Jump Starting the Vehicle...........................117
Customer Assistance
Getting the Services You Need...............120
In California (U.S. Only)...............................121
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................122
Utilizing the Mediation/Arbitration Program (Canada Only)........................123
Getting Assistance Outside the U.S. and Canada.........................................................123
Ordering Additional Owner's Literature.....................................................124
Reporting Safety Defects (U.S. Only)..............................................................125
Reporting Safety Defects (Canada Only)..............................................................125
Fuses
Fuse Specification Chart............................127
Changing a Fuse...........................................134
Maintenance
General Information
....................................136
Opening and Closing the Hood...............136
Under Hood Overview
.................................137
Engine Oil Dipstick.......................................138
Engine Oil Check...........................................138
Oil Change Indicator Reset
.......................138
Engine Coolant Check................................139
Automatic Transmission Fluid Check............................................................142
Brake Fluid Check.........................................144
Power Steering Fluid Check
......................145
Washer Fluid Check.....................................145
Fuel Filter
.........................................................145
Changing the 12V Battery..........................145
Checking the Wiper Blades.......................147
Changing the Wiper Blades......................147
Adjusting the Headlamps.........................148
Removing a Headlamp
..............................150 Changing a Bulb
.............................................151
Bulb Specification Chart............................153
Changing the Engine Air Filter.................155
Vehicle Care
General Information
....................................156
Cleaning Products
........................................156
Cleaning the Exterior...................................156
Waxing..............................................................157
Cleaning the Engine....................................158
Cleaning the Windows and Wiper Blades...........................................................158
Cleaning the Interior....................................159
Cleaning the Instrument Panel and Instrument Cluster Lens........................159
Cleaning Leather Seats
..............................160
Repairing Minor Paint Damage...............160
Cleaning the Alloy Wheels
.......................160
Vehicle Storage
..............................................161
Wheels and Tires
General Information
....................................163
Tire Care...........................................................164
Using Snow Chains
......................................182
Tire Pressure Monitoring System...........183
Changing a Road Wheel............................186
Technical Specifications...........................190
Capacities and Specific- ations
Engine Specifications - 5.4L V8...............191
Engine Specifications - 6.8L.....................191
Motorcraft Parts - 5.4L V8........................192
Motorcraft Parts - 6.8L
..............................194
Vehicle Identification Number.................195
Vehicle Certification Label
........................196
Transmission Code Designation.............196
Capacities and Specifications - 5.4L V8...................................................................197
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Table of Contents
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL Note:
If there are problems with the remote
entry system, make sure to take all remote
entry transmitters with you to an authorized
dealer in order to aid in troubleshooting the
problem.
Note: If your vehicle is fitted with the
E-Guard Cargo Protection System ™, the
remote transmitter unlock command only
unlocks the front doors. The side or rear
cargo doors can only be unlocked from
outside your vehicle using the key.
Reprogramming the Remote
Control
You must have all remote controls readily
accessible before beginning this procedure.
Any remote control that is not present
during the programming procedure will no
longer operate your vehicle.
34
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Keys and Remote ControlsE195660
Jacking location
Front axle jacking point: Place the jack
under the pin on the front surface of the
front axle.
Note:
Do not place the jack under or on the
steering linkage. Rear axle jacking points: All models except
E-350 and E-450 dual rear wheel. Rear axle jacking points: E-350 and E-450
dual rear wheel.
Installing the spare wheel and tire
1. Refer to the diagrams above to locate
the correct jacking point for your
vehicle.
2. Raise the vehicle by using the jack handle to turn the jack nut clockwise.
Once the flat tire is raised above the
ground, remove the lug nuts with the
lug wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel
has been lowered.
4. Lower the wheel by turning the jack handle clockwise. 5. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 190).
6. Install any wheel covers or hubcaps. Make sure they snap into place.
7. Stow the jack and lug wrench.
8. Unblock the wheels.
189
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13
4
27
6
5
8
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while your vehicle is in motion, resulting in loss of control. lb.ft (Nm)
Bolt size
148 lb.ft (200 Nm)
9/16 x 18 conical lug nut
140 lb.ft (190 Nm)
9/16 x 18 two-piece lug nut
On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torque
at 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing
a flat tire, wheel removal).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified
torque at 100 miles (160 kilometers), and again at 500 miles (800 kilometers) of new
vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat
tire, wheel removal). On all two-piece flat wheel nuts,
apply one drop of motor oil
between the flat washer and the
nut. Do not apply motor oil to the
wheel nut threads or the wheel
stud threads.
Wheel pilot bore
A
Inspect the wheel pilot hole and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.
190
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Wheels and TiresE161443 E145950
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject
to the following two conditions: (1) This
equipment or device may not cause
harmful interference, and (2) this
equipment or device must accept any
interference, including interference that
may cause undesired operation.
Vehicle with SYNC with
Touchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
307
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Appendices
Sitting in the Correct Position....................67
Snow Chains See: Using Snow Chains.................................. 182
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Using your Vehicle as an Ambulance............10
Special Operating Conditions Scheduled Maintenance
...............................................273
Exceptions............................................................ 274
Speed Control See: Cruise Control............................................... 91
Starter Switch See: Ignition Switch............................................. 72
Starting a Gasoline Engine..........................72 Failure to Start....................................................... 73
Guarding Against Exhaust Fumes.................. 73
Important Ventilating Information.................73
Stopping the Engine When Your Vehicle is Moving.................................................................. 73
Stopping the Engine When Your Vehicle is Stationary........................................................... 73
Starting and Stopping the Engine............72 General Information............................................ 72
Steering..............................................................92
Steering Wheel
................................................42
Sun Visors.........................................................48
Illuminated Vanity Mirror................................... 48
Supplementary Restraints System..........27 Principle of Operation......................................... 27
Symbols Glossary.............................................5
SYNC™ Applications and Services........................................................234
911 Assist............................................................... 234
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 238
Vehicle Health Report (If Equipped, United States Only).................................................... 236
SYNC™ AppLink ™
......................................242
SYNC Mobile Apps............................................ 242
SYNC™.............................................................216 General Information.......................................... 216
SYNC™ Troubleshooting
.........................254 T
Technical Specifications
See: Capacities and Specifications..............191
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................122
Tire Care...........................................................164 Glossary of Tire Terminology......................... 166
Information About Uniform Tire Quality Grading.............................................................. 164
Information Contained on the Tire Sidewall............................................................. 167
Temperature A B C............................................. 165
Traction AA A B C............................................... 165
Treadwear............................................................. 165
Tire Pressure Monitoring System...........183 Changing Tires With a Tire Pressure
Monitoring System........................................ 184
Understanding Your Tire Pressure Monitoring System ....................................... 184
Tires See: Wheels and Tires...................................... 163
Towing a Trailer.............................................100 Load Placement................................................. 100
Towing the Vehicle on Four Wheels
...........................................................110
Emergency Towing.............................................. 110
Recreational Towing........................................... 110
Towing..............................................................100
Traction Control
.............................................90
Principle of Operation........................................ 90
Trailer Sway Control.....................................101
Transmission Code Designation.............196
Transmission....................................................83
Transmission See: Transmission................................................ 83
Transporting the Vehicle............................110
U
Under Hood Overview
.................................137
USB Port...........................................................215
Using Cruise Control......................................91
Switching Cruise Control Off............................ 91
Switching Cruise Control On............................. 91
Using Snow Chains
......................................182
314
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Index
Wheels and Tires..........................................163
General Information.......................................... 163
Technical Specifications................................. 190
Windows and Mirrors...................................46
Windshield Washers.....................................43
Windshield Wipers.........................................43
Wiper Blades See: Checking the Wiper Blades................... 147
Wipers and Washers
.....................................43
Wrecker Towing See: Transporting the Vehicle......................... 110
316
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Index