Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
2016 Chevrolet Limited Warranty andOwner Assistance Information
Important Message toOwners... . . . . . . . . . . . . . . . . . . . . . . . 1
GM's Commitment . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
GM Participation in an Alternative Dispute Resolution Program . . . 1
Warranty Service– United States,
Canada, and Mexico . . . . . . . . . . . 1
Warranty Coverage at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . .4
What Is Covered . . . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . 10
Chevrolet Volt, Spark EV, and Malibu Hybrid . . . . . . . . . . . . . . . . 13
Drive Motor Battery Coverage . . . . . . . . . . . . . . . . . . . . 14
What Is Not Covered . . . . . . . . . . 15
Things to Know About the New Vehicle Limited Warranty . . . . 16Warranty Repairs
–Component
Exchanges . . . . . . . . . . . . . . . . . . . 16
Warranty Repairs –Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 16
Tire Service . . . . . . . . . . . . . . . . . . . . 16
Diesel Engine Components . . . . 16
Aftermarket Engine
Performance Enhancement
Products and Modifications . . . 17
After-Manufacture “Rustproofing” . . . . . . . . . . . . . . . . 17
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . . . . 17
Vehicle Operation and Care . . . 18
Maintenance and Warranty Service Records . . . . . . . . . . . . . . 18
Chemical Paint Spotting . . . . . . . 18
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . 18
Warranty Service —Foreign
Countries . . . . . . . . . . . . . . . . . . . . . 19
Permanent Relocation . . . . . . . . . 19
Original Equipment Alterations . . . . . . . . . . . . . . . . . . . . 19 Recreation Vehicle and Special
Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 19
Pre-Delivery Service . . . . . . . . . . . 20
Production Changes . . . . . . . . . . . 20
Noise Emissions Warranty for Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight
Rating (GVWR) Only . . . . . . . . . . 20
Emission Control Systems Warranty . . . . . . . . . . . . . . . . . . . . . . 21
What Is Covered . . . . . . . . . . . . . . . 21
How to Determine the Applicable Emissions Control
System Warranty . . . . . . . . . . . . . 21
Federal Emission Control System Warranty . . . . . . . . . . . . . 21
California Emission Control System Warranty . . . . . . . . . . . . . 22
Emission Warranty Parts List . . .25
Replacement Parts . . . . . . . . . . . . 28
Maintenance and Repairs . . . . . . 28
Claims Procedure . . . . . . . . . . . . . . 29
Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
12 New Vehicle Limited Warranty
vehicle. GM is not responsible for
the quality or accuracy of any
information, or service accessed
through or from any third party
device or platform. Software
distributed by GM inside or outside
the vehicle (including, but not limited
to system software or applications)
is not covered by this Warranty. GM
does not warrant that connections
to, from or through the vehicle will
be uninterrupted or error-free. Also,
the user should back-up their data
and information frequently. GM is
not responsible for any loss or
damage to data or information made
available in connection with the use
of the vehicle. In addition, this
Warranty does not apply: (a) to
consumable parts that are designed
to diminish over time, unless failure
has occurred due to a defect in
materials or workmanship; (b) to
damage caused by use with another
product or service; (c) to damage
caused by a third party device or
service (including upgrades and
expansions), or (d) to obsolescence
or lack of utility due to
incompatibility with future versionsof external hardware or software,
including, but not limited to mobile
devices.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.
Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids
. Filters
. Keyless Entry (or other remote
transmitter/receiver batteries)*
. Limited Slip Rear Axle Service
. Tire Rotation .
Wheel Alignment/Balance**
. Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:
. Inconvenience
. Lodging, meals, or other travel
costs
Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
14 New Vehicle Limited Warranty
Vehicle Limited Warranty" are not
extended or altered because of this
special Hybrid Component
Warranty.
What Is Covered
This warranty covers repairs to
Hybrid specific component defect
related to materials or workmanship
occurring during the 8 year or
160 000 kilometers (100,000 miles)
term for the following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles)
Hybrid warranty period, towing is
covered to the nearest Chevrolet
servicing dealer if your vehicle
cannot be driven because of a
warranted Hybrid specific defect.
Contact the GM Roadside
Assistance Center for towing. Refer
to the Owner's Manual for details.Drive Motor Battery Coverage
Propulsion Battery Warranty
Policy (Chevrolet Volt and
Spark EV)
Like all batteries, the amount of
energy that the high voltage
“propulsion”battery can store will
decrease with time and miles
driven. Depending on use, the
battery may degrade as little as
10% to as much as 40% of capacity
over the warranty period. If there
are questions pertaining to battery
capacity, a dealer service technician
could determine if the vehicle is
within parameters.
Hybrid Battery (Malibu Hybrid)
Content Under Heading: Battery and
Internal Components, Modules,
and Fan
Repair (If Necessary)
Chevrolet has a network of Volt,
Spark EV, and Malibu Hybrid
dealers who are trained to perform
repairs, if your vehicle needs battery
service. Replace (If Necessary)
If warranty repair requires
replacement, the high voltage
battery may be replaced with either
a new or factory refurbished high
voltage battery with an energy
capacity (kWh storage) level at or
within approximately 10% of that of
the original battery at the time of
warranty repair.
Your Electric Propulsion battery
warranty replacement may not
return your vehicle to an
“as new”
condition, but it will make your
vehicles fully operational
appropriate to its age and mileage.
Other Electric/Hybrid Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, Air Compressor Control
Module (Except Malibu Hybrid),
Accessory DC Power Control
Module, High Voltage Battery
Disconnect Control Module, Drive
Motor Generator Power Invertor
Module, Battery Charger Control
Module.
Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
Emission Control Systems Warranty 23
Important:California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode
Island, and Vermont have PZEV
Emission Warranty Coverage.
(Oregon has PZEV Hybrid battery
10 years/150,000 mile
coverage only).
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. GM must warrant the
emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition
exists, GM will repair your vehicle at
no cost to you including diagnosis,
parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.
For 3 years or 50,000 miles
(5 years or 50,000 miles for
Duramax Diesel), whichever
comes first:
‐If your vehicle fails a smog
check inspection, GM will
make all necessary repairs
and adjustments to ensure
that your vehicle passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission-related part on
your vehicle is defective, GM
will repair or replace it. This is your Short-term Emission
Control Systems Defects
Warranty.
. For 7 years or 70,000 miles,
whichever comes first:
‐If an emission-related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, GM will repair or
replace it. This is your
Long-term Emission Control
Systems Defects Warranty.
. For 8 years or 80,000 miles,
whichever comes first:
‐If the catalytic converter,
vehicle powertrain control
module, transmission control
module, or other onboard
emissions diagnostic device,
including emission-related
software, is found to be
defective, GM will repair or
replace it under the Federal
Emission Control System
Warranty.
Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
26 Emission Warranty Parts List
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Rail Assembly
Fuel Tank Fuel Pump
Fuel Temperature Sensor
High Pressure Fuel Pump (SIDI)
Air Management System
Active Aero Shutters and Controller
Air Cleaner
Air Intake Ducts
Charge Air Cooler *
Charge Air Cooler Control
Idle Air Control Valve
Idle Speed Control Motor
Intake Air Heater
Intake Manifold
Intake Manifold Gasket
Intake Manifold Tuning Valve
Supercharger*
Throttle Body
Turbocharger*
Turbocharger Pressure SensorIgnition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug(s) (Diesel)
Glow Plug Controller (Diesel)
Ignition Coil(s)
Ignition Control Module
Knock Sensor
Spark Plug Wires
Spark Plugs
Start/Stop System
Auxiliary Battery or Ultra Capacitor
Battery Isolator
Battery Control Module
Transmission Fluid Accumulator and
Solenoid
Catalytic Converter System
Catalytic Converter(s) * **
Diesel Exhaust Temperature and
Pressure Sensors
Diesel Particulate Filter (DPF) *
Diesel Particulate Matter Sensor
Diesel Exhaust (DPF) Indirect Fuel
Injector
Diesel Exhaust Emission Reduction
Fluid Injector
Diesel Exhaust Emission Reduction
Fluid Tank
Diesel Exhaust NOx Sensors
Exhaust Manifold
Exhaust Manifold Gasket
Positive Crankcase Ventilation
(PCV) System
Oil Filler Cap
PCV Filter
PCV Oil Separator
PCV Valve
Exhaust Gas Recirculation (EGR)
System
EGR Feed and Delivery Pipes
EGR Temperatuer Sensor
EGR Valve
EGR Valve Cooler *
Secondary Air Injection System
Air Pump and Check Valves
Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
Emission Warranty Parts List 27
Evaporative Emission Control
System (Gasoline Engines)
Canister
Canister Solenoids and Valves
Fuel Feed and Return Pipes and
Hoses
Fuel Filler Cap
Fuel Level Sensor
Fuel Limiter Vent Valve
Fuel Tank(s) *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vacuum or Pressure
Sensor
Hybrid
Accm Hood Switch
Auxiliary Transmission Fluid Pump
Battery Cooling Circuit
Battery Control Module **
Battery Pack Current Sensor
Brake Pedal Travel Sensor
Drive Motors and Resolvers*
Drive Motor/Generator Control
Module**Eboost Brake Control Module**
Traction Power Inverter Module
(TPIM)**
Electro-Hydraulic Brake Control
Module**
Energy Storage Control Module **
Hybrid Batteries *
Hybrid Battery Temp. and Voltage
Sensors
Starter Generator*
Starter Generator Control Module **
Starter Generator Drive Belt
SGCM Coolant Circuit (fan,
relay, pump)
Wheel Speed Sensor
Voltec/EREV Specific
Components
Fuel Fill Door Sensors
High Voltage Battery Contactor
Vehicle Interface Control Module**
Voltec/EREV RESS Battery* **
Onboard Charger* **
Charge Port
Charge Port Switches and Sensors
Voltec/EREV EVAP Canister
Assembly
Voltec/EREV RESS Thermal
Management:
E-compressor * * *
Port Valves
Battery Temperature Sensors
Battery High Voltage Heater
Battery Coolant Pump
Power Electronics
Coolant Pump
Air and Coolant Temperature
Sensors
Rfg. Temperature and Pressure
Sensors
Miscellaneous Items Used with
Above Components and Certain
Tires are Covered
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets