
GENERAL INFORMATION
WARNINGS
Extended idling at high enginespeeds can produce very hightemperatures in the engine andexhaust system, creating the risk of fire orother damage.
Do not park, idle or drive your vehicleon dry grass or other dry groundcover. The emission system heats upthe engine compartment and exhaustsystem, creating the risk of fire.
Do not start the vehicle in a closedgarage or in other enclosed areas.Exhaust fumes can be toxic. Alwaysopen the garage door before you start thevehicle.
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 miles(8 kilometers) after you reconnect it. Thisis because the engine management systemmust realign itself with the engine. You candisregard any unusual drivingcharacteristics during this period.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the vehicle, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting thevehicle.
IGNITION SWITCH
0 (off) - The ignition is off.
Note:When you switch the ignition off andleave your vehicle, do not leave your key inthe ignition. This could cause your vehiclebattery to lose charge.
I (accessory) - Allows the electricalaccessories, such as the radio, to operatewhile the engine is not running.
Note:Do not leave the ignition key in thisposition for too long. This could cause yourvehicle battery to lose charge.
II (on) - All electrical circuits areoperational and the warning lamps andindicators illuminate.
III (start) - starts the vehicle into Ready toDrive mode (indicated by the green "Readyto Drive" icon on the instrument cluster).
KEYLESS STARTING (If Equipped)
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
129
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the EngineE72128

Protected componentsFuse amp ratingFuse or relay number
Washer pump.20AF77
Ignition switch, Start button.5AF78
Radio.15AF79Hazard light switch.
Not used (spare).20AF80
Power sun shade.5AF81Remote receiver antenna.
Washer pump ground.20AF82
Central locking ground.20AF83
Drive door unlock ground.20AF84
Electronic 15 feed.7.5AF85
Restraints control module.10AF86Passenger air bag deactivation indicator.
Not used (spare).15AF87
Not used (spare).25AF88
Not used.—F89
Luggage Compartment Fuse Panel
The fuse panel is located in the luggagecompartment behind the left side wheelwell. Remove the fuse panel cover to gainaccess to the fuses.
214
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuses

CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
Your vehicle has a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
Note:If your vehicle's battery has a coveror shield, make sure it is reinstalled after thebattery has been cleaned or replaced.
Note:See an authorized dealer for lowvoltage battery access, testing, orreplacement.
When a low voltage battery replacementis necessary, see an authorized dealer toreplace the low voltage battery with a Fordrecommended replacement low voltagebattery that matches the electricalrequirements of the vehicle.
To ensure proper operation of the batterymanagement system (BMS), do not allowa technician to connect any electricaldevice ground connection directly to thelow voltage battery negative post. Aconnection at the low voltage batterynegative post can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
Note:If a person adds electrical orelectronic accessories or components to thevehicle, the accessories or components mayadversely affect the low voltage batteryperformance and durability and may alsoaffect the performance of other electricalsystems in the vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterythat matches the electrical requirementsof the vehicle.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings aremaintained by power from the low voltagebattery. Some engine computer settings,like the idle trim and fuel trim strategy,optimize the driveability and performanceof the engine. Some other computersettings, like the clock and radio station
228
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Maintenance

presets, are also maintained in memory bypower from the low voltage battery. Whena technician disconnects and connects thelow voltage battery, these settings areerased. Complete the following procedurein order to restore the settings:
1. With the vehicle at a complete stop,set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and startthe vehicle.
5. Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 283). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 80).Reset the radio station presets. SeeAudio System (page 283).
6.Allow the engine to idle for at least oneminute. If the engine turns off, pressthe accelerator pedal to start theengine.
7. While the engine is running, press thebrake pedal and shift into neutral (N).
8.Allow the engine to run for at least oneminute by pressing on the acceleratorpedal.
9.Drive the vehicle at least 12 mi (20 km)to completely relearn the idle and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note: The windshield wiper blades aredifferent in length. If you install wiperblades of the wrong length, the wiper bladescan clash damaging the wiper system.
Service Position
Set the windshield wipers in the serviceposition to change the wiper blades.
Note:You can use the service position toprovide easier access to the wiper bladesfor freeing them from snow and ice.
Note:Make sure the windshield is free fromsnow and ice before you switch the ignitionon.
1. Switch the ignition on.
2. Switch the ignition off.
229
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE142463

General Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
Note:Do not use the kit if you have severelydamaged a tire. Only seal punctures locatedwithin the tire tread with the kit.
Do not attempt to repair punctures largerthan ¼ inch (6 millimeters) or damage tothe tire's sidewall. The tire may notcompletely seal.
Loss of air pressure may adversely affecttire performance. For this reason:
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Switch onthe hazard lights.
•Always set the parking brake to makesure the vehicle does not moveunexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, leave the enginerunning (only if the vehicle is outdoorsor in a well-ventilated area) so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex.Those with latex sensitivities shoulduse appropriate precautions to avoidan allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister, whichyou can see through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister afterfour years of non-use.
•Do not store the kit unsecured insidethe passenger compartment of thevehicle as it may cause injury during asudden stop or crash. Always store thekit in its original location.
•After sealant use, an authorized Forddealer must replace the tire pressuremonitoring system sensor and valvestem on the wheel.
•Operating the kit could cause anelectrical disturbance in radio, CD andDVD player operation.
250
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Wheels and Tires

GENERAL INFORMATION
Radio Frequencies and ReceptionFactors
AM and FM frequencies are established bythe Federal Communications Commission(FCC) and the Canadian Radio andTelecommunications Commission (CRTC).Those frequencies are:
•AM: 530, 540-1700, 1710 kHz
•FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an AM or FM station, theweaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeatingtower, a stronger signal may overtake a weaker one andresult in the audio system muting.
Station overload
CD and CD Player Information
Note:CD units play commercially pressed4.75-inch (12 centimeter) audio compactdiscs only. Due to technical incompatibility,certain recordable and re-recordablecompact discs may not function correctlywhen used in Ford CD players.
Note:Do not insert CDs with homemadepaper (adhesive) labels into the CD playeras the label may peel and cause the CD tobecome jammed. You should use apermanent felt tip marker rather thanadhesive labels on your homemade CDs.Ballpoint pens may damage CDs. Pleasecontact an authorized dealer for furtherinformation.
Note:Do not use any irregularly shapeddiscs or discs with a scratch protection filmattached.
Always handle discs by their edges only.Clean the disc with an approved CDcleaner only. Wipe it from the center of thedisc toward the edge. Do not clean in acircular motion.
Do not expose discs to direct sunlight orheat sources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracksand folder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 andWMA track mode (system default) andMP3 and WMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3and WMA track on the disc (noted bythe MP3 or WMA file extension) fromT001 to a maximum of T255. Themaximum number of playable MP3 andWMA files may be less depending onthe structure of the CD and exactmodel of radio present.
283
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Audio System

Eject: Press to eject a CD.A
Cursor arrows: Press to scroll through the menu choices.B
OK: Press to confirm menu selections.C
INFO: Press to access more information depending upon the source selected.D
TUNE: In radio mode, press to manually search through the radio frequencyband.E
Number block: In radio mode, store and recall your favorite radio stations. Tostore a radio station, tune to the station, then press and hold a preset buttonuntil sound returns. In CD mode, select a track. In phone mode, enter a phonenumber.
F
CLOCK: If not in phone mode, press to display the clock.G
Function buttons: Select different functions of the audio system dependingon which mode you are in (for example Radio mode or CD mode).H
285
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Audio SystemABDC
E
F
G
H
IJ
H
K
L
M
N
O
E162867

Seek, Fast Forward and Reverse: In radio mode, select a frequency bandand press this button. The system stops at the first station it finds in thatdirection. In CD mode, press to select the previous or next track. Press and holdto move quickly forward through the current track.
I
VOL and Power: Press to switch the system on and off. Turn to adjust thevolume.J
MENU: Press to access different audio system features. See Menu Structurelater in this chapter.K
SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.Use the up and down arrow buttons to select the various settings. When youmake your selection, press the left and right arrow buttons to change thesettings. Press OK to set or press MENU to exit. Sound settings can be set foreach audio source independently.
L
PHONE: Press to access the phone features of the SYNC system. See yourSYNC information.M
MEDIA: Press to open the media source menu. You can press this multipletimes to change to CD or to a SYNC-Media device or scroll through the mediasources using the arrow buttons. Press OK to select a source.
N
RADIO: Press this multiple times to select a radio band. Press and hold toselect the autostore function. Press to return to the main screen of the activeradio band.
O
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:The CD slot is directly above thetouchscreen.
Note:The touchscreen system controlsmost of the audio features. See your SYNCinformation.
286
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Audio System