2016 Citroen C4 PICASSO bluetooth

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Audio and Telematics
Transversal-Citroen_en_Chap03_RD6_ed01-2016
To modify the contacts saved in the system, press MENU then select " Telephone " and confirm. Select " Directory management " and confirm. You can: - " Consult an entr y ", - " Delete an entry ", - " Delete all entries ".
Make a long press on SRC/TEL .
The system accesses the telephone's contacts directory, depending on its compatibility, and while it is connected by Bluetooth.
With certain telephones connected by Bluetooth you can send a contact to the directory of the audio system. Contacts imported in this way are saved in a permanent directory visible to all, whatever the telephone connected. The menu for the directory is not accessible if it is empty.
Select " Directory " to see the list of contacts.
Directory
Confirm with OK .
OR
Voice recognition
This function allows you to use your smartphone's voice recognition via the system.
To start voice recognition, depending on the type of steering mounted controls:
Make a long press on the end of the lighting control stalk.
Press this button.
Voice recognition requires the use of a compatible smartphone first connected to the vehicle by Bluetooth.

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Audio and Telematics
Media
QUESTIONANSWERSOLUTION
The Bluetooth connection is broken. The state of charge of the device may be too low. Charge the battery of the portable device.
The message "USB device
error" is displayed in the screen.
The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system. The CD is protected by an anti-pirating system not recognised by the audio system.
- Check that the CD is inserted in the player the right way up. - Check the condition of the CD: the CD cannot be played if it is too damaged. - Check the content in the case of a recorded CD: consult the advice in the "Audio" section. - Due to their quality level, certain writeable CDs will not be played by the audio system.
The sound from the CD is p o o r. The CD used is scratched or of poor quality. Insert a good quality CD and store them in suitable conditions.
The audio settings (base, treble, ambience) are unsuitable. Return bass and treble settings to 0, without selecting an ambience.
I am unable to play
the music files on my smartphone via the USB port.
Depending on the smartphone, access by the audio system to music
on the smartphone may have to be approved on the latter.
Manual activate the MTP profile on the
smartphone (USB settings menu).

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QUESTIONANSWERSOLUTION
I am unable to access my voicemail. Few telephones or service providers allow the use of this function. Call your voicemail box, via the telephone menu, using the number supplied by your service provider.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when pairing the telephone. Accept or confirm access by the system to the contacts on your telephone.
I am unable to continue a conversation when getting into my vehicle.
Telephone mode is activated. Deselect telephone mode to transfer the call to the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating systems) have their own specific aspects in the pairing procedure and some telephones are not compatible.
Before starting the pairing procedure, delete the pairing of the telephone from the system AND of the system from the telephone, so as to see the compatibility of the telephones.
Telephone