2016 CHEVROLET SILVERADO fuel reserve

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 5/26/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the Duramax®
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle has the bi-fuel engine,
see the Silverado/Sierra Bi-Fuel
supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23133519 C Third Printing©2016 General Motors LLC. All Rights Reserved.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/27/15
Driving and Operating 275
Example 3
1. Vehicle Capacity Weight forExample 3 = 453 kg
(1,000 lb)
2. Subtract Occupant Weight @ 91 kg (200 lb) × 5 =
453 kg (1,000 lb)
3. Available Cargo Weight = 0 kg (0 lb)
Refer to the Tire and Loading
Information label for specific
information about the vehicle's
capacity weight and seating
positions. The combined weight of the driver, passengers, and
cargo should never exceed the
vehicle's capacity weight.
Certification/Tire Label
A vehicle-specific Certification/
Tire label is label is attached to
the center pillar (B-pillar). The
label may show the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight
Rating (GVWR). The GVWRincludes the weight of the
vehicle, all occupants, fuel, and
cargo.
The Certification/Tire label also
may show the maximum weights
for the front and rear axles,
called Gross Axle Weight
Rating (GAWR). To determine
the actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
The Certification/Tire label also
contains important information
about the Front Axle Reserve
Capacity. See
Adding a Snow
Plow or Similar
Equipment 0355.
{Warning
In the case of a sudden stop
or collision, things carried in
the bed of your truck could
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/27/15
356 Driving and Operating
Caution (Continued)
when a snow plow is installed.
The vehicle can be damaged if
either the front or rear axle ratings
or the Gross Vehicle Weight
Rating (GVWR) are exceeded.
Some vehicles are built with a
special snow plow prep package,
called RPO VYU. If the vehicle has
this option, you can add a plow to it,
provided certain weights, such as
the weights on the vehicle's axles
and the Gross Vehicle Weight
Rating (GVWR), are not exceeded.
The plow the vehicle can carry
depends on many things, such as:
. The options the vehicle came
with, and the weight of those
options.
. The weight and number of
passengers intended to be
carried.
. The weight of items added to the
vehicle, like a tool box or
truck cap. .
The total weight of any
additional cargo intended to be
carried.
Say, for example, you have a 318 kg
(700 lb) snow plow. The total weight
of all occupants and cargo inside
the cab should not exceed 135 kg
(300 lb). This means that you may
only be able to carry one passenger.
But, even this may be too much if
there is other equipment already
adding to the weight of the vehicle.
Here are some guidelines for safely
carrying a snow plow on the vehicle:
. Make sure the weight on the
front and rear axles does not
exceed the axle rating for each.
. For the front axle, if more cargo
or passengers must be carried,
appropriate counter ballast must
be installed rear of the rear axle.
Counter ballast must be properly
secured so it will not move
during driving.
. Follow the snow plow
manufacturer's
recommendations regarding rear
ballast. Rear ballast may be required to ensure a proper front
and rear weight distribution ratio,
even though the actual weight at
the front axle may be less than
the front axle rating.
. The snow plow manufacturer or
installer can assist you in
determining the amount of rear
ballast required, to help make
sure the snow plow/vehicle
combination does not exceed
the GVW rating, the front and
rear axle ratings, and the front
and rear weight distribution ratio.
. The total vehicle must not
exceed the GVW rating.
Front axle reserve capacity is the
difference between the Gross Axle
Weight Rating (GAWR) and the front
axle weight of the vehicle with full
fuel and passengers. Basically, it is
the amount of weight that can be
added to the front axle before
reaching the front GAWR.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/27/15
358 Driving and Operating
W.B. = 305 cm (10 ft)
(W x (A + W.B.)/W.B. =
(318 x (122 + 305))/305 = 445 kg
(980 lb)
So, if the front axle reserve capacity
is more than 445 kg (980 lb), the
snow plow could be added without
exceeding the front GAWR.
Heavier equipment can be added on
the front of the vehicle if it is
compensated for by carrying fewer
passengers or less cargo, or by
positioning cargo toward the rear.
This has the effect of reducing the
load on the front. However, the front
GAWR, rear GAWR, and Gross
Vehicle Weight Rating (GVWR) must
never be exceeded.
{Warning
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front gross axle weight rating
(GAWR) but not have enough (Continued)
Warning (Continued)
weight on the rear axle to have
proper braking performance. If the
brakes cannot work properly, you
could have a crash. To help the
brakes work properly when a
snow plow is installed, always
follow the snow plow
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio, even
though the actual front weight
may be less than the front
GAWR, and the total vehicle
weight is less than the gross
vehicle weight rating (GVWR).
Maintaining a proper front and
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the truck with full fuel
and passengers. It is the amount of
weight that can be added to the vehicle before reaching the GVWR.
Keep in mind that reserve capacity
numbers are intended as a guide
when selecting the amount of
equipment or cargo the truck can
carry. If unsure of the vehicle's front,
rear, or total weight, go to a weigh
station and weigh the vehicle. Your
dealer can also help with this.
The total vehicle reserve capacity
for the vehicle can be found in the
lower right corner of the
Certification/Tire label as shown
previously.
See your dealer for additional
advice and information about using
a snow plow on the vehicle. Also,
see
Vehicle Load Limits 0272.
Emergency Roof Lamp
Provisions
Vehicles with the RPO VYU snow
plow prep package also have an
emergency roof lamp provision
package, RPO TRW. Wiring for the
emergency roof lamp is provided
above the overhead console. See
Auxiliary Roof-Mounted Lamp 0184
for switch location.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
490 Customer Information
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
. Any damage to the vehicle
without intent, derived from the
services provided.
. Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
. Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
. Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year. Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0811
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Customer Information 491
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar. For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals, rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Customer Information 493
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety