
STARTING THE ELECTRIC
MOTOR
Keyless Starting
Note:
The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: A valid passive key must be located
inside your vehicle to switch the power on
and start your vehicle.
Note: Passive keys left inside your vehicle
when locked are disabled. A message may
appear in the information display indicating
that there is no key detected when you try
to start your vehicle. Press the unlock
button on the remote control to enable it,
and then start your vehicle.
Power Modes The keyless starting system has three
modes:
•
Off: Turns the power off. Without
applying the brake pedal, press and
release the power button once when
your vehicle is in the on mode, or when
your vehicle is on but not moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate. Without applying
the brake pedal, press and release the
power button once from off mode.
• Start:
Starts your vehicle. Press the
brake pedal, and then press the power
button for a couple of seconds. The
green ready to drive indicator lamp
illuminates in the instrument cluster
when your vehicle is ready to drive.
Starting Your Vehicle
Before starting your vehicle, check the
following:
• Make sure all the occupants have
fastened their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the gearshift lever is in park
(P).
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the power button.
Note: You will not hear any engine noise.
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start your vehicle,
follow the steps below.
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1. Open the floor console storage
compartment lid.
2. Remove the tray. 3.
Place the key flat on the symbol at the
bottom of the floor console storage
compartment.
4. With the key in this position, press the brake pedal, then press the power
button to switch the power on and
start your vehicle. Fast Restart
The fast restart feature allows you to
restart your vehicle within 10 seconds of
switching it off, even if it does not detect
a valid passive key.
Within 10 seconds of switching your vehicle
off, press the brake pedal and press the
power button. After 10 seconds, you can
no longer start your vehicle if it does not
detect a valid passive key.
Once your vehicle has started, it remains
on until you press the power button, even
if it does not detect a valid passive key. If
you open and close a door while your
vehicle is on, the system searches for a
valid passive key. You cannot start your
vehicle if the system does not detect a
valid passive key within 10 seconds.
SWITCHING OFF THE
ELECTRIC MOTOR
WARNING
Switching off the electric motor
when your vehicle is still moving will
result in a loss of brake and steering
assistance. The steering will not lock, but
higher effort will be required. With the
ignition switched off some electrical
circuits, warning lamps and indicators may
also be off. Failure to follow this warning
could result in serious personal injury or
death. When your vehicle is not moving and the
electric motor is on or the power is in
accessory mode, press and release the
power button without pressing the brake
pedal. This will shut off the electric motor
and all electrical accessories.
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3

When your vehicle is moving, press the
power button three times within two
seconds or press and hold for at least one
second. Move the transmission selector
lever to position N and use the brakes to
bring your vehicle to a safe stop. When your
vehicle has come to a complete stop,
move the transmission selector lever to
position
P.
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GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death. The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note:
The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages. WARNINGS
This equipment has arcing or
sparking parts, do not expose to
flammable vapors. Position this
equipment at least 18 inches (80
millimeters) above the floor. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
Note:
The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet. It
takes approximately 18 hours to completely
charge an empty battery using the standard
120 volt convenience cord.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging.
Note: The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
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Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle.
120 Volt Convenience Cord Power.
A.
Check outlet.
B.
Fault.
C.
Vehicle.
D.
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.
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A
B
C
D

Status
Convenience Cord LED Indicators
Vehicle
Fault
Check
Outlet
The convenience cord is not connected to yourvehicle.
Off
Off
Off
The convenience cord is connected, but yourvehicle is not charging.
On
Off
Off
Your vehicle is charging.
Blink
Off
Off
Ground Fault Circuit Interrupter (GFCI) FaultDetected.
Off
Blink
Off
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) Fault Detected.
Off
On
Off
The convenience cord has exhausted its retry
attempts. Your vehicle is not charging, or there is an internal fault in the charging equipment.
The convenience cord detected a high temper-
ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature. *
Off
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is
ready to charge at a reduced current. *
On
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is
charging at a reduced current. *
Blink
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. Your vehicle is not charging. The convenience cord has exhausted its retry
attempts.*
Off
On
Blink
* Have the outlet checked by a qualified electrician and make sure the AC plug fits firmly
into the outlet. Contact an authorized EV certified dealer if problem persists.
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Charge Port
The charge port is located between the
front left-hand side door and the front
left-hand side wheel well. Press the
indentation on the charge port door to
open and close it.
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
You can modify the light ring illumination
settings. The light ring located around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
You can press the unlock button on your
key fob to view the charge status of your
vehicle. Based on which quadrants light,
you can determine the current state of
charge. If the charge is below 25 percent,
the light ring does not light. Do not forget
to press the lock button on your key fob to
re-lock your vehicle.
The light ring also displays the current
state of charge when opening the doors. The cord acknowledgment feature
activates when you initiate a charge cycle.
The four light quadrants each individually
flash in a clockwise motion, starting with
the top right-hand side light and ending
with the top left-hand side, two times
confirming that the system detects the
charging coupler.
Charging
Note:
Your vehicle must be in park (P) to
charge.
To charge your high voltage battery:
1. Put your vehicle in park (P) and switch
off your vehicle.
2. Press the indentation on the charge port door to open it.
3. Plug the charging coupler into the charge port on your vehicle. Make sure
the button clicks confirming you have
completely engaged the coupler. 4. Verify that the cord acknowledgment
feature activates. The cord
acknowledgment feature activates
when you initiate a charge cycle.
5. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
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The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle:
•
When the top right-hand side quadrant
is pulsing, the charge is between 0-25
percent.
• When the top right-hand side quadrant
is on and the bottom right-hand
quadrant is pulsing, the charge is
between 25-50 percent.
• When both right-hand side quadrants
are on and the bottom left-hand side
quadrant is pulsing, the charge is
between 50-75 percent.
• When three quadrants are on and the
top left-hand side quadrant is pulsing,
the charge is between 75-100 percent.
• When all the lights on the light ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: To lock the charging coupler, you
need a padlock or a combination lock with
a shackle diameter of 0.2 in (5 mm) or less.
Also, the straight portion of the shackle
must be 1.0 in (25.4 mm) or longer. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock. Waiting to Charge
Note:
See charge settings in the MyFord
Touch section.
When you select Value Charge, charging
may not begin upon plugging in. The
vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
• When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When the vehicle is waiting to charge,
the light ring will turn off one minute after
displaying the present state of charge. When
the vehicle automatically begins charging,
the light ring will turn on and display how
far along the charge is per the section above.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
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