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328
uuError Messages uiPod/USB Flash Drive
Troubleshooting
iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
Error MessageCause
USB ErrorAppears when there is a problem with th e audio system. Check if the device is
compatible with the audio system.
Incompatible USB Device
Please Check Owner’s ManualAppears when an inco mpatible device is connected. Disconnect the device. Then
turn the audio system off, and turn it on again. Do not reconnect the device that
caused the error.
Unsupported VersionAppears when an unsupported iPod is connected. If it appears when a supported
iPod is connected, update the iPod software to the newer version.
Appears when the system does not acknowledge the iPod. Reconnect the iPod.
Connect Retry
Unplayable FileAppears when the files in the USB flash drive are DRM or an unsupported format.
This error message appears for about 3 seconds, then plays the next song.
No Data
Appears when the iPod is empty.
Appears when the USB flash drive is em pty or there are no MP3, WMA, or AAC
files in the USB flash drive.
Check that compatible files are stored on the device.
UnsupportedAppears when an unsupported device is connected. If it appears when a
supported device is connected, reconnect the device.
iPod
USB flash drive
iPod and USB flash drive
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uuError Messages uPandora ®
Troubleshooting
Pandora ®
If an error occurs while playing Pandora ®, you may see the follo wing error messages.
If you cannot clear the error message, contact a dealer.
Error MessageCauseSolution
Incompatible USB Device
Please Check Owner’s ManualAppears when an inco mpatible device is
connected.Disconnect the device. Then turn the
audio system off, and turn it again. Do
not reconnect the device that caused
the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on
the device.Use the device to create a station.
Music licenses force us to limit the number of tracks
you may skip each hour.Appears when you try to skip a song or
select Dislike over the predetermined
number of times in an hour.Try again later.
Unable to save rating.
Unable to save bookmark.Appears when the commanded
operation is failed.Try again later.
No dataAppears when no data is available with
Pandora ® activated.Reboot the app and reconnect the
device.
UnsupportedAppears when Pandora ® version is not
supported.Update Pandora ® to the latest version.
PANDORA App version is not supported.
PANDORA system maintenanceAppears when the Pandora ® server is in
maintenance.Try again later.
U.S. models
Navigation Screen
On Demand Multi-Use DisplayTM
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uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora ® app failed to start
because of the following device errors:
●The display on your smartphone is
turned off.
●Your smartphone is locked.●The home screen or the app screen
(music screen) is not displayed on
your smartphone.
●The track is not played on your
smartphone even after 30 seconds
have passed.
●The Pandora® app is not installed in
your device, or the Pandora ® version
is not supported.
●Turn the phone sc reen on, and make
sure it is unlocked.
●The Pandora® version is not
supported. Update to the latest
version.When not driving, please see mobile device.
The Pandora® app in your smartphone is
not compatible with the app launcher
system.Download the most recent version of
the Pandora® app.
The required app is not installed.Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete one or
more previously created stations.Appears when the number of created
stations reaches the limitation.Delete the unneeded stations from the
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new
station.Try again later.
Error MessageCauseSolution
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uuError Messages uPandora ®
Troubleshooting
Unable to play PANDORA.
Please try again later.Appears when you try to play
PANDORA.Try again later.
Unable to play PANDORA.
Music licensing restrict s play in this area.Try again later.
Unable to play PANDORA.
When stopped, log-in to PANDORA.Log in to the PANDORA sever.
This PANDORA station is currently not available.
Please select another station.Appears when the station you selected
is not currently available.Select another station.
Error MessageCauseSolution
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332
uuError Messages uAhaTM Radio
Troubleshooting
AhaTM Radio
If an error occurs while playing AhaTM Radio, you may see the following error
messages.
If you cannot clear the error message, contact a dealer.
Error MessageCause
Cannot connect to AcuraLink.
When stopped, check your mobile device.Appears when the AhaTM app is not activated. Check your device.
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is connected. Disconnect the device. Then
turn the audio system off, and turn it on again. Do not reconnect the device that
caused the error.
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Reference Information
System Initialization..............................334
Entering the Security Code ....................334
Acquiring GPS Information ....................334
Startup Confirmation Screen .................335
Map Matching ......................................335
System Limitations ................................336
GPS System...........................................336
Address Calculation ..............................336
Database ..............................................336
Client Assistance ....................................338
Resolving Problems ...............................338
Acura Client Relations Contact Information ... 338
Visiting a Dealer ....................................338
Map Coverage ......................................339 Obtaining a Navigation Update ............ 339
Traffic Information ............................... 340
Operation in Alaska, Hawaii, Canada, Puerto
Rico, and Mexico ...................................... 340
Legal Information ................................. 341
Copyrights ........................................... 341
User Agreements ................................. 341
As required by the FCC ........................ 346
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334
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the battery
was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to reactivate
the system.
1. Set the power mode to ON, and turn on
the audio system.
2. Press and hold the (Power) button for
more than two seconds.
u The system is reactivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the power
was interrupted, your system may require
GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS System P. 336
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uuSystem Initialization uStartup Confirmation Screen
Reference Information
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may show
an incorrect elevation, or may delay the
display of the vehicle position icon at
intersections. This is normal; the system will
correct itself while you drive.
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