2016 DODGE JOURNEY service

WARNING!(Continued)
disassemble or modify the system. Seat belt assem-
blies must be replaced after a collision if they have
been damaged (i.e., bent retractor, torn webbing, etc.).
Cleaning The Cupholders
Clean with a damp cloth or towel using a mild detergent.
FUSES
WARNING!
•When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Failure
(Continued)
WARNING! (Continued)
to use proper fuses may result in serious personal
injury, fire and/or property damage.
•Before replacing a fuse, make sure that the ignition
is off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, gearbox system) or steering system
blows, contact an authorized dealer.
Interior Fuses
The interior fuse panel is located on the passenger side
under the instrument panel.
7
MAINTAINING YOUR VEHICLE 599

Cavity Cartridge FuseMini-FuseDescription
F178 –25 Amp Clear Sunroof – If Equipped
F179 –10 Amp Red Battery Sensor
F181 100 Amp Blue –Electrohydraulic Steering (EHPS) – If Equipped
F182 50 Amp Red –Cabin Heater #3 – If Equipped
F184 30 Amp Pink –Front Wiper Motor
REPLACEMENT BULBS
Interior Bulbs
Bulb Number
Courtesy/Reading Lamps (Incandescent) 578
Courtesy/Reading Lamps (Optional LED) LED (Serviced at Authorized Dealer)
Glove Box Lamp 194
Cargo Lamp 579
Optional Door Map Pocket/Cupholder LED (Serviced at Authorized Dealer)
For lighted switches, see your authorized dealer for replacement instructions.
606 MAINTAINING YOUR VEHICLE

Exterior Bulbs
Bulb Number
Low Beam Headlamp 9006
High Beam Headlamp 9005
Front Park/Turn Signal 3757AK
Side Marker Lamp 168
Front Fog Lamp PSX24W or 2504
Center High Mounted Stop Lamp (CHMSL) LED (Serviced at Authorized Dealer)
License Lamp 168
Exterior Bulbs – Rear (LED Version)
Bulb Number
Rear Tail/Stop Lamp LED (Serviced at Authorized Dealer)
Rear Tail (Liftgate) Lamp LED (Serviced at Authorized Dealer)
Rear Turn Signal Lamp WY21W or 7440A
Backup Lamp W21W or 7440
7
MAINTAINING YOUR VEHICLE 607

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Change Oil” or “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If ascheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or
350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe Duty.
620 MAINTENANCE SCHEDULES

** The spark plug change interval is mileage based only,
yearly intervals do not apply.
WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
8
MAINTENANCE SCHEDULES 625

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................... .629
▫ Prepare For The Appointment .............629
▫ Prepare A List ....................... .629
▫ Be Reasonable With Requests .............629
 IF YOU NEED ASSISTANCE ..............629
▫ FCA US LLC Customer Center ............630
▫ FCA Canada Inc. Customer Center .........630
▫ In Mexico Contact .....................631
▫ Puerto Rico And U.S. Virgin Islands ........631▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............631
▫ Service Contract ..................... .631
 WARRANTY INFORMATION .............633
 MOPARPARTS ........................633
 REPORTING SAFETY DEFECTS ............633
▫ In The 50 United States And
Washington, D.C. ..................... .633
▫ In Canada .......................... .633
 PUBLICATION ORDER FORMS ............634
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 629

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
630 IF YOU NEED CONSUMER ASSISTANCE