Voice command
1,2The system searches allthe data from yourindexed music and, ifavailable, begins to playthe chosen type of music.You can only play genresof music which are presentin the GENRE metadatatags that you have on yourdigital media player.
SearchGenre ___
1,2The system searches for aspecific artist/track/albumfrom the music indexedthrough the USB port.
SearchTrack ___| SearchSong ___
1,2This allows you to makeyour previous commandmore specific. By using thiscommand you can filterthough a previous selec-tion, such as an artist toplay only specific album.
Refinealbum ___
The system compiles aplaylist and then plays similarmusic to what is currentlyplaying from the USB portusing indexed metadatainformation.
SimilarMusic
Voice command
Autoplay Off
Turn autoplay on to listen tomusic processed duringindexing. Turn autoplay off toallow the indexing process tofinish before the system playsany of your music.
Autoplay[on]
1 ___ is a dynamic listing, meaning that itcould be the name of anything, such as agroup, artist or song. For example youcould say "Play artist The Beatles".2 This voice command is not available untilindexing is complete.3 This voice command is only available infolder mode.
Bluetooth Audio Command Guide
Press the voice button and say:
Voice command
Bluetooth Audio
You can then say any of the following:
[Phone] Connections | [Media] Connec-tions | [Bluetooth] Connections
Pause
Play
[Play] Next Track | [Play] Next Song
[Play] Previous Track | [Play] PreviousSong
Media Menu Features
The media menu allows you to select yourmedia source, how to play your music, forexample by artist, genre, shuffle or repeat,and to add, connect or delete devices.
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Press the AUX button, then the Menubutton to enter the Media Menu.
You can then scroll to:
Action and DescriptionMessage
Play your music by artist, album, genre,playlists, tracks, similar music or to simply,play all. You can also choose to ExploreUSB to view the supported digital musicfiles on your playing device.
Play Menu
See Play Menu later in this section for moreinformation.
Select one of the following:
Press the OK button to access musicplugged into your USB port. You can alsoplug in devices to charge them (if supportedby your device). Once connected, the
system indexes any readable media files.1
USBSelect Src
Press the OK button. This is a phone-dependent feature that allows you tostream music playing on your Bluetooth-enabled phone. If supported by your device,you can press seek to play the previous ornext track.
Bluetooth Audio
Press the OK button to select and playmusic from your portable music player over
your vehicle's speakers.2
Line in
Choose to shuffle or repeat your music and select your Auto-play settings. Once you turn these selections on, they remainon until you turn them off. Press SEEK to play the previous or
next track.3
Media Player Settings
Press the OK button to shuffle availablemedia files in the current playlist. To shuffleall media tracks, you must select Play Allin the play menu and then select Shuffle.
Shuffle
Press the OK button to repeat any song.Repeat
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SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). Visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca for moreinformation.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manualabout audio adjustments.The audio control settingson your phone may beaffecting SYNC perform-ance.
There is excessive back-ground noise during a phonecall.
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possiblephone malfunction.During a call, I can hear theother person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.SYNC is not able to down-load my phonebook.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.Use the SYNCmyphonefeature available on thewebsite.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.
This may be a limitation onyour phone's capability.The system says PhonebookDownloaded but thephonebook in SYNC isempty or missing contacts.If the missing contacts arestored on your SIM card, trymoving them to the devicememory.Remove any pictures orspecial ring tones associ-ated with the missingcontact.
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USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possibledevice malfunction.I am having troubleconnecting my device.
Make sure you are using themanufacturer's cable.Make sure you insert theUSB cable correctly into thedevice and the USB port.Make sure that the devicedoes not have an auto-install program or activesecurity settings.
Make sure you are notleaving the device in yourvehicle during very hot orcold temperatures.
This is a device limitation.SYNC does not recognizemy device when I turn on thecar.
Review the device compatib-ility chart on the SYNCwebsite to confirm yourphone supports theBluetooth audio streamingfunction.
This is a phone-dependentfeature.The device is not connected.
Bluetooth audio does notstream.
Make sure you correctlyconnect the device to SYNC,and that you have pressedplay on your device.
Make sure that all songdetails are populated.Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.Some devices require you tochange the USB settingsfrom mass storage to MTPclass.The file may be corrupted.The song may have copy-right protection, which doesnot allow it to play.
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Note:Depending on your vehicle’s optionpackage and software, the screens may varyin appearance from the descriptions in thissection. The features may also be limiteddepending on the market. Check with anauthorized dealer for availability.
INFORMATION
Press to select any of the following:
Message
Services
Travel Link
Alerts
Message
Calendar
Apps
Where Am I?
ENTERTAINMENT
Press to select any of the following:
Message
AM
FM
SIRIUS
CD
USB
BT Stereo
SD Card
Using the Audio Controls
Depending on your vehicle, it may also have the following controls:
Action and DescriptionMessage
Switch the media features on or off.Power
Adjust the volume of playing media.Volume
Use as you normally would in media modes.Tune
Eject a CD from the entertainment system.Eject
Press this button to switch the display screen off. Press again,or touch the screen to switch the display screen on.Display
Touch the control repeatedly to switch between mediamodes.Source
Adjust the settings for:Sound
Bass
Treble
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Action and DescriptionItem
Touch either tab to listen to the radio. To change between AM and FMpresets, just touch the AM or FM tab.AM
FM
Save a station by pressing and holding one of the memory preset areas.There is a brief mute while the radio saves the station. Sound returnswhen finished.
Presets
Touch this button to turn HD Radio on. The light on the button illumin-ates when the feature is on. HD Radio allows you to receive radiobroadcasts digitally, where available, providing free, crystal-clear sound.See HD Radio information later in this chapter.
HD Radio
Touch this button to make adjustments to your audio settings.Options
Touch this button to go to the next strong AM or FM radio station. Thelight on the button illuminates when the feature is on.Scan
Touch this button to manually enter the desired station number. TouchEnter when you are done.Direct Tune
Options
You can make adjustments to the following options:
Action and DescriptionMenu Item
Touch this button to adjust settings for:Sound Settings
Bass
Midrange
Treble
Set Balance and Fade
DSP
Occupancy Mode
Speed Compensated Volume
This allows you to select a category of music you would like to searchfor. You can then choose to either seek or scan for the stations playingthat category.
Set PTY forSeek / Scan
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Action and DescriptionMenu Item
This allows you to view the information broadcast by FM stations.RDS TextDisplay
AST (Autostore) allows you to have the system automatically storethe six strongest stations in your current location.AST
This feature is available when HD Radio is on, and allows you to tag asong to download later. When you select On,TAG appears on-screenwhen HD Radio is active. You can touch TAG to save the informationof the song that is playing. When you plug in your portable music player,the information transfers, if supported by your device. When you areconnected to iTunes, the tags appear to remind you of the songs youwould like to download. See HD Radio information later in this chapter.
TAG Button
Note:Your vehicle may not have all these sound settings.
HD Radio™ Information (If Available)
Note:HD Radio broadcasts are notavailable in all markets.
HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound qualitythan analog broadcasts with free,crystal-clear audio and no static ordistortion. For more information, and aguide to available stations andprogramming, please visitwww.hdradio.com.
When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the following indicators onyour screen:
The HD logo either blinks when acquiringa digital station, and then stays solid whendigital audio is playing, or is grey whenacquiring a digital station, and thenchanges to orange when digital audio isplaying. When this logo is available, youmay also see Title and Artist fieldson-screen.
The multicast indicator appears in FMmode (only) if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations (HD2 through HD7) areonly available digitally.
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TAG allows you to save a song todownload later when you are on anacquired HD Radio station and the featureis on.
To turn the feature on and use it, select AM or FM and the select:
Action and DescriptionMessage
Options
TAG Button
When you hear a song you want to tag, select:On
The system automatically saves the song's information and transfersit to your portable music player (if supported) when you connect it tothe system. The system automatically transfers the tag to your player(if already connected) and a pop-up confirms the transfer.
TAG
When you access iTunes with your portable music player, the tagsappear to you as a reminder. The system allows you to tag up toapproximately 100 songs. For a list of devices that support tagging,see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.sync-maroute.ca
When HD Radio broadcasts are active, you can access the following functions:
Action and DescriptionMessage
Allows you to hear a brief sampling of all available stations. This featurestill works when HD Radio reception is on, although it does not scanfor HD2-HD7 channels. You may see the HD logo appear if the stationhas a digital broadcast.
Scan
Allows you to save an active channel as a memory preset. Touch andhold a memory preset slot until the sound returns. There is a brief mutewhile the radio saves the station. Sound returns when finished. Whenswitching to an HD2 or HD3 memory preset, the sound mutes beforethe digital audio plays, because the system has to reacquire the digitalsignal.
Presets
Note:As with any saved radio station, you cannot access the saved station if your vehicleis outside the station’s reception area.
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