Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
369
Explorer (TUB), enUSA, First Printing SYNC™
(If Equipped)
Automatic Transmission...........................180
Brake-Shift Interlock......................................... 182
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 183
SelectShift Automatic ™
Transmission.................................................... 181
Understanding the Positions of Your Automatic Transmission............................ 180
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................286
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™...........286
Adding Transmission Fluid............................. 287
Checking the Transmission Fluid Level.................................................................. 286
Autowipers........................................................77
Auxiliary Power Points................................162 110 Volt AC Power Point................................... 162
12 Volt DC Power Point..................................... 162
Locations............................................................... 162
B
Blind Spot Information System..............224 Using the System............................................... 225
Bonnet Lock See: Opening and Closing the Hood...........276
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check........................................288
Brakes...............................................................189 General Information.......................................... 189
Breaking-In.....................................................252
Bulb Specification Chart...........................297
C
Cabin Air Filter
...............................................138
California Proposition 65..............................11
Capacities and Specifications - 2.3L EcoBoost™..................................................341
Specifications...................................................... 341
Capacities and Specifications - 3.5L Duratec.........................................................344
Specifications..................................................... 345
Capacities and Specifications - 3.5L Ecoboost™.................................................348
Specifications..................................................... 349Capacities and Specifications
................334
Cargo Nets......................................................233
Car Wash See: Cleaning the Exterior............................. 300
Center Console..............................................164 Rear Seat Armrest.............................................. 164
Changing a Bulb...........................................293 Front Direction Indicator................................. 294
Front Fog Lamp.................................................. 295
Headlamp............................................................ 294
Headlamp High Beam..................................... 294
LED Lamps........................................................... 296
License Plate Lamp.......................................... 296
Rear Direction Indicator and Reversing Lamp
................................................................. 295
Changing a Fuse...........................................274
Fuses....................................................................... 274
Changing a Road Wheel
...........................328
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 328
Tire Change Procedure.................................... 329
Changing the 12V Battery.........................289
Changing the Engine Air Filter................299
Changing the Wiper Blades
......................291
Front Wiper Blades............................................ 291
Rear Wiper Blade................................................ 291
Checking MyKey System Status
...............57
Checking the Wiper Blades.....................290
Child Restraint and Safety Belt Maintenance.................................................38
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Child Seat Positioning
..................................28
Child Seats.........................................................16
Cleaning Leather Seats.............................303
Cleaning Products
......................................300
Cleaning the Alloy Wheels.......................304
Cleaning the Engine
....................................301
Cleaning the Exterior.................................300
Exterior Chrome Parts..................................... 300
Exterior Plastic Parts......................................... 301
Stripes or Graphics............................................ 301
Underbody............................................................ 301
Cleaning the Instrument Panel and Instrument Cluster Lens........................303
528
Explorer (TUB), enUSA, First Printing Index
Cleaning the Interior...................................302
Cleaning the Windows and Wiper
Blades...........................................................302
Clearing All MyKeys.......................................56
Climate............................................................462 Climate Control Voice Commands.............465
Climate Control.............................................129
Climate Controlled Seats..........................155 Cooled Seats........................................................ 156
Coolant Check See: Engine Coolant Check............................ 282
Crash Sensors and Airbag Indicator.......46
Creating a MyKey
............................................55
Programming/Changing Configurable
Settings............................................................... 55
Cross Traffic Alert.........................................227 False Alerts........................................................... 229
Switching the System Off and On..............229
System Errors...................................................... 229
System Lights, Messages and Audible Alerts................................................................. 228
System Limitations........................................... 228
System Sensors.................................................. 228
Using the System............................................... 227
Cruise Control
..................................................74
Principle of Operation....................................... 213
Type 1........................................................................\
. 74
Type 2........................................................................\
74
Cruise control See: Using Cruise Control................................ 213
Customer Assistance................................260
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................82
Type 1 - Conventional
(Non-Configurable)....................................... 83
Type 2 - Configurable......................................... 83
Digital Radio
..................................................362
HD Radio Reception and Station
Troubleshooting............................................ 363
Direction Indicators
.......................................85
Driver Alert.....................................................220
PRINCIPLE OF OPERATION.......................... 220
USING DRIVER ALERT.................................... 220Driver and Passenger Airbags....................41
Children and Airbags............................................ 41
Proper Driver and Front Passenger Seating Adjustment......................................................... 41
Driving Aids
....................................................220
Driving Hints...................................................252
Driving Through Water...............................253
DRL See: Daytime Running Lamps......................... 82
E
Economical Driving
.....................................252
Emission Control System...........................177 On-Board Diagnostics (OBD-II).................... 178
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 178
End User License Agreement
.................505
SYNC End User License Agreement
(EULA)............................................................. 505
Engine Block Heater....................................169 Using the Engine Block Heater...................... 170
Engine Coolant Check...............................282 Adding Engine Coolant.................................... 283
Checking the Engine Coolant........................ 282
Recycled Engine Coolant................................ 284
Severe Climates................................................. 284
What You Should Know About Fail-Safe Cooling............................................................. 284
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check...........................................281 Adding Engine Oil............................................... 281
Engine Oil Dipstick - 2.3L EcoBoost™..................................................281
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™..................................................281
Engine Specifications - 2.3L EcoBoost™.................................................334
Drivebelt Routing............................................... 334
Engine Specifications - 3.5L Duratec.........................................................335
Drivebelt Routing............................................... 335
Engine Specifications - 3.5L Ecoboost™.................................................335
Drivebelt Routing............................................... 336
529
Explorer (TUB), enUSA, First Printing Index
Getting the Services You Need..............260
Away From Home............................................. 260
H
Handbrake See: Parking Brake............................................. 190
Hazard Warning Flashers.........................256
HDC See: Using Hill Descent Control.................... 196
Headlamp Exit Delay....................................82
Head Restraints............................................140 Adjusting the Head Restraint.......................... 141
Tilting Head Restraints .................................... 142
Heated Seats.................................................154 Front Seats............................................................ 154
Rear Seats............................................................. 155
Heated Steering Wheel
................................75
Heated Windows and Mirrors..................138 Heated Exterior Mirror....................................... 138
Heated Rear Window........................................ 138
Heating See: Climate Control......................................... 129
Hill Start Assist
.............................................190
Switching the System On and Off................191
Using Hill Start Assist....................................... 190
Hints on Controlling the Interior Climate..........................................................134
Cooling the Interior Quickly............................ 136
General Hints....................................................... 134
Heating the Interior Quickly............................ 135
Recommended Settings for Cooling ..........136
Recommended Settings for Heating..........136
Side Window Defogging in Cold Weather............................................................. 137
Hints on Driving With Anti-Lock Brakes............................................................189
Hood Lock See: Opening and Closing the Hood...........276
I
Ignition Switch
...............................................165
In California (U.S. Only).............................261
Information Display Control.......................75
Information Display Control Features...........75
Information Displays
....................................101
General Information........................................... 101Information....................................................453
911 Assist............................................................... 459
Alerts...................................................................... 458
Calendar............................................................... 459
Sirius Travel Link................................................. 457
SYNC Services (If Equipped, United States Only).................................................................. 453
Vehicle Health Report (If Equipped, US Only)................................................................... 461
Information Messages
.................................115
4WD........................................................................\
.. 115
Adaptive Cruise Control.................................... 116
AdvanceTrac ™..................................................... 116
Alarm........................................................................\
116
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control........................ 117
Battery and Charging System......................... 118
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Brake System........................................................ 119
Collision Warning System................................ 119
Doors and Locks.................................................. 119
Driver Alert............................................................ 120
Electronic Stability Control............................. 120
Engine..................................................................... 120
Fuel........................................................................\
.... 121
Hill Descent Control............................................ 121
Hill Start Assist..................................................... 121
Keys and Intelligent Access............................. 122
Lane Keeping System........................................ 123
Maintenance......................................................... 123
MyKey...................................................................... 124
Park Aid.................................................................. 124
Park Brake.............................................................. 124
Power Steering.................................................... 125
Pre-Collision Warning System....................... 125
Remote Start........................................................ 125
Seats........................................................................\
126
Starting System.................................................. 126
Terrain Management System......................... 127
Tire Pressure Monitoring System.................. 126
Traction Control................................................... 127
Trailer....................................................................... 127
Transmission........................................................ 128
531
Explorer (TUB), enUSA, First Printing Index
Installing Child Seats......................................17
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................82
Interior Lamps
.................................................85
Battery Saver......................................................... 86
Dome Lamp........................................................... 85
Front Row Map Lamps...................................... 85
Second Row Dome and Courtesy Lamps................................................................. 86
Second Row Dome and Map Lamps...........86
Third Row Cargo Lamp...................................... 86
Interior Mirror...................................................90 Auto-Dimming Mirror......................................... 90
Introduction.........................................................7
J
Jump Starting the Vehicle.........................257 Connecting the Jumper Cables..................... 257
Jump Starting...................................................... 258
Preparing Your Vehicle..................................... 257
Removing the Jumper Cables....................... 258
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting............................................165 Ignition Modes..................................................... 166
Keys and Remote Controls
........................48
Principle of Operation........................................ 48
L
Lane Keeping System
................................220
Switching the System On and Off................221
Lighting Control
..............................................80
Headlamp Flasher................................................ 81
High Beams............................................................ 80
Lighting
..............................................................80
General Information........................................... 80
Load Carriers See: Roof Racks and Load Carriers.............234 Load Carrying
................................................233
Load Limit.......................................................235 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 242
Vehicle Loading - with and without a Trailer................................................................. 235
Locking and Unlocking................................60 Activating Intelligent Access............................. 61
Autolock................................................................... 62
Autounlock ............................................................ 62
Battery Saver......................................................... 63
Enabling or Disabling Autolock and Autounlock........................................................ 62
Illuminated Entry.................................................. 63
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Opening a Rear Door from Inside.................. 60
Power Door Locks................................................ 60
Remote Control.................................................... 60
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 61
Smart Unlocks for Intelligent Access Keys....................................................................... 61
Locks..................................................................60
Luggage Covers
............................................234
Lug Nuts See: Changing a Road Wheel....................... 328
M
Maintenance..................................................275 General Information.......................................... 275
Manual Climate Control
.............................129
Manual Liftgate...............................................63 Closing the Liftgate............................................. 64
Opening the Liftgate........................................... 64
Manual Seats
.................................................143
Lumbar Adjustment.......................................... 144
Moving the Seat Backward and Forward............................................................. 143
Recline Adjustment........................................... 143
Media Hub
......................................................367
532
Explorer (TUB), enUSA, First Printing Index
Memory Function.........................................146
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 147
Saving a PreSet Position................................. 146
Message Center See: Information Displays................................ 101
Mirrors See: Heated Windows and Mirrors..............138
See: Windows and Mirrors................................ 87
Mobile Communications Equipment.......13
Moonroof............................................................91 Bounce-Back......................................................... 92
Opening and Closing the Moonroof...............91
Opening and Closing the Sunscreen.............91
Venting the Moonroof........................................ 92
Motorcraft Parts - 2.3L EcoBoost™.................................................336
Motorcraft Parts - 3.5L Duratec
..............337
Motorcraft Parts - 3.5L Ecoboost™.................................................338
MyFord Touch ™
..........................................406
General Information........................................ 406
MyFord Touch ™ Troubleshooting.........475
MyKey Troubleshooting...............................58
MyKey ™
.............................................................54
Principle of Operation........................................ 54
N
Navigation ......................................................
466
cityseekr............................................................... 468
Destination Mode............................................. 466
Map Mode.............................................................. 471
Navigation Map Updates................................ 474
Navigation Voice Commands........................ 474
Point of Interest (POI) Categories...............467
Quick-touch Buttons........................................ 473
Setting Your Navigation Preferences.........469
Normal Scheduled Maintenance
..........489
Intelligent Oil-Life Monitor™........................ 489
Normal Maintenance Intervals.................... 490
O
Oil Change Indicator Reset......................282 Oil Check
See: Engine Oil Check....................................... 281
Opening and Closing the Hood..............276 Closing the Hood................................................ 277
Opening the Hood............................................. 276
Ordering Additional Owner's Literature.....................................................264
Obtaining a French Owner ’s Manual.........264
Overhead Console
.......................................164
P
Parking Aids
....................................................198
Principle of Operation...................................... 198
Parking Brake.................................................190
Passenger Knee Airbag................................45
Passive Anti-Theft System.........................70 SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Pedals.................................................................76
Perchlorate.........................................................11
Personal Safety System ™
..........................39
How Does the Personal Safety System
Work?.................................................................. 39
Phone...............................................................445 Making Calls........................................................ 448
Pairing Subsequent Cell Phones.................447
Pairing Your Cell Phone for the First Time.................................................................. 446
Phone Menu Options....................................... 448
Phone Settings.................................................... 451
Phone Voice Commands................................ 452
Receiving Calls................................................... 448
Text Messaging.................................................. 449
Post-Crash Alert System..........................259
Power Door Locks See: Locking and Unlocking............................ 60
Power Liftgate
.................................................64
Hands-Free Feature............................................ 67
Obstacle Detection............................................. 66
Opening and Closing the Liftgate.................. 65
Setting the Liftgate Open Height.................. 66
Stopping the Liftgate Movement.................. 66
Power Seats
...................................................144
Multi-Contour Front Seats With Active
Motion ............................................................... 145
Power Lumbar..................................................... 145
533
Explorer (TUB), enUSA, First Printing Index
Power Steering Fluid Check....................288
Power Windows..............................................87
Accessory Delay.................................................... 87
Bounce-Back......................................................... 87
One-Touch Down................................................. 87
One-Touch Up....................................................... 87
Window Lock......................................................... 87
Pre-Collision Assist.....................................230 Using the Pre-Collision Assist
System............................................................... 231
Protecting the Environment........................14
R
Rear Parking Aid...........................................198 Obstacle Distance Indicator.......................... 199
Rear Passenger Climate Controls...........137
Rear Seats
........................................................147
Adjusting the Rear Seats.................................. 147
Rear Under Floor Storage.........................233 Adjustable Load Floor...................................... 233
Cargo Management System.......................... 233
Rear View Camera
......................................208
Using the Rear View Camera
System............................................................. 208
Rear View Camera See: Rear View Camera.................................. 208
Rear Window Wiper and Washers...........78 Rear Camera Washer.......................................... 79
Rear Window Washer......................................... 79
Rear Window Wiper............................................. 78
Recommended Towing Weights
...........244
Refueling..........................................................174 Easy Fuel ™ Capless Fuel System.................175
Remote Control
..............................................49
Car Finder................................................................ 52
Integrated Keyhead Transmitters .................49
Intelligent Access Key........................................ 49
Memory Feature.................................................... 51
Remote Start ........................................................ 52
Replacing the Battery......................................... 50
Sounding a Panic Alarm.................................... 52
Remote Start..................................................139 Automatic Settings............................................ 139
Removing a Headlamp..............................293
Repairing Minor Paint Damage
..............304 Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................53
Reporting Safety Defects (Canada Only)..............................................................265
Reporting Safety Defects (U.S. Only)..............................................................264
Roadside Assistance..................................255 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 255
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 255
Vehicles Sold in the United States: Getting Roadside Assistance................................... 255
Vehicles Sold in the United States: Using Roadside Assistance................................... 255
Roadside Emergencies
..............................255
Roof Racks and Load Carriers................234 Adjusting the Crossbar.................................... 235
Thumbwheel Kit................................................. 234
Running-In See: Breaking-In................................................. 252
Running Out of Fuel.....................................173 Adding Fuel From a Portable Fuel
Container........................................................... 173
Filling a Portable Fuel Container................... 173
S
Safety Belt Height Adjustment.................36
Safety Belt Minder..........................................37 Belt-Minder™......................................................... 37
Safety Belts
.......................................................31
Principle of Operation.......................................... 31
Safety Belt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Safety Canopy ™
............................................45
Safety Precautions........................................171
534
Explorer (TUB), enUSA, First Printing Index
Satellite Radio..............................................364
Satellite Radio Electronic Serial Number
(ESN)................................................................ 365
Satellite Radio Reception Factors..............365
SIRIUS® Satellite Radio Service.................. 365
Troubleshooting................................................. 366
Scheduled Maintenance Record...........494
Scheduled Maintenance..........................486
Seats.................................................................140
Security..............................................................70
Settings............................................................416 Clock........................................................................\
417
Display..................................................................... 417
Settings.................................................................. 421
Sound..................................................................... 419
Vehicle.................................................................... 419
Side Airbags
.....................................................44
Side Sensing System.................................200 Obstacle Distance Indicator........................... 201
Sitting in the Correct Position.................140
Snow Chains See: Using Snow Chains................................. 324
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions............................................................ 493
Speed Control See: Cruise Control............................................. 213
Stability Control
............................................193
Principle of Operation....................................... 193
Starter Switch See: Ignition Switch........................................... 165Starting a Gasoline Engine.......................166
Automatic Engine Shutdown........................ 168
Failure to Start..................................................... 167
Guarding Against Exhaust Fumes...............169
Important Ventilating Information..............169
Stopping the Engine When Your Vehicle is Moving............................................................... 168
Stopping the Engine When Your Vehicle is Stationary......................................................... 168
Vehicles with an Ignition Key......................... 166
Vehicles with Keyless Start............................ 166
Starting and Stopping the Engine..........165 General Information.......................................... 165
Steering...........................................................229 Electric Power Steering................................... 229
Steering Wheel
................................................72
Storage Compartments.............................164
Sunroof See: Moonroof........................................................ 91
Sun Visors
..........................................................91
Illuminated Vanity Mirror.................................... 91
Supplementary Restraints System.........40 Principle of Operation........................................ 40
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................384
911 Assist............................................................... 384
SYNC Mobile Apps........................................... 386
SYNC™...........................................................368 General Information......................................... 368
SYNC™ Troubleshooting
.........................398
T
Tailgate See: Manual Liftgate........................................... 63
See: Power Liftgate............................................. 64
Technical Specifications See: Capacities and Specifications............334
Terrain Response
..........................................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................262
535
Explorer (TUB), enUSA, First Printing Index