Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
Radio 25
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again.
See Auxiliary Jack 032 or
Bluetooth (Overview) 087 or
Bluetooth (Infotainment
Controls) 088 orBluetooth
(Voice Recognition) 091.
Unable to Start Pandora
If the device is unable to launch
Pandora:
. Check that the latest version of
Pandora is installed.
. Check that there is an active
account logged into Pandora.
. End a call. Pandora will not work
during an active call. .
Have at least one station
created.
. For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the PHONE icon from
the Home Page.
. For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
. Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Touch OK to dismiss. Loss of Audio
Loss of Pandora audio can happen
in different ways:
.
Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone menu
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Common Pandora Messages
Pandora Error/Please Check
Connected Device : Not signed in
or Pandora is down for
maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
