2016 FORD E SERIES tow

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a trailer or using a car-top carrier
Inspect U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect U-joints.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted. Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Inspect brake system.
Every 5000 miles (8000
km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires*
, inspect tires for wear and measure tread
depth.
Inspect U-joints.
Every 5000 miles (8000
km) or six months
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter.
Every 5000 miles (8000
km) or six months or 200
engine hours
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect U-joints.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Change rear axle fluid.
Every 50000 miles (80000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted.
Exceptions
There are several exceptions to the Normal
Schedule: Normal vehicle axle maintenance: Rear
axles and power take-off units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
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Essential Towing Checks...........................103
Before Towing a Trailer.................................... 108
Hitches................................................................... 104
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 109
Safety Chains....................................................... 105
Trailer Brakes........................................................ 105
Trailer Lamps....................................................... 108
Trailer Towing Connector................................ 104
When Towing a Trailer...................................... 108
Event Data Recording See: Data Recording............................................... 7
Export Unique Options...................................11
Extended Service Plan (ESP).................266 EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 267
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 266
Exterior Mirrors................................................46 Fold-Away Exterior Mirrors............................... 46
Integrated Blind Spot Mirror............................. 47
Power Exterior Mirrors........................................ 46
Telescoping Mirrors ............................................. 47
F
Fastening the Seatbelts...............................23 Safety Belt Extension Assembly..................... 25
Safety Belt Locking Modes............................... 24
Using Safety Belts During Pregnancy...........23
Floor Mats.........................................................113
Ford Credit...........................................................9
(U.S. Only)................................................................. 9
Fuel and Refueling.........................................75
Fuel Consumption.........................................79 Calculating Fuel Economy................................ 79
Filling the Tank...................................................... 79
Fuel Filter
.........................................................145
Fuel Quality......................................................76
Choosing the Right Fuel..................................... 76
Choosing the Right Fuel - Flex Fuel Vehicles............................................................... 76
Fuel Shutoff
.....................................................116
Fuses..................................................................127
Fuse Specification Chart............................127 Passenger Compartment Fuse Panel..........131
Power Distribution Box...................................... 127G
Gauges...............................................................49
Battery Voltage Gauge....................................... 50
Engine Coolant Temperature Gauge............50
Fuel Gauge.............................................................. 49
Information Display............................................. 50
General Information on Radio Frequencies...................................................34
General Maintenance Information
.......268
Multi-point Inspection..................................... 270
Owner Checks and Services.......................... 269
Protecting Your Investment.......................... 268
Why Maintain Your Vehicle?......................... 268
Why Maintain Your Vehicle at Your Dealership?..................................................... 268
Getting Assistance Outside the U.S. and Canada..........................................................123
Getting the Services You Need...............120 Away From Home............................................... 120
H
Handbrake See: Parking Brake............................................... 89
Hazard Warning Flashers
...........................116
Headlamp Adjusting See: Adjusting the Headlamps..................... 148
Headlamp Removal See: Removing a Headlamp.......................... 150
Head Restraints..............................................67
Heating See: Climate Control........................................... 63
Hints on Controlling the Interior Climate
............................................................65
Cooling the Interior Quickly.............................. 65
General Hints......................................................... 65
Heating the Interior Quickly.............................. 65
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 66
Recommended Settings for Cooling ...........65
Recommended Settings for Heating............65
Side Window Defogging in Cold Weather.............................................................. 66
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 65
311
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Oil Check
See: Engine Oil Check....................................... 138
Opening and Closing the Hood...............136
Ordering Additional Owner's Literature.......................................................124
Obtaining a French Owner ’s Manual...........125
P
Parking Brake..................................................89
Passive Anti-Theft System........................40 SecuriLock®.......................................................... 40
PATS See: Passive Anti-Theft System.................... 40
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking.............................. 37
Power Seats
.....................................................69
Recline Adjustment............................................ 69
Power Steering Fluid Check......................145
Power Windows.............................................46 Accessory Delay................................................... 46
One-Touch Down................................................. 46
Protecting the Environment
........................12
R
Rear Passenger Climate Controls
............66
Recommended Towing Weights.............101 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 103
Reduced Engine Performance..................112
Refueling............................................................77 Fuel Filler Cap........................................................ 78
Remote Control..............................................34 Car Finder................................................................ 36
Changing the Remote Control Battery.........35
Reprogramming the Remote Control...........34
Sounding the Panic Alarm................................ 36
Removing a Headlamp
..............................150
Aerodynamic Headlamps............................... 150
Sealed Beam Headlamps................................ 151
Repairing Minor Paint Damage...............160 Replacement Parts
Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................36
Reporting Safety Defects (Canada Only)...............................................................125
Reporting Safety Defects (U.S. Only)...............................................................125
Roadside Assistance
....................................115
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 115
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 116
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 116
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 115
Vehicles Sold in the United States: Using Roadside Assistance..................................... 115
Roadside Emergencies................................115
Running-In See: Breaking-In................................................... 112
Running Out of Fuel.......................................77 Filling a Portable Fuel Container..................... 77
S
Safety Precautions
.........................................75
Satellite Radio................................................212
Satellite Radio Electronic Serial Number
(ESN).................................................................. 213
Satellite Radio Reception Factors................213
SIRIUS® Satellite Radio Service................... 213
Troubleshooting.................................................. 214
Scheduled Maintenance Record
............275
Scheduled Maintenance..........................268
Seatbelt Height Adjustment......................25
Seatbelts...........................................................22 Principle of Operation......................................... 22
Seatbelt Warning Lamp and Indicator Chime...............................................................25
Conditions of operation..................................... 26
Seats...................................................................67
Security..............................................................40
313
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Sitting in the Correct Position....................67
Snow Chains See: Using Snow Chains.................................. 182
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Using your Vehicle as an Ambulance............10
Special Operating Conditions Scheduled Maintenance
...............................................273
Exceptions............................................................ 274
Speed Control See: Cruise Control............................................... 91
Starter Switch See: Ignition Switch............................................. 72
Starting a Gasoline Engine..........................72 Failure to Start....................................................... 73
Guarding Against Exhaust Fumes.................. 73
Important Ventilating Information.................73
Stopping the Engine When Your Vehicle is Moving.................................................................. 73
Stopping the Engine When Your Vehicle is Stationary........................................................... 73
Starting and Stopping the Engine............72 General Information............................................ 72
Steering..............................................................92
Steering Wheel
................................................42
Sun Visors.........................................................48
Illuminated Vanity Mirror................................... 48
Supplementary Restraints System..........27 Principle of Operation......................................... 27
Symbols Glossary.............................................5
SYNC™ Applications and Services........................................................234
911 Assist............................................................... 234
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 238
Vehicle Health Report (If Equipped, United States Only).................................................... 236
SYNC™ AppLink ™
......................................242
SYNC Mobile Apps............................................ 242
SYNC™.............................................................216 General Information.......................................... 216
SYNC™ Troubleshooting
.........................254 T
Technical Specifications
See: Capacities and Specifications..............191
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................122
Tire Care...........................................................164 Glossary of Tire Terminology......................... 166
Information About Uniform Tire Quality Grading.............................................................. 164
Information Contained on the Tire Sidewall............................................................. 167
Temperature A B C............................................. 165
Traction AA A B C............................................... 165
Treadwear............................................................. 165
Tire Pressure Monitoring System...........183 Changing Tires With a Tire Pressure
Monitoring System........................................ 184
Understanding Your Tire Pressure Monitoring System ....................................... 184
Tires See: Wheels and Tires...................................... 163
Towing a Trailer.............................................100 Load Placement................................................. 100
Towing the Vehicle on Four Wheels
...........................................................110
Emergency Towing.............................................. 110
Recreational Towing........................................... 110
Towing..............................................................100
Traction Control
.............................................90
Principle of Operation........................................ 90
Trailer Sway Control.....................................101
Transmission Code Designation.............196
Transmission....................................................83
Transmission See: Transmission................................................ 83
Transporting the Vehicle............................110
U
Under Hood Overview
.................................137
USB Port...........................................................215
Using Cruise Control......................................91
Switching Cruise Control Off............................ 91
Switching Cruise Control On............................. 91
Using Snow Chains
......................................182
314
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Index

Using SYNC™ With Your Media
Player............................................................244
Accessing Your Play Menu............................. 249
Connecting Your Digital Media Player to the USB Port.......................................................... 244
Media Menu Features....................................... 247
Media Voice Commands................................ 246
System Settings.................................................. 251
What's Playing?................................................. 245
Using SYNC™ With Your Phone.............221
Accessing Features Through the Phone
Menu.................................................................. 225
Accessing Your Phone Settings................... 230
Making a Call....................................................... 224
Pairing a Cell Phone for the First Time.................................................................... 221
Pairing Subsequent Cell Phones.................. 222
Phone Options during an Active Call.........224
Phone Voice Commands................................ 222
Receiving Calls.................................................... 224
System Settings.................................................. 231
Text Messaging................................................... 228
Using Traction Control.................................90 Switching the System Off ............................... 90
System Indicator Lights and Messages........................................................... 90
Using Voice Recognition............................218 Initiating a Voice Session................................. 218
System Interaction and Feedback...............219
Utilizing the Mediation/Arbitration Program (Canada Only)..........................123
V
Vehicle Care
....................................................156
General Information.......................................... 156
Vehicle Certification Label........................196
Vehicle Identification Number.................195 Vehicle Storage..............................................161
Battery.................................................................... 162
Body........................................................................\
.. 161
Brakes..................................................................... 162
Cooling system.................................................... 162
Engine...................................................................... 161
Fuel system........................................................... 162
General.................................................................... 161
Miscellaneous...................................................... 162
Removing Vehicle From Storage.................. 162
Tires........................................................................\
. 162
Ventilation See: Climate Control........................................... 63
VIN See: Vehicle Identification Number.............195
Voice Control
...................................................42
W
Warning Lamps and Indicators..................51 Anti-Lock Braking System................................. 51
Anti-Theft System................................................ 51
Battery....................................................................... 51
Brake System.......................................................... 51
Check Fuel Cap...................................................... 51
Cruise Control........................................................ 52
Direction Indicator................................................ 52
Engine Coolant Temperature........................... 52
Engine Oil................................................................ 52
Fasten Safety Belt................................................ 52
High Beam............................................................... 52
Low Fuel Level....................................................... 52
Low Tire Pressure Warning............................... 52
Powertrain Malfunction/Electronic Throttle Control................................................................. 52
Service Engine Soon............................................ 52
Traction Control System.................................... 53
Traction Control System Off............................ 53
Transmission Tow/Haul..................................... 53
Washer Fluid Check.....................................145
Washers See: Cleaning the Exterior............................... 156
See: Wipers and Washers................................. 43
Waxing..............................................................157
Wheel Nuts See: Changing a Road Wheel........................ 186
315
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Wheels and Tires..........................................163
General Information.......................................... 163
Technical Specifications................................. 190
Windows and Mirrors...................................46
Windshield Washers.....................................43
Windshield Wipers.........................................43
Wiper Blades See: Checking the Wiper Blades................... 147
Wipers and Washers
.....................................43
Wrecker Towing See: Transporting the Vehicle......................... 110
316
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Index