2016 CHEVROLET SILVERADO service

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 33
Seats and Restraints . . . . . . . . . . . 57
Storage . . . . . . . . . . . . . . . . . . . . . . . 119
Instruments and Controls . . . . . . 123
Lighting . . . . . . . . . . . . . . . . . . . . . . . 178
Infotainment System . . . . . . . . . . 188
Climate Controls . . . . . . . . . . . . . . 250
Driving and Operating . . . . . . . . . 259
Vehicle Care . . . . . . . . . . . . . . . . . . 360
Service and Maintenance . . . . . 461
Technical Data . . . . . . . . . . . . . . . . 477
Customer Information . . . . . . . . . 482
Reporting Safety Defects . . . . . . 497
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 500
Index . . . . . . . . . . . . . . . . . . . . 520

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 5/26/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the Duramax®
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle has the bi-fuel engine,
see the Silverado/Sierra Bi-Fuel
supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23133519 C Third Printing©2016 General Motors LLC. All Rights Reserved.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
0:
Adjustable Pedals
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
g: Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
In Brief 25
MENU :Press to select a menu.
g:Press to seek the previous
station or track.
l: Press to seek the next station
or track.
See “Base Radio” inOverview
(Base Radio) 0189 orOverview
(Base Radio with
Touchscreen) 0193.
Base Radio with Touchscreen
O:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{: Press to go to the Home Page.
7:Press to seek the previous
station or track.
6: Press to seek the next station
or track.
See “Base Radio with Touchscreen”
in Overview (Base Radio) 0189 or
Overview (Base Radio with
Touchscreen) 0193.
Setting the Clock
See Clock 0127.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
. www.siriusxm.com or call
1-866-635-2349 (U.S.).
. www.xmradio.ca or call
1-877-209-0079 (Canada). See
Satellite Radio (Base Radio)
0 201 orSatellite Radio (Base
Radio with Touchscreen) 0201.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack and USB
ports in the center console or
armrest. There may be a USB port
in the upper glove box. External
devices such as iPods
®, laptop
computers, MP3 players, and USB
storage devices may be connected,
depending on the audio system.
See USB Port (Base Radio) 0209
or USB Port (Base Radio with
Touchscreen) 0212 andAuxiliary
Jack 0213.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
36 Keys, Doors, and Windows
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar
Overview 0501 orOnStar
Overview 0501.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 496 orRadio Frequency
Statement 0496.
If there is a decrease in the RKE
operating range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 036.
With Remote Start (without
Remote Start Similar)
/(Remote Vehicle Start) :
If equipped,
/is used to start the
engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 038.
Q(Lock) : Press to lock all doors
and the tailgate.
If enabled in Vehicle
Personalization, the turn signal
lamps flash once to indicate locking
has occurred. If enabled through the
DIC, the horn chirps when
Qis
pressed again within three seconds.
See Vehicle Personalization 0165.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Keys, Doors, and Windows 47
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses0400. If the engine still does
not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
faulty. See your dealer. It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see
Keys
0 33. To program additional
transmitters, see Remote Keyless
Entry (RKE) System Operation 036.
Do not leave the key or device that
disarms or deactivates the vehicle
theft system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
If equipped, adjust manual mirrors
by moving the mirror up and down
or left to right to see a little of the
side of the vehicle and to have a
clear view behind the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Seats and Restraints 63
Automatically Recalling Memory
Positions (Auto Recall)
If programmed on in the vehicle
personalization menu, the Auto
(Automatic) Memory Recall feature
automatically recalls the current
driver’s previously stored 1 or 2
position when the ignition is
changed from OFF to ON/RUN or
ACC/ACCESSORY.
See “Auto Memory Recall” under
“Comfort and Convenience” in
Vehicle Personalization 0165.
To stop recall movement, press one
of the memory, power mirror or
power seat controls; or press the
adjustable pedal control (if
equipped).
RKE Transmitters are not labeled
with a number. If your memory seat
position is stored to 1 or 2 but this
position is not automatically
recalling, then store your positions
to the other button or switch RKE
transmitters with the other driver. Easy Exit Recall
If programmed on in the vehicle
personalization menu, the easy exit
feature automatically recalls the
previously stored
B(Exit) position.
See “Storing Memory Positions”
listed previously. See also Vehicle
Personalization 0165.
Easy exit recall automatically
activates when one of the following
occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
Obstructions
If something has blocked the driver
seat and/or adjustable pedals while
recalling a memory position, the
recall may stop. Remove the
obstruction. Then do one of the
following:
. For manual or automatic recall
positions, press and hold the
appropriate manual control for two seconds. Try recalling again
by pressing the appropriate
memory button.
. For exit recall position, press
and hold the appropriate manual
control for the exit feature not
recalling for two seconds. Then
try recalling the exit position
again.
If the memory position is still not
recalling, see your dealer for
service.
Heated and Ventilated
Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against (Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
80 Seats and Restraints
Warning (Continued)
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. You can lock the doors,
and turn off the interior lamps, and
turn off the hazard warning flashers
by using the controls for those
features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0498
and Event Data
Recorders 0498.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the passenger side instrument
panel endcap has the switch
pictured in the following illustration,
the vehicle has an airbag on-off
switch that you can use to manually