USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
305
Fiesta (CCT) Canada/United States of America, enUSA, First Printing SYNC™
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a bluetooth bug on
some order versions of the
Android OS that may cause
apps that were found on
your previous vehicle drive
to not be found again if you
have not turned off
bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
310
Fiesta (CCT) Canada/United States of America, enUSA, First Printing SYNC™
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
311
Fiesta (CCT) Canada/United States of America, enUSA, First Printing SYNC™
When ENGINE OIL CHANGE DUE NEXT
SERVICE or OIL CHANGE REQUIRED
appears in the information display, it is
time for an oil change; the oil change must
be done within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE NEXT SERVICE or OIL
CHANGE REQUIRED message appearing.
The oil minder system must be reset after
each oil change. See
Oil Change
Indicator Reset (page 183).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed one year or 10000 miles
(16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information. We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
317
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Every 10000 miles (16000 kilometers) or 12 months
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the oil minder system after each engine oil and filter change. See Oil Change
Indicator Reset (page 183). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change transmission fluid.
Every 150000 miles
(240000 km) Replace accessory drive belt(s). 4
320
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change manual transmission fluid.
Every 50000 miles (80000
km)
* Reset your oil life monitor system after each engine oil and filter change. See Oil Change
Indicator Reset (page 183). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
323
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................. 131
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 131
Accessories.....................................................312 Exterior style......................................................... 312
Interior style.......................................................... 312
Lifestyle.................................................................. 312
Peace of mind...................................................... 312
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps..........................187 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment.................................. 187
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................44
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter.............201
Alarm See: Anti-Theft Alarm........................................ 64
Ambient Lighting............................................74
Anti-Theft Alarm
............................................64
Alarm System........................................................ 64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Triggering the Alarm........................................... 64
Appendices....................................................334
Audible Warnings and Indicators.............83 Exterior Lamps On............................................... 83
Gearshift Lever Not in Park (P)....................... 83
Key in Ignition......................................................... 83
Key Outside Vehicle - Vehicles With Keyless System................................................................ 83
Parking Brake On.................................................. 83
Safety Belt Minder............................................... 83
Audio Control
..................................................66
Audio Input Jack...........................................265
Audio System................................................248 General Information......................................... 248Audio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................253
Alternative Frequencies.................................. 256
Automatic Volume Control............................ 256
Autostore Control.............................................. 256
Sound Button...................................................... 255
Station Preset Buttons.................................... 255
Station Tuning Control..................................... 255
Waveband Button............................................. 255
Audio Unit - Vehicles With: AM/FM/ CD...................................................................249
Alternative Frequencies................................... 252
Automatic Volume Control............................ 252
Autostore Control.............................................. 252
Sound Button....................................................... 251
Station Preset Buttons.................................... 252
Station Tuning Control...................................... 251
Waveband Button.............................................. 251
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............258
Audio Unit - Vehicles With: Touchscreen Display...........................................................257
Autolamps..........................................................71 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control........................97 Temperature Control.......................................... 98
Automatic Transmission
............................126
Emergency Park Position Release
Lever................................................................... 129
Hints on Driving with an Automatic Transmission................................................... 128
Selector Lever Positions................................... 126
Sport Mode and Manual Shifting.................. 127
Automatic Transmission Fluid Check.............................................................186
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Battery See: Changing the 12V Battery...................... 186
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
351
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index
Media Hub......................................................266
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 75
Mobile Communications Equipment
.......12
Moonroof...........................................................78 Moonroof Sliding Shade.................................... 78
Opening and Closing the Moonroof..............78
Venting the Moonroof......................................... 78
Motorcraft Parts...........................................235
MyKey Troubleshooting
...............................53
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Normal Scheduled Maintenance...........319
O
Oil Change Indicator Reset
.......................183
Resetting the Oil Life Monitoring
System............................................................... 183
Oil Check See: Engine Oil Check....................................... 182
Opening and Closing the Hood
................177
Closing the Hood................................................ 178
Opening the Hood............................................... 177
Ordering Additional Owner's Literature......................................................166
Obtaining a French Owner ’s Manual..........166
Overhead Console
........................................110
P
Parking Aid
......................................................136
Rear Sensing System......................................... 137
Parking Aids
....................................................136
Principle of Operation....................................... 136
Parking Brake..................................................132 All Vehicles............................................................ 132
Vehicles With Automatic Transmission.................................................... 132
Vehicles With Manual Transmission............132
Passive Anti-Theft System
.........................63
SecuriLock®........................................................... 63PATS
See: Passive Anti-Theft System..................... 63
Perchlorate.........................................................11
Personalized Settings..................................88 Measure Units....................................................... 88
Switching Chimes Off........................................ 88
Personal Safety System ™
..........................35
How Does the Personal Safety System
Work?.................................................................. 35
Power Door Locks See: Locking and Unlocking............................. 55
Power Steering Fluid Check.....................186
Power Windows
..............................................75
Accessory Delay.................................................... 76
Bounce-Back.......................................................... 75
One-Touch Down................................................. 75
One-Touch Up....................................................... 75
Window Lock.......................................................... 75
Protecting the Environment........................14
R
Rear Seats.......................................................106 Folding the Seatback....................................... 106
Unfolding the Seatback................................... 107
Rear Under Floor Storage..........................143 Adjustable Load Floor....................................... 143
Rear View Camera.......................................138 Switching the Rear View Camera Off.........139
Switching the Rear View Camera On..........138
Using the Display................................................ 138
Rear View Camera See: Rear View Camera.................................... 138
Rear Window Wiper and Washers..........69 Intermittent Wipe................................................ 69
Rear Window Washer......................................... 69
Reverse Gear Wipe.............................................. 69
Refueling...........................................................118 Easy Fuel ™ Capless Fuel System.................119
356
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index