid Check (page 176).
B
12 volt battery. See
Changing the 12V Battery (page 177).
C
Electric motor compartment fuse box. See
Fuses (page 161).
D
Windshield washer fluid reservoir. See
Washer Fluid Check (page 177).
E
COOLANT CHECK WARNINGS
Do not add coolant when the electric
motor is hot. Steam and scalding
liquids released from a hot cooling
system can cause severe burns. You could
receive burns if you spill coolant on hot
motor parts. Failure to follow this warning
could result in serious personal injury. WARNINGS
Do not put coolant in the windshield
washer fluid container. If sprayed on
the windshield, coolant could make
it difficult to see through the windshield.
Failure to follow this warning could result
in serious personal injury or death.
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing MaintenanceE198695