ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
different to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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12 Volt DC Power Point
WARNING
Do not plug optional electrical
accessories into the cigar lighter
socket (if equipped). Improper use
of the lighter can cause damage not
covered by your warranty, and can result
in fire or serious injury. Note:
If used when the engine is not
running, the battery can discharge. There
may be insufficient power to restart your
engine.
Note: Do not insert objects other than an
accessory plug into the power point. This
damages the outlet and blows the fuse.
Note: Do not hang any type of accessory or
accessory bracket from the plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Do not use the power point for
operating a cigar lighter element.
Note: Improper use of the power point can
cause damage not covered by your
warranty.
Note: Always keep the power point caps
closed when not in use.
Run the engine for full capacity use of the
power point. To prevent the battery from
being discharged:
• Do not use the power point longer than
necessary when the engine is not
running.
• Do not leave devices plugged in
overnight or when the vehicle is parked
for extended periods. Locations
Power points may be in the following
locations:
•
On the instrument panel.
• In the front of the center console.
• In the 20% seat bin.
• In the center console storage bin.
• On the rear of the center console.
110 Volt - 400 Watt Capacity AC
Power Outlet WARNING
Do not keep electrical devices
plugged in the power outlet when
the devices are not in use. Do not use
any extension cord with the 110 volt AC
power outlet, since it will defeat the safety
protection design. Do not use a single
power outlet to power multiple devices. It
may cause the power outlet to exceed the
400 watt load limit and overload, resulting
in fire or serious injury. 162
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The system is not available:
•
The system relies on many
sub-systems in your vehicle to operate
correctly. If those sub-systems are not
operating correctly the system may not
be available.
•Low battery voltage is a condition
which will prevent the system from
operating. Please make sure the
battery is correctly charged if the
system is not available.
• You may need to drive your vehicle
straight forward above 25 mph
(40 km/h) before the system is
available again.
• If the message still displays take your
vehicle to an authorized dealer for
service.
Sticker lost:
• Check for the following if you receive
the lost sticker message while using
the system.
•Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible in
the rear view camera image.
• Clean the sticker and camera to
make sure they are unobstructed.
• Remove any items that may be
blocking the view of the sticker.
Depending on your trailer
configuration and any equipment
mounted to your trailer it is possible
for the sticker to be blocked from
view of the camera as it rotates on
the hitch ball but not be blocked
during setup. Remove the
obstruction if possible. It wil be necessary to remove the sticker
from it’
s current location if the
obstruction cannot be cleared and
place a new sticker that will be
visible to the camera in all positions
of the trailer behind your vehicle.
• You can change your sticker
location by going into the trailer
menu, selecting trailer options,
selecting change trailer settings
and then selecting the change
sticker option. The previous sticker
must be removed. ONLY ONE
STICKER SHOULD BE PLACED
ON THE TRAILER FOR CORRECT
SYSTEM FUNCTION.
• The camera system uses the
entered measurements to help
locate the sticker. Inaccurate
measurements will reduce the
system ’s ability to locate the
sticker. Check the measurements
entered into the system are correct.
Refer to the step 4 of Pro trailer
backup Assist setup for instructions
on measurements.
• You can change your measurement
by going into the trailer menu,
selecting trailer options, selecting
change trailer setting and then
selecting the change sticker option.
Disregard the prompt to remove
this sticker and continue to the next
step if you only plan to update the
measurements for the current
sticker location.
System will not backup straight:
• Factors such as the drawbar
connection to the hitch receiver, road
camber, road grade and compliance in
the trailer suspension can influence
how straight the system is able to back
your trailer when the knob is not turned.
You can compensate for the trailer
drifting to the right or left by slowly
turning the Pro Trailer Backup Assist
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Check the engine oil level.
2. If the engine oil level is not within the
normal range, add engine oil that
meets Ford specifications. See
Capacities and Specifications (page
370
).
3. Remove the engine oil filler cap and use a funnel to pour the engine oil into
the opening.
4. Wipe off any spilled oil.
5. Recheck the engine oil level. Make sure
the oil level is not above the normal
operating range on the engine oil level
dipstick.
6. Install the engine oil level dipstick and ensure it is fully seated.
7. Fully install the engine oil filler cap by turning the filler cap clockwise until
three clicks are heard or until the cap
is fully seated.
ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, spilling
coolant on hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX
mark.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See
Scheduled Maintenance (page 453).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair® Coolant
and Battery Refractometer 75240. We do
not recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant,
antifreeze or windshield washer fluid outside
of its specified function and vehicle location.
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•
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
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Setting 911 Assist On or Off
Press the phone button to enter the
phone menu then select:
Action and Description
Menu
Item
Press OK to confirm and enter
the 911 Assist menu.
911 Assist
Scroll to activate this option
then press OK when the
desired option appears in the
radio display.
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Automatic Transmission............................182
Brake-Shift Interlock......................................... 185
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 187
Understanding the Shift Positions of a 6– Speed Automatic Transmission.........182
Understanding your SelectShift Automatic ™ transmission......................... 184
Automatic Transmission Fluid Check..............................................................317
Auto-Start-Stop............................................172 Disabling Auto StartStop................................. 173
Enabling Auto StartStop.................................. 172
Autowipers.......................................................82
Auxiliary Power Points................................162 110 Volt - 400 Watt Capacity AC Power
Outlet................................................................. 162
12 Volt DC Power Point..................................... 162
Locations............................................................... 162
B
Battery See: Changing the 12V Battery...................... 318
Bed Access.....................................................248 Box Side Step...................................................... 248
Bed Extender...................................................70 Grocery Mode.......................................................... 71
Tailgate Mode........................................................ 70
Bed Ramps
....................................................249
Installing the Ramp Holder............................. 251
Stowing the Bed Ramp................................... 250
Using the Bed Ramp........................................ 249
Blind Spot Information System
..............232
Switching the System Off and On..............234
System Errors...................................................... 234
Using the System............................................... 232
Bonnet Lock See: Opening and Closing the Hood..........307
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check.........................................318
Brakes...............................................................198 General Information.......................................... 198
Breaking-In......................................................281
Bulb Specification Chart...........................327 C
Cabin Air Filter
................................................145
California Proposition 65..............................11
Capacities and Specifications - 2.7L EcoBoost™.................................................374
Specifications...................................................... 375
Capacities and Specifications - 3.5L................................................................382
Specifications..................................................... 383
Capacities and Specifications - 3.5L Ecoboost™.................................................378
Specifications...................................................... 379
Capacities and Specifications - 5.0L................................................................387
Specifications..................................................... 388
Capacities and Specifications................370
Car Wash See: Cleaning the Exterior.............................. 330
Center Console..............................................164
Changing a Bulb...........................................322 Accessing the Halogen High Beam, Low
Beam and Direction Indicator
Bulbs.................................................................. 323
Lamp Assembly Condensation.................... 323
Replacing Brake, Rear, Direction Indicator and Reverse Lamp Bulbs........................... 325
Replacing Cargo Lamp and High-mount Brake Lamp Bulbs........................................ 326
Replacing Exterior Mounted Mirror Direction Indicator Lamp Bulbs................................... 327
Replacing Fog Lamp Bulbs............................ 325
Replacing LED Brake, Rear, Direction Indicator and Reverse Lamp
Bulbs.................................................................. 326
Replacing LED Cargo Lamp, Spot Lamp and High-mount Brake Lamp Bulbs..............326
Replacing LED Direction Indicator and Side Marker Bulbs................................................... 325
Replacing LED Headlamp Bulbs.................. 325
Replacing Side Marker Bulb........................... 325
Replacing the Halogen High Beam, Low Beam and Direction Indicator
Bulbs.................................................................. 324
Replacing the License Plate Lamp Bulb.................................................................... 326
Changing a Fuse
..........................................306
Fuses...................................................................... 306
492
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