Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-9369286) -
2016 - crc - 5/14/15
Rear Seat Infotainment 35
can also indicate weak batteries.
See“Battery Replacement” later in
this section.
Turn the headphones off when not
in use.
Press the center of the right side of
the headphone to change the
channel. Channel 1 will provide
audio associated with screen 1 and
channel 2 will provide audio
associated with screen 2.
Infrared transmitters are on the top
of the left seatback video screen or
in front of the second overhead
screen. The headphones shut off
automatically to save the battery
power if the RSE system is off or if
the headphones are out of range of
the transmitters for more than
three minutes. Moving too far
forward or stepping out of the
vehicle can cause the headphones
to lose the signal or have static.
Use the volume control on the
headphones to adjust the volume. For best audio performance, wear
the headphones as indicated with
L (Left) and R (Right) on the ear
pads. Do not let anything cover the
ear pads.
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.
If the foam ear pads become worn
or damaged, the pads can be
replaced separately. Contact your
dealer.
Battery Replacement
To change the batteries : 1. Loosen the screw to the battery door on the left side of the
headphones.
2. Slide the battery door open. 3. Replace the two AAA batteries.
4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.Auxiliary Inputs
Audio/Video (A/V) Jacks
Rear Media Connections (As Equipped)
1. Volume Control
2. Wired Headphone Jack
3. A/V Jacks
4. USB Port
5. SD Card Reader
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-9369286) -
2016 - crc - 5/14/15
Rear Seat Infotainment 39
Check the batteries if the remote
control does not seem to be
working. See“Battery Replacement”
following. Objects blocking the line
of sight could also affect the
function of the remote control.
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
button can be used to turn on the
video screen display and start the
disc. The infotainment system can
also turn on the video screen
display.
Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place. Battery Replacement
To change the remote control
batteries :
1. Insert a coin or key to pull up the rear cover on the remote
control.
2. Replace the two AAA batteries in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSE Troubleshooting
No power : The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out :
Press the MENU button on the
remote control to change the display
mode setting. In auxiliary mode, the picture
moves or scrolls :
Check the
auxiliary input connections at both
devices.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The auxiliary source is running
but there is no picture or sound :
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.
