
TANK CAPACITY
To ensure that you fill the tank
completely, top up twice after the first
click of the fuel supply gun. Further
top-ups could cause faults in the fuel
feeding system.
FUEL TANK CAP
To refuel, open the flap A fig. 116
located on the left side of the vehicle
and then unscrew the cap B fig. 116 by
turning it anticlockwise.
For versions / markets where provided,
insert the ignition key in the lock of
the cap. Turn the key counter-clockwise
and remove the cap by gripping the
key. Do not remove the key from the
cap during refuelling. While refuelling,
the cap can be hung on the flap A (fig.
116).The sealing may cause a slight pressure
increase in the tank. A little breathing
off, while slackening the cap is
absolutely normal.
In case of loss or damage to the fuel
tank cap, make sure that the
replacement cap is for the appropriate
vehicle.
Tighten the cap of the fuel tank filler
until you hear a "click". This sound
shows that the cap of the fuel tank filler
is properly tightened.
For versions / markets where provided,
turn the key clockwise until it stops. It
is not necessary to apply an additional
load on the key to complete the
tightening of the cap. Only in the case
where the cap has been tightened
properly, it will be possible to remove
the ignition key from the cap.
After each refuelling, make sure the fuel
filler cap is securely tightened.
IMPORTANT
When the gun distributor fuel "snaps" or
interrupts the supply, the tank is nearly full
and you can run two additional top-ups
after shooting automatic.
128) 129) 130)
Topping for additive Diesel
Emissions AdBlue (UREA)
When refuelling the additive for Diesel
Emissions AdBlue (UREA) with
dispensing gun:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 116 and
then unscrew and remove the cap C
fig. 116 from the UREA filler;
insert the dispensing gun for topping
up UREA in the filler neck;
immediately stop filling the tank
UREA if it shows one of the cases listed
below:
- if AdBlue is spilled out of the filler
neck, clean up well the area and
proceed to filling up again;
- if during filling the dispensing gun
clicks, it indicates that the UREA tank is
full. Do not proceed with the
replacement, to prevent spillage of
AdBlue (UREA).
When you have finished topping up,
refit the cap C fig. 116 on the UREA
filler by turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);116F1A5004
126
STARTING AND DRIVING

DO NOT EXCEED THE MAXIMUM
LEVEL. The UREA freezes at under -11
° C. Although the system is designed
to operate below the freezing point
of the UREA, it is advisable not to fill the
tank beyond the maximum level
because if the UREA freezes the
system can be damaged.
If the UREA is spilled on painted
surfaces or aluminium, immediately
clean the area with water and use
absorbent material to collect the fluid
that has been spilled on the ground.
Do not try to start the engine if
UREA was accidentally added to the
Diesel fuel tank, this can result in
serious engine damage, contact
Dealership.
Use AdBlue only according to DIN
70 070 and ISO 22241-1. Other fluids
may cause damage to the system: also
exhaust emissions would no longer
comply with the law. The distribution
companies are responsible for the
compliance of their product. Observe
the precautions of storage and
maintenance, in order to preserve the
initial qualities. The manufacturer of the
vehicle does not recognise any
guarantee in case of malfunctions and
damage caused to the vehicle due
to the use of urea (AdBlue) not in
accordance with regulations.
Any introduction of diesel fuel inside
the tank AdBlue, causes irreversible
damage to the pumping unit circuit
AdBlue.
Do not add additives to AdBlue. Do
not dilute AdBlue with tap water as
this may damage the system of
purification of exhaust gases.
In case of damage to the sewage
system of exhaust gas resulting from
the use of additives / tap water, the
introduction of diesel fuel, or at least by
not fulfilling the requirements, the
warranty expires.
AdBlue tank topping (UREA) in cold
environments
Since AdBlue (UREA) starts to freeze
around the -11 °C, the vehicle is
equipped with an automatic system of
heating UREA that allows the system to
function properly at temperatures
below -11 °C.
If the vehicle remains idle for a long
period at temperatures below the -11
°C, the UREA in the tank might freeze.
If the tank UREA was filled beyond
the maximum level and freezes, it can
be damaged; for this reason it is
advisable not to exceed the maximum
level of the tank.
Pay extra attention to avoid exceeding
the maximum level when you use
portable containers for topping up.Fuel storage - Diesel Fuel
132)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NoteWhen a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12
°C and 32 °C, it can be stored at least
for a year.
Since UREA can freeze at temperatures
at or below -11 °C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.
NoteWhen you need to keep the
AdBlue (UREA), it is important to know
that:
128
STARTING AND DRIVING

These two systems ensure compliance
with the diesel emissions requirements;
at the same it maintains fuel saving
levels, driveability, torque and power.
For the system messages and warnings
refer to the "Warning lights and
messages" paragraph in the "Knowing
the instrument panel" section.
Notes
When you stop the vehicle you
could hear a distinct click coming from
under the vehicle due to the UREA
injection system, this is normal.
The UREA injection system pump
continues to operate for a short period
of time after the engine is switched
off, to purge the circuit. This is normal,
and you can still hear its noise from
under the vehicle.
VERSION WITH
METHANE SYSTEM
(Natural Power)
37) 38)
INTRODUCTION
The "Natural Power" version of the Fiat
Ducato features two fuel system, one
primary natural gas (methane) system
and one emergency petrol system.
METHANE CYLINDERS
The vehicle is equipped with five
cylinders (total capacity of about 218
litres) located under the vehicle floor
and protected by two special shields.
The cylinders are the tank that contains
the methane in its compressed
gaseous state (nominal pressure of 200
bar at 15°C). The methane, stored in
the cylinders at high pressure, flows
through a dedicated pipe to reach the
pressure regulator/reduction unit which
supplies the 4 methane injectors at
low pressure (about 6 bar).
IMPORTANT If gas is smelled, switch
from methane operation to petrol
operation and immediately go to a Fiat
Dealership to have the vehicle checked
and possible system faults excluded.FUEL SWITCHING
LOGICS
Management of switching between the
two different fuel supplies is fully
automatic, and carried out by the
engine control unit.
When the residual amount of methane
drops below 1/5 of the cylinder
capacity, the lowest level and the edges
of the other levels flash to indicate the
reserve state and that refuelling fig. 119
is required.
If the methane runs out, it is
automatically switched to petrol; on the
display, all the empty segments stop
flashing and then the
indicator near
the CNG icon fig. 120 turns on.
Having reached the reserve methane
pressure threshold, and completely
filled the methane tank, the system
forces the switch to petrol for 5
seconds, with the aim of keeping the
petrol fuel supply system fully efficient.
119F1A0436
131

Please note that the tow bar can be
installed only when in these conditions.
If the locking mechanism of the tow
bar is disengaged before the
installation, or at any other time, and is
in the locked position, it must be
pre-loaded. The locked position can be
identified by the green mark of the
flywheel coinciding with the green mark
of the tow bar and by the flywheel in
the stop position on the tow bar,
namely without slot (see figure).
The locking mechanism is pre-loaded
as follows: with the key inserted and
the lock open, extract the flywheel
following the direction of the arrow and,
to pre-load, rotate according to the
direction of the arrow b until the stop.
The release lever is engaged and the
locking mechanism remains in the
pre-loading position even when the
flywheel is released. The tow bar must
be inserted in the housing pipe with the
coupling pin for the installation. Insert
from the bottom and push upwards.
The mechanism then locks
automatically. Keep your hands far from
the flywheel, as it rotates during the
locking procedure.2. The tow bar must be inserted in the
housing pipe with the coupling pin
for the installation. Insert from the
bottom and push upwards. The
mechanism then locks automatically.
Keep your hands far from the flywheel,
as it rotates during the locking
procedure.
3. Close the lock and always remove
the key. The key cannot be removed
when the lock is released. Apply the
protection cap on the lock.
Removing the tow bar
1. Remove the protection cap from the
lock and press it on the key grip. Open
the lock with the key.
2. Hold the tow bar firmly, remove the
flywheel following the direction of the
arrow and rotate according to the
direction of the arrow b until stopping,
so as to remove till the extracted
position. Then remove the tow bar from
the housing pipe. The flywheel can
then be released; it autonomously
stops in the released position.
3. Arrange the tow bar in the luggage
compartment so that it cannot be
dirtied or damaged by other
transported objects.
4. Insert the suitable plug in the
mounting pipe.
WARNING
40)The removable ball head bar must be
repaired and taken apart by the
manufacturer only.
41)The accompanying plate must be in a
highly visible point of the vehicle, near
the mounting pipe or inside the luggage
compartment.
42)To ensure correct operation of the
system, periodically remove all dirt deposits
from the ball head bar and from the
mounting pipe. The mechanical
components must be serviced at the
specified intervals. The lock must only be
treated with graphite.
43)Periodically lubricate the joints, the
sliding surfaces and the balls with grease
without resin or oil. Lubrication is also a
further corrosion protection.
44)If the vehicle is washed with high-
pressure jets, the ball head bar must be
removed and the dedicated cap fitted. The
ball head bar must never be treated with
steam jets.
45)Two keys are supplied together with
the removable ball tow bar. Note down the
key number on the pawl for any following
order and keep it.
140
STARTING AND DRIVING

IN AN EMERGENCY
A punctured tyre or a burnt-out bulb?
At times, a problem may interfere
with our journey.
The pages on emergencies can help
you to deal with critical situations
independently and with calm.
In an emergency we recommend that
you call the freephone number found in
the Warranty Booklet.
It is also possible to call the 00 800
3428 0000 freephone number to
search the nearest Fiat Dealership.REPLACING A BULB ......................143
REPLACING AN EXTERIOR BULB ..146
REPLACING INTERIOR BULBS ......151
REPLACING FUSES........................151
GATEWAY FMS MODULE ...............165
CHANGING A WHEEL ....................170
FIX & GO AUTOMATIC QUICK
TYRE REPAIR KIT ...........................174
JUMP STARTING ............................177
RECHARGING THE BATTERY ........178
FUEL CUT-OFF SWITCH ................179
TOWING THE VEHICLE ..................180
142
IN AN EMERGENCY

position the jack at the lifting support
nearest the wheel to be replaced, at
the points shown in fig. 157. For short
wheelbase versions with a retractable
footboard, the jack must be position at
the lifting point shown in fig. 159,
turned by 45° so that it does
not interfere with the retractable
platform;
warn all bystanders that the vehicle
is about to be lifted. They must stay
clear and not touch the vehicle until it is
back on the ground.
for versions equipped with
self-levelling pneumatic suspension,
before using the jack to raise the
vehicle, press the buttons A and B fig.
160 simultaneously for at least 5
seconds. The operating mode for
raising the vehicle is activated: the
LEDs on the buttons come on
constantly. To exit this mode, press
buttons A and B simultaneously for
another 5 seconds; both LEDs on the
buttons will go out and full system
operation will be restored. This mode
deactivates automatically when the
speed of approx. 5 km/h is exceeded.
151)
lift the vehicle.
After lifting the vehicle:
for all versions, access the rear right
wheel arch, operate the screw A fig.
161 on the spare wheel retaining
device, using the supplied wrench
assembled correctly with the dedicated
extension B fig. 161.
turn the tool anticlockwise fig. 162
to allow the spare wheel to descend;
continue turning anticlockwise until
the stop point, indicated by the
stiffening of the manoeuvre or a click
from the clutch present in the device;
152) 153)
after unwinding the whole cable of
the spare wheel lifting device, remove
the wheel from the vehicle;
undo the retaining knob D fig. 163
and free the wheel by sliding out the
support E.
159F1A0169
160F1A0170
161F1A0171
171

146)The spare wheel supplied (for
versions/markets, where provided) is
specific for your vehicle. Therefore, it must
not be used on other models. Do not
use spare wheels of other models on your
vehicle. The wheel bolts are specific for
your vehicle: do not use them on different
models and do not use bolts from other
models on your car.
147)Repair and refit the standard wheel as
soon as possible. Do not apply grease to
the bolt threads before fitting: they could
come unscrewed.
148)Use the jack only to replace wheels
on the vehicle with which it is supplied
or on other vehicles of the same model.
Never use the jack for other purposes,
such as lifting other vehicle models. Never
use the jack to carry out repairs under
the vehicle. Incorrect positioning of the jack
may cause the lifted vehicle to fall. Do not
use the jack for loads higher than the
one shown on its label.
149)Never tamper with the inflation valve.
Never introduce tools of any kind between
rim and tyre. Check tyre and spare wheel
pressure regularly, referring to the values
shown in the "Technical specifications"
section.
150)No tools other than the crank
provided should be used with the spare
wheel lifting device; it should be operated
by hand only.
151)On versions equipped with self-
levelling air suspension, never introduce the
head or hands in the wheel arch: the
vehicle could raise or lower automatically
depending on possible load or temperature
changes.152)The device should only be operated
by hand, without using any type of tool
other than the crank provided like
pneumatic or electrical screwers.
153)The moving components of the jack
(screws and joints) can also cause injuries:
avoid touching them. If you come into
contact with lubricating grease, clean
yourself thoroughly.
154)At the end of the operation of
raising/locking the spare wheel, after
checking that the wheel is positioned
correctly under the platform (yellow notch
inside the window on the device), extract
the operating wrench. Take care not to turn
the wrench in the wrong direction (as in
fig. 166) to facilitate extracting it, to prevent
the attachment device from being
released and to ensure that the wheel
assembly remains safely fastened.
155)Each time the spare wheel is moved,
check that it is correctly positioned in its
housing under the platform. If it is not
correctly positioned, this could adversely
affect safety.
156)The spare wheel lifting device is
equipped with a clutch safety system for its
own protection; this could activated if an
excessive load is applied on the
maneuvering screw.FIX & GO
AUTOMATIC QUICK
TYRE REPAIR KIT
(for versions/markets, where provided)
The Fix & Go automatic quick tyre
repair kit is located at the front of the
vehicle passenger compartment and
includes fig. 171:
bottle A containing sealer and fitted
with:
– a transparent filler pipe B;
– a black pressure restoring pipe E;
– sticker C bearing the notice “max. 80
km/h”, to be placed in a position visible
to the driver (on the instrument panel)
after fixing the tyre;
171F1A0180
174
IN AN EMERGENCY

if after this operation it is still
impossible after 10 minutes to reach at
least 3 bar, do not start driving since
the tyre is excessively damaged and the
quick tyre repair kit cannot guarantee
proper hold, contact a Fiat Dealership;
if the tyre reaches the pressure
specified in “Inflation pressure”
paragraph in the "Technical Data"
section, start driving immediately;
after having driven for about 10
minutes, stop and recheck the tyre
pressure; remember to apply the
handbrake;
if a pressure value of at least 3 bar is
detected, restore the correct pressure
prescribed in the paragraph “Inflation
pressure” in “Technical specification”
(with the engine running and the
handbrake engaged), resume driving
and drive with care to nearest Fiat
Dealership.
WARNING
157)Give the booklet to the personnel who
will be handling the tyre treated with the
repair kit.
158)Holes and damage on the tyre side
walls cannot be repaired. Do not use
the quick tyre repair kit if the damage is
due to running with flat tyre.
159)Repairs are not possible in the case of
damage to the wheel rim (bad groove
distortion causing air loss). Do not remove
the foreign body (screws or nails) from
the tyre.
160)Never operate the compressor for
longer than 20 consecutive minutes. Risk
of overheating. Tyres repaired with the
quick tyre repair kit must only be used
temporarily, as the kit is not suitable for a
definitive repair.161)The bottle contains ethylene glycol. It
contains latex that might cause allergic
reactions. It is harmful if swallowed. Eye
irritant. It may cause sensitisation if inhaled
or on contact. Avoid contact with eyes,
skin and clothes. In the event of contact,
wash immediately with plenty of water.
In the event that it is swallowed, do not
induce vomiting. Rinse out your mouth,
drink large quantities of water and seek
immediate medical attention. Keep out of
the reach of children. The product must
not be used by asthmatics. Do not inhale
the vapours during insertion and suction.
Call a doctor immediately if allergic
reactions are noted. Store the bottle in its
proper compartment, away from sources
of heat. The sealing fluid has an expiry
date. Replace the bottle if the sealant has
expired.
162)Put on the protective gloves provided
together with the quick tyre repair kit.
163)Apply the adhesive label in a position
clearly visible by the driver as a reminder
that the tyre has been treated with the
quick repair kit. Drive carefully, particularly
on bends. Do not exceed 80 km/h. Avoid
sudden acceleration or braking.
164)If the pressure falls below 3 bar, do
not drive any further: the Fix & Go
automatic quick tyre repair kit cannot
guarantee suitable sealing because the tyre
is too damaged. Contact a Fiat Dealership.
165)Inform the Dealership that the tyre
has been repaired using the quick tyre
repair kit. Give the booklet to the personnel
who will be handling the tyre treated with
the repair kit.
175F1A0335
176
IN AN EMERGENCY