ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
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Roadside Emergencies
6. Release the parking brake. With yourfoot on the brake pedal and with theA/C on, put the vehicle in D and allowthe engine to idle for at least oneminute.
•If you do not allow the engine torelearn its idle trim, the idle qualityof your vehicle may be adverselyaffected until the idle trim iseventually relearned.
7. Drive the vehicle to complete therelearning process
•The vehicle may need to be driven10 mi (16 km) or more to relearn theidle and fuel trim strategy alongwith the ethanol content for flexiblefuel vehicles.
•For flexible fuel vehicles, if you areoperating on E85, you mayexperience poor starts or aninability to start the engine anddriveability problems until the fueltrim and ethanol content have beenrelearned.
If the battery has been disconnected or anew battery has been installed, the clockand radio settings must be reset once thebattery is reconnected.
Always dispose of automotivebatteries in a responsible manner.Follow your local authorized standardsfor disposal. Call your local authorizedrecycling center to find out more aboutrecycling automotive batteries.
Battery Management System (IfEquipped)
The battery management system (BMS)monitors battery conditions and takesactions to extend battery life. If excessivebattery drain is detected, the system maytemporarily disable certain electricalfeatures to protect the battery. Thoseelectrical accessories affected include therear defrost, heated/cooled seats, climate
control fan, heated steering wheel, audioand navigation system. A message may beshown in the information displays to alertthe driver that battery protection actionsare active. These messages are only fornotification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
Electrical accessory installation
To ensure proper operation of the BMS,any electrical devices that are added tothe vehicle should not have their groundconnection made directly at the negativebattery post. A connection at the negativebattery post can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
Note:Electrical or electronic accessoriesadded to the vehicle by the dealer or theowner may adversely affect batteryperformance and durability, and may alsoaffect the performance of other electricalsystems in the vehicle.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterywhich matches the electrical requirementsof the vehicle. After battery replacement,or in some cases after charging the batterywith the external charger, the BMS requireseight hours of vehicle sleep time (key offwith doors closed) to relearn the newbattery state of charge. Prior to relearningthe state of charge, the BMS may disableelectrical features (to protect the battery)earlier than normal.
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Maintenance
MOTORCRAFT PARTS
6.8L V10 engine6.2L V8 engineComponent
FA-1883FA-1883Air filter element
FL-820-SFL-820-SOil filter
BXT-65-650BXT-65-650Battery (standard)
BXT-65-750BXT-65-750Battery (optional)
SP-509SP-526Spark plugs-platinum
FS-104FS-104Seat filter
WW-2242 LH/RHWW-2242 LH/RHWindshield wiper blade
8C3Z-7A098-DBC3Z-7A098-BTransmission fluid filter
For scheduled maintenance, we recommend Motorcraft replacement parts available atyour Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’sspecifications and are engineered for your vehicle. Use of other parts may impact vehicleperformance, emissions and durability. Your warranty may be void for any damage relatedto use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performancespecification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at theappropriate intervals. See Scheduled Maintenance (page 453).
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Capacities and Specifications
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)
Rear Seats........................................................122Folding the Rear Seat Back (Crew Cab)...............................................................................122Folding up the Rear Seat Cushion................122Rear Under Seat Storage (Crew Cab).........123Returning the Seat to the SeatingPosition..............................................................122Rear View Camera.......................................180Using the Rear View Camera System........180Rear View CameraSee: Rear View Camera...................................180Recommended Towing Weights............193Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................196Refueling..........................................................146Fuel Filler Cap.......................................................147Remote Control...............................................47Car Finder................................................................48Integrated Keyhead Transmitters ..................47Memory Feature...................................................48Remote Start ........................................................48Replacing the Battery.........................................47Sounding a Panic Alarm....................................48Remote Start..................................................116Automatic Settings.............................................116Removing a Headlamp..............................249Removing the Tailgate.................................60Repairing Minor Paint Damage...............261Replacement PartsRecommendation.........................................11Collision Repairs.....................................................11Scheduled Maintenance and MechanicalRepairs...................................................................11Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................222Reporting Safety Defects (U.S.Only)...............................................................221
Roadside Assistance...................................212Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................212Vehicles Sold in Canada: Using RoadsideAssistance.........................................................212Vehicles Sold in the United States: GettingRoadside Assistance....................................212Vehicles Sold in the United States: UsingRoadside Assistance....................................212Roadside Emergencies...............................212Running-InSee: Breaking-In.................................................207Running Out of Fuel....................................146
S
Safety Belt Height Adjustment.................33Safety Belt Minder.........................................34Belt-Minder™........................................................34Safety Belts......................................................29Principle of Operation........................................29Safety Belt Warning Lamp and IndicatorChime...............................................................33Conditions of operation.....................................34Safety Canopy™............................................44Safety Precautions......................................144Satellite Radio..............................................325Satellite Radio Electronic Serial Number(ESN)................................................................326Satellite Radio Reception Factors...............326SIRIUS® Satellite Radio Service..................326Troubleshooting..................................................327Scheduled Maintenance Record...........462Scheduled Maintenance...........................453Seats...................................................................117Security..............................................................64Settings...........................................................382Clock.......................................................................382Display...................................................................383Settings.................................................................386Sound....................................................................384Vehicle...................................................................384Side Airbags.....................................................43Sitting in the Correct Position....................117Sliding Windows.............................................79Power Sliding Back Window............................79Snow ChainsSee: Using Snow Chains.................................284
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Index