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Service and Maintenance 471
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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472 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the recommended fluids and lubricants section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Engine oil meeting the dexos1™ specification of the proper SAE viscosity
grade. AC Delco dexos1 Synthetic Blend is recommended. See Engine
Oil 0369.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®coolant.
See Engine Coolant 0379.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Hydraulic Clutch System DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in Canada 19299571).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Hydraulic Power Steering System (2500/3500 Series Only) GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451).
Automatic Transmission (All except 6.2L with 8-Speed transmission) DEXRON
®-VI Automatic Transmission Fluid.
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 473
UsageFluid/Lubricant
Automatic Transmission (6.2L with 8-Speed transmission) DEXRON
®-HP Automatic Transmission Fluid (GM Part No. 19300536, in
Canada 19300537).
Manual Transmission Manual Transmission Fluid (GM Part No. 93436060).
Transfer Case (Four-Wheel Drive) DEXRON
®-VI Automatic Transmission Fluid.
Front Axle (Four-Wheel Drive) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Rear Axle (1500 Series) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Rear Axle (2500/3500 Series) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Floor Shift Linkage Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2 Category LB or GC-LB.
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Axle Driveshaft Splines (All
4WD 1500/2500/3500 Series) and
Rear Axle Driveshaft Splines (All
2WD 1500 Series with Automatic Transmission) Spline Lubricant, Special Lubricant (GM Part No. 19257121, in
Canada 19257122).
Rear Driveline Center Spline (Two-Piece Driveshaft) Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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474 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate
Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If your vehicle has a diesel engine, see the Duramax diesel supplement for more information.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 22845992 A3181C
Oil Filter
4.3L V6 89017525 PF63
5.3L V8; 6.2L V8 89017525 PF63
6.0L V8 19303975 PF48E
Passenger Compartment Air Filter 22808781 CF188
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 475
PartGM Part Number ACDelco Part Number
Spark Plugs 4.3L V6 1262244141–114
5.3L V8; 6.2L V8 1262244141–114
6.0L V8 1262125841–110
Wiper Blades
Driver Side –55 cm (21.7 in) 22754397-
Passenger Side –55 cm (21.7 in) 22754397-
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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476 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
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Technical Data 477
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 477
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 477
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 478
Engine Drive Belt Routing . . . . 481
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
0 478 for the vehicle's engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.
Vehicle Identification
Number (VIN).
. Model designation.
. Paint information.
. Production options and special
equipment.
Do not remove this label from the
vehicle.
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482 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 482
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . 484
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 485
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 485
Customer Assistance for Text Telephone (TTY) Users . . . . . 486
Online Owner Center . . . . . . . . . 486
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 487
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 487
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 490
Scheduling Service Appointments . . . . . . . . . . . . . . . 492
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 492
Collision Damage Repair . . . . . 493
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 495 Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 496
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 496
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 497
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 497
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 498
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 498
Event Data Recorders . . . . . . . . 498
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 499
Infotainment System . . . . . . . . . . 499
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be