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WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst
operating procedures that could result in a collision,
bodily injury and/or death. It also contains CAUTIONS
against procedures that could result in damage to your
vehicle. If you do not read this entire Owner ’s Manual,
you may miss important information. Observe all Warn-
ings and Cautions.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears engraved on
the right front door sill under the sill scuff plate, on an
adhesive label applied to the right door opening on the
B-Pillar, on the vehicle registration and title.
Vehicle Identification Number
1
INTRODUCTION 7
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NOTE:It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
Stamped VIN Location
8 INTRODUCTION
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
IMPORTANT VEHICLE INFORMATION .......12
▫ High Voltage Battery ....................12
500e ELECTRIC VEHICLE FEATURES .........14
▫ Audible Pedestrian Warning System .........15
▫ Single-Speed Transmission ................15
▫ Auto Park ............................15
▫ E-Park ..............................15
▫ Climate Control (HVAC System) ............16
▫ Electric Air Conditioning Compressor ........16
▫ Electric Power Steering ..................16 ▫
Smartphone Features ....................17
ELECTRIC SYSTEM OPERATION ............19
▫ Level 1 Charging (120V — Requires NEMA 5–15
Outlet) ..............................19
▫ Level 2 Charging (240V — Requires A 40 Amp
Circuit Breaker Or Greater) ...............19
▫ Charge Times .........................20
▫ Vehicle Charge Cord ....................21
▫ EVSE Operation And Status Information ......23
▫ Charging The High Voltage Battery ..........25
2
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▫Vehicle Charge Indicators .................28
A WORD ABOUT YOUR KEYS .............31
▫ Ignition Key Removal ...................32
▫ Locking Doors With A Key ................33
▫ Key-In-Ignition Reminder ................34
SENTRY KEY ..........................34
▫ Replacement Keys .....................35
▫ General Information ....................35
VEHICLE SECURITY ALARM ..............35
▫ To Arm The System: ....................36
▫ To Disarm The System: ..................36
REMOTE KEYLESS ENTRY (RKE) — IF
EQUIPPED ............................36 ▫
To Unlock The Doors And Liftgate ..........37
▫ Remote Key Unlock, Driver Door/All Doors 1st
Press ...............................37
▫ To Lock The Doors And Liftgate ............37
▫ Transmitter Battery Replacement ...........38
▫ General Information ....................40
DOOR LOCKS .........................40
▫ Power Door Locks — If Equipped ..........42
▫ Auto Door Locks ......................43
POWER WINDOWS .....................43
▫ Power Window Switches .................43
▫ Auto-Down ..........................44
▫ Wind Buffeting .......................44
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LIFTGATE ............................44
OCCUPANT RESTRAINT SYSTEMS ..........45
▫ Important Safety Precautions ..............45
▫ Seat Belt Systems ......................47
▫ Supplemental Restraint System (SRS) ........58
▫ Child Restraints .......................73
▫ Transporting Pets ......................92
SAFETY TIPS ..........................92
▫ Transporting Passengers ..................92
▫ Safety Checks You Should Make Inside The
Vehicle .............................93
▫ Periodic Safety Checks You Should Make Outside
The Vehicle ..........................95
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
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IMPORTANT VEHICLE INFORMATION
Your 500e operates entirely on electricity stored in the
high voltage battery. Unlike a conventional vehicle or
Hybrid there is no internal combustion engine. Battery
Electric Vehicles have unique operating characteristics
that you should become familiar with to ensure you are
getting the optimal performance from your vehicle.
High Voltage Battery
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
1 — High Voltage Cables
2 — High Voltage Battery
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Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires, service see your authorized dealer.WARNING!
Never try to remove the high voltage service discon-
nect. The high voltage service disconnect is used
when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for
information on the disposal of the battery if it should
require replacement.2
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General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
•Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage
battery
NOTE:
• During vehicle start up and shut down a clicking noise
may be heard from within the vehicle. When the
ignition key is turned to the on position, the high
voltage battery contactors inside the battery are closed
to make the stored electricity inside available for
vehicle use. The clicking noise observed is the sound of
these contactors as they open and close and is normal
operation for your 500e. •
The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery
outside of these temperature extremes it will not
function.
500e ELECTRIC VEHICLE FEATURES
Understanding the unique characteristics of your 500e
will help ensure maximum performance and the best
driving range from your vehicle.
Your 500e is equipped with two electrical systems; a 12
Volt system that is used to power the conventional
electrical system and a high voltage system, which is
used to drive the wheels through a single-speed trans-
mission as well as other high voltage system compo-
nents.
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE