Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
16 Things to Know About the New Vehicle Limited Warranty
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, GM may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet GM
approved service part requirements
and are made from previously used
components in a process that
involves disassembly, inspection,
cleaning, update of software and
replacement of parts as appropriate,
testing and reassembly.
Refurbished parts meet GM
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged.
All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the types of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and GM support
the capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant. As a result, any repairs GM
may make to your vehicle may
involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Chevrolet or tire
dealer for your brand of tires can
assist you with tire service. If, after
contacting one of these dealers, you
need further assistance or you have
questions, contact the Chevrolet
Customer Assistance Center. The toll-free telephone numbers are
listed under
Customer Assistance
Offices 036.
Diesel Engine Components
For trucks equipped with a Diesel
Engine, the complete engine
assembly, including turbocharger
components, is covered for defects
in material or workmanship 5 years
or 60,000 miles whichever comes
first. Coverage for 2500 and 3500
series Heavy Duty (HD) Pickups
equipped with a 6.6L Duramax,
certain commercial fleet and/or
government fleet vehicles is 5 years
or 100,000 miles, whichever comes
first. Please refer to your Chevrolet
dealer for details.
.
Cylinder block and heads and all
internal parts, intake and
exhaust manifolds, timing gears,
timing gear chain or belt and
cover, flywheel, harmonic
balancer, valve covers, oil pan,
oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets
