Disconnecting from SYNC Services
To use the steering wheel controls, pressand hold the hang-up phone button on thesteering wheel.
To use voice commands, press thevoice button and say:
Voice Command
Good-bye
SYNC Services Quick Tips
Tips
You can personalize your Services feature to provide quickeraccess to your most used or favorite information. You cansave address points, such as work or home. You can alsosave favorite information like sports teams, for exampleDetroit Lions, or a news category. You can learn more aboutpersonalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNCServices) to interrupt a voice prompt or an audio clip (suchas a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabledcellular phone number, not your VIN (Vehicle IdentificationNumber). You can pair and connect your phone to any vehicleequipped with SYNC Services and continue enjoying yourpersonalized services.
Portable
SYNC Services Voice Commands
If your vehicle is equipped withNavigation, SYNC Servicesdownloads your requesteddestination to the navigation system. Thenavigation system then calculates theroute and provides driving instructions.See Navigation (page 431).
If your vehicle is not equipped withNavigation, when a route has beendownloaded (non-navigation systems),you can press the voice button on thesteering wheel controls and say any of thefollowing commands to receive directions:
Services
Voice command
Cancel Route
Route Status
Route Summary
Update Route
Help
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Action and DescriptionMenu Item
Select to choose from a listing ofweather locations.Area
Touch this button to view scores and schedules from a varietyof sports. You can also save up to 10 favorite teams for easieraccess. The score automatically refreshes when a game is inprogress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
Sirius Travel Link Voice Commands
Press the voice button on the steeringwheel controls. When prompted, sayany of the following or a similarcommand:
Voice command
Show Traffic
Show Weather
Help
Alerts
If your vehicle is equipped withNavigation, touch the I(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Press Alerts, then choose from any ofthe following services:
Action and DescriptionMessage
The complete messageView
The messageDelete
MessagesDelete All
This screen displays any system messages(such as an SD card fault).
Note:The system alerts you to anymessages by turning the information iconyellow. After you read or delete themessages, the icon returns to white.
Calendar
If your vehicle is equipped withNavigation, touch the I(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Press Calendar. You can view the currentcalendar by day, week or month.
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You can also access 911 Assist bypressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onprior to the incident.
•You must pair and connect aBluetooth-enabled and compatiblephone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the United States,Canada or in a territory in which 911 isthe emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (which wouldtrigger 911 Assist); however, SYNC tries tocontact emergency services if 911 Assisttriggers. If a connected phone sustainsdamage or loses connection to SYNC,SYNC searches for, and tries to connectto, any available previously paired phoneand tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time(approximately 10 seconds) to cancelthe call. If you fail to cancel the call,SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If:
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phones(s) previously paired orconnected to the system are thrownfrom the vehicle.
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MyFord Touch™ (If Equipped)
Touch the + or – to increase or decrease the air temperature on the passengerside of the vehicle.
Touch the heated seat icon to turn the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to turn the climate-controlled seat offand on (if equipped).
Note:If your vehicle is equipped with awood-trimmed steering wheel, it does notheat between the 10 o'clock and 2 o'clockpositions.
Climate Control Voice Commands
Press the voice button on thesteering wheel controls. Whenprompted, say any of thefollowing or a similar command:
Voice commands
Climate On
Climate Off
Adjust the temperature between 59.0°F(15°C)-86.0°F (30°C).Set temperature
NAVIGATION
Note:The navigation SD card must be inthe SD card slot to operate the navigationsystem. If you need a replacement SD card,see an authorized dealer.
Note:The SD card slot is spring-loaded. Toremove the SD card, just push the card inand release it. Do not attempt to pull thecard out to remove it; this could causedamage.
Your navigation system is comprised oftwo main features, destination mode andmap mode.
Destination Mode
To set a destination, press the greencorner of your touchscreen, then press:
Menu Item
Dest.
Choose any of the following:
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
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HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going towww.here.com/mapcreator. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
Navigation Map Updates
Annual navigation map updates areavailable for purchase through yourdealership, by calling 1-866-462-8837 (inMexico, call 01-800-557-5539) or goingto www.navigation.com/sync. You needto specify the make and model of yourvehicle to determine if there is an updateavailable.
Navigation Voice Commands
When in navigation mode, pressthe voice button on the steeringwheel controls.
After the tone, say any of the followingor a similar command:
Voice command
Destination
Zoom Out
Zoom In
Where Am I
Help
The following commands can only beused when a navigation route is active:
Voice command
Detour
Cancel Route
Show Route
Repeat Instruction
Turn List
One-shot Destination Street Address
To set a destination with voicecommands, you can say:
Action and Descrip-tionVoice Command
The system asksyou to say the fulladdress. Thesystem displays anexample on-screen.
Find an Address
You can then speak the address naturally,such as "One two three four Main Street,Anytown".
MYFORD TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). For moreinformation visit:
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for yourvehicle through an authorized Ford dealer.Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrant yourvehicle through the warranty that providesthe greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Bug shields.
•Commercial graphics.*
•Commercial LED warning strobe lights.
•Deflectors.
•Exhaust tip.
•Fog lamps.
•Running boards.
•Splash guards.
•Stainless-steel wheel covers.*
•Step bars.
•Wheel well liners.
Interior style
•Cargo organizers.
•Custom seat covers.*
•Floor mats.
Lifestyle
•Ash cup / smoker's package.
•Bed extender.
•Bedliners and bedmats.
•Racks and carriers.*
•Rear-seat entertainment.*
•Sportliner cargo liner.*
•Tonneau covers*.
•Trailer hitches, wiring harnesses andaccessories.
•Truck bed camping tent.*
Peace of mind
•Back-up alarm.*
•Bed hooks.*
•Bumper and hitch-mounted parkingsensors.*
•Cable lock.*
•Ford Telematics.
•Keyless entry keypad.
•Protective seat covers.*
•Remote start and alarms.
•Speed/Cruise control.
•Tool or Cargo boxes.*
•Wheel locks.
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Accessories
Tightening lug nuts
Tighten the lug nuts to the specified torque at 500 miles(800 km) after any wheel disturbance (such as tire rota-tion, changing a flat tire or wheel removal).
Vehicles with single rearwheels
Tighten the wheel lug nuts to the specified torque at 100miles (160 km), and again at 500 miles (800 km) of newvehicle operation and after any wheel disturbance (suchas tire rotation, changing a flat tire or wheel removal).
Vehicles with dual rearwheels
Note:For the proper lug nut torque specification, see Technical specifications in the Wheelsand Tires chapter of your owner's manual.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationAccessory drive belt(s)
Radiator, cooler, heater and A/C hosesBattery performance
Suspension component for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps and hazard warning systemoperation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
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Scheduled Maintenance
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection of
your vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
6.2L and 6.8L Gasoline Engines
Every 7500 miles (12000 km) or six months (whichever comes first)
Change engine oil and filter.
Rotate tires*, inspect tire wear and measure tread depth.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Perform multi-point inspection (recommended).
*Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.
Every 15000 miles (24000 km) or 12 months (whichever comes first)
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings (Four-wheeldrive vehicles).
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.Lubricate if equipped with grease fittings.
Other maintenance items
Replace climate-controlled (heated and cooled) seat
filter.*Every 30000 miles (48000km)Replace engine air filter.
Change automatic transmission fluid and filter on 5-speedtransmission. Consult dealer for requirements.Every 60000 miles (96000km)
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Scheduled Maintenance