Jump Starting the Vehicle...........................117
Customer Assistance
Getting the Services You Need...............120
In California (U.S. Only)...............................121
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................122
Utilizing the Mediation/Arbitration Program (Canada Only)........................123
Getting Assistance Outside the U.S. and Canada.........................................................123
Ordering Additional Owner's Literature.....................................................124
Reporting Safety Defects (U.S. Only)..............................................................125
Reporting Safety Defects (Canada Only)..............................................................125
Fuses
Fuse Specification Chart............................127
Changing a Fuse...........................................134
Maintenance
General Information
....................................136
Opening and Closing the Hood...............136
Under Hood Overview
.................................137
Engine Oil Dipstick.......................................138
Engine Oil Check...........................................138
Oil Change Indicator Reset
.......................138
Engine Coolant Check................................139
Automatic Transmission Fluid Check............................................................142
Brake Fluid Check.........................................144
Power Steering Fluid Check
......................145
Washer Fluid Check.....................................145
Fuel Filter
.........................................................145
Changing the 12V Battery..........................145
Checking the Wiper Blades.......................147
Changing the Wiper Blades......................147
Adjusting the Headlamps.........................148
Removing a Headlamp
..............................150 Changing a Bulb
.............................................151
Bulb Specification Chart............................153
Changing the Engine Air Filter.................155
Vehicle Care
General Information
....................................156
Cleaning Products
........................................156
Cleaning the Exterior...................................156
Waxing..............................................................157
Cleaning the Engine....................................158
Cleaning the Windows and Wiper Blades...........................................................158
Cleaning the Interior....................................159
Cleaning the Instrument Panel and Instrument Cluster Lens........................159
Cleaning Leather Seats
..............................160
Repairing Minor Paint Damage...............160
Cleaning the Alloy Wheels
.......................160
Vehicle Storage
..............................................161
Wheels and Tires
General Information
....................................163
Tire Care...........................................................164
Using Snow Chains
......................................182
Tire Pressure Monitoring System...........183
Changing a Road Wheel............................186
Technical Specifications...........................190
Capacities and Specific- ations
Engine Specifications - 5.4L V8...............191
Engine Specifications - 6.8L.....................191
Motorcraft Parts - 5.4L V8........................192
Motorcraft Parts - 6.8L
..............................194
Vehicle Identification Number.................195
Vehicle Certification Label
........................196
Transmission Code Designation.............196
Capacities and Specifications - 5.4L V8...................................................................197
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Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The fail-safe distance
depends on outside temperatures, vehicle
load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge moves to the
red (hot) area and:
A high engine temperature
message appears in the
information display.
The service engine soon
indicator appears in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
If this occurs, your vehicle still operates.
However:
• The engine power becomes limited.
• The air conditioning system becomes
disabled.
Continued operation increases the engine
temperature and the engine completely
shuts down, causing steering and braking
effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long
as necessary to bring your vehicle to rest
in a safe location and seek immediate
repairs. When in fail-safe mode, your
vehicle has limited power, does not
maintain high-speed operation and may
completely shut down without warning.
Potentially losing power steering assist,
and power brake assist, which may
increase the possibility of a crash resulting
in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
Your vehicle has limited engine power,
drive your vehicle with caution. Your vehicle
does not maintain high-speed operation
and the engine operates poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch off the engine.
2. Tow your vehicle to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and add if low.
5. Re-start the engine and drive your vehicle to an authorized dealer.
Note: Driving your vehicle without repair
increases the chance of engine damage. See
an authorized dealer as soon as possible.
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Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. SATELLITE RADIO
(If Equipped)
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
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Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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