Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
Rear Seat Infotainment 53
The remote control does not
work :Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The auxiliary source is running
but there is no picture or sound :
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices. Sometimes the wireless
headphone audio cuts out or
buzzes :
Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones : See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted : No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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Navigation 55
The following options can be
adjusted:
.Voice Prompts ON-OFF
. Voice Volume
. Prompts During Phone Calls
ON-OFF
Voice Prompts
Touch the Voice Prompts list item to
toggle voice prompts ON and OFF.
Voice Volume
Adjust the loudness of the audio
feedback by touching the −or +
button. If a maneuver prompt is
being played, and the main volume
is adjusted, the prompt volume will
update and be saved. Prompts During Phone Calls
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
When this setting is OFF, only the
short alert tone is played when
approaching the maneuver.
Current Location
Touch the Current Location list item
to display a Current Location list.
The following information is
displayed on the Current
Location list:
.
Nearest Address
. Lat/Long .
Nearest Hospital
. Nearest Police
. Nearest Fuel
. Nearest Service
Touch on any of the options to
display the destination details view
for the selected location to begin
guidance.
Touch the Nearest Address button
and then the Save screen button to
store the current location to the
Address Book.
Map View
Touch to select the desired map
view. A checkmark appears to
indicate a view has been selected.
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
64 Navigation
field. If the entire text field has been
deleted, this screen button becomes
an Undo button. Touching Undo will
restore the deleted text.
Exit :Touch to return to the
previous Map view.
Sym : Touch to show the symbol
keyboard.
Space : Touch to enter a space
between characters or the words of
a name.
R(Up Arrow) : Touch to display
the Interaction Selector.
Special Characters
As the characters are typed on the
keyboard, a pop-up of the letter
touched displays above the key that
was touched.
Continue to touch and hold, and any
additional special characters
associated with that letter are
displayed around the current letter.
To select one of the special
characters, slide a finger left or right
to adjust the highlight of the special
character. Special Character List
The following characters have
special characters beneath them:Creating and Downloading
Predefined POIs (My POIs)
In addition to the POIs already
stored in the Infotainment system,
predefined POIs can be created.
While creating a predefined POI, the
GPS coordinates for longitude and
latitude of the POI’s location and a
descriptive name will need to be
entered.
After creating the predefined POIs,
they can be downloaded to the
infotainment system from either a
USB stick or SD card.
Once downloaded, the POI data
becomes a selectable destination in
the My POIs menu.
Creating a Text File with
Information
Create a text file by using a simple
text editor software. Save this file
with a name and extension of .csv,
for example,
“TomsPOI.csv.”
Enter the POI information into the
text file in the following format:
. Longitude coordinate, Latitude
coordinate, “Name of POI,”
“Additional information,” “Phone
number.”
Example: 7.0350000,
50.6318040, “Michaels Home,”
“123 Maple Lane,”
“02379234567.”
. The GPS coordinates must be
expressed in decimal degrees
and can be taken from a
geographical map. The
additional information and phone
number strings are optional.
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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Navigation 67
contact detail list, to go to the
destination view showing that
address on the map.
Trips from Contacts can be saved
and recalled. The order is based on
when the trip was last used. When
the trips are saved, they are given a
default title of the final destination
name. If there are no saved trips,
this list item is hidden.
Favorite Destinations
.Destinations can be saved as
Favorites for recall later.
Depending on the favorite, when
an address or POI favorite is
recalled, the Destination Details
View is shown. .
When a favorite address is being
routed to, it is shown active.
Touch on the active favorite to
suspend that route.
. Save locations as Favorites for
recall later in the Destination
Details View.
. Save trips from the
Address Book.
Storing Favorites from the Contact
Details List
A contact name or any of the
contact’ s information such as phone
number, e-mail address, or address
from Contact Details can be stored
as a Favorite.
. Touch and drag up on the row of
Interaction Selector buttons to
reveal the Favorite buttons.
. Touch and hold on the favorite
location while viewing a contact
on the Contact Details List. The
contact name and all contact
information can be stored.
. Touch to save as a favorite. The
favorite label will be the name of
the contact. .
Touch on the Favorite to display
the destination view.
Storing Favorites from MapFavorite locations can be stored
from the Map View.
If not under route guidance, the
current vehicle location will be
saved as a Favorite. If under route
guidance, the final destination will
be saved.
Touch and drag up on the row of
Interaction Selector buttons to
reveal the Favorite buttons. Touch
and hold on the favorite location
from the Map View to save it.
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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76 Navigation
No Active Route
There is no active route if:
.The vehicle does not have a
built-in navigation system and
the navigation application is
selected from the Home screen.
. If the system receives the
indication that there is an active
OnStar subscription, the help
text is displayed with instructions
on how to set up a route.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a
new route is requested, the current
route in progress will be canceled. An OnStar Advisor can cancel the
vehicle navigation system route.
Route guidance can be resumed by
selecting the Resume To screen
button in the Map Menu.
Settings
Touch Settings on the Home Page
to adjust features and preferences,
such as Time and Date, Sport
Mode, Language, Valet Mode,
or Radio. For setting options, see
Settings
095.
A few of the setting options change
the way the navigation system
displays or reacts while in use. 1. Touch the Settings screen button on the Home Page. 2. Touch the scroll bar until the
desired option displays. Select
the desired settings to change.
Voice
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. See Voice
Recognition 080.
Touch the voice screen button to
display the Voice menu.
Prompt Length : Touch to change
the prompt length to Short or Long.
Audio Feedback Speed : Touch to
change the audio feedback speed to
Slow, Medium, or Fast.
Display
Mode : Touch Mode to change the
screen background. This setting
controls map colors.
. The Auto setting adjusts the
screen background automatically
depending on the exterior
lighting conditions.
. The Day setting brightens the
map background.
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Navigation 79
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, seeProblems with
Route Guidance 078.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center ’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online. To order, have the vehicle’s Vehicle
Identification Number (VIN)
available ensure the correct and
most up-to-date map data for the
vehicle is sent. See
“Vehicle
Identification Number (VIN)” in the
owner manual.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates 079.
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80 Voice Recognition
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing either
the
gbutton on the steering wheel
or touching
gon the touchscreen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch
gon the
infotainment touchscreen on
the center stack.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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Voice Recognition 81
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is touching on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch the Home screen button.
Pressing this button will
terminate a voice recognition
session which was initiated by
pressing the button on the radio
touchscreen.
. Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and display
the screen from which voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the screen
display for example commands.
. A voice recognition system
prompt can be interrupted while
it is playing by pressing
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press
g. .
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call Dave
Smith at work,” “Play” followed
by the artist or song name,
or “Tune” followed by the radio
station number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,” or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For