10
MAINTENANCE AND SERVICING
Volvo's service program488
System updates 490
Remote updates 491
Vehicle status 491
Booking service and repairs 491
Wi-Fi connection to a workshop 494
Climate system service 495
Start battery 495
Support battery 498
Battery symbols 499
Fuses 500
Replacing fuses 500
Fuses in the engine compartment 501
Fuses in the passenger compartment 505
Fuses in the cargo compartment 508
Replacing bulbs 510
Removing the rectangular headlight cover 512
Replacing low beam headlight bulbs 512
Replacing High Beam headlight bulbs 513
Replacing parking light bulbs 514
Replacing front turn signal bulbs 514
Bulb specifications 515
Hoisting the vehicle 516
Opening and closing the hood 518
Engine compartment overview519
Engine oil 520
Checking and refilling engine oil 521
Windshield wipers in the service position 522
Replacing wiper blades 523
Refilling the windshield washer fluid reservoir 524
Cleaning the exterior 525
Cleaning the interior 527
Cleaning the center display 529
Corrosion protection 529
Paint damage 530
Touching up paint damage 531
Polishing and waxing 531
SPECIFICATIONS
Label information534
Dimensions 537
Weights 539
Air conditioning refrigerant 541
Brake fluid specification and volume 541
Coolant specifications and volumes 542
Engine specifications 543
Engine oil specifications and volume 544
Fuel tank volume 544
Tire inflation pressure table 545
Transmission fluid specification and volume 546
INTRODUCTION
15
Mobile appsFor certain model year 2014 and 2015 Volvos, the owner's manual is available in the form of anapp. The VOC app can also be found here.
Owner's manuals for earlier model VolvosOwner's manuals for earlier model Volvos are available in PDF format. Quick Guides and sup-plements can also be found on the support site.Select a model and a model year and downloadthe desired information.
ContactContact information for customer support and thenearest Volvo retailer are available on the site.
Related information
•Using the owner's manual (p. 50)
• On-board digital owner's manual (p. 52)
• Volvo ID (p. 27)
Volvo and the environment Volvo is committed to the well-being of its cus- tomers. As a natural part of this commitment, wecare about the environment in which we all live.Concern for the environment means an everydayinvolvement in reducing our environmentalimpact.
Volvo's environmental activities are based on a holistic view, which means we consider the over-all environmental impact of a product throughoutits complete life cycle. In this context, design, pro-duction, product use, and recycling are all impor-tant considerations. In production, Volvo haspartly or completely phased out several chemicalsincluding CFCs, lead chromates, asbestos, andcadmium; and reduced the number of chemicalsused in our plants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converter with aLambda sond, now called the heated oxygen sen-sor, in 1976. The current version of this highlyefficient system reduces emissions of harmfulsubstances (CO, HC, NOx) from the exhaust pipeby approximately 95 – 99% and the search toeliminate the remaining emissions continues.Volvo is the only automobile manufacturer tooffer CFC-free retrofit kits for the air conditioningsystem of all models as far back as the 1975model 240. Advanced electronic engine controlsand cleaner fuels are bringing us closer to ourgoal. In addition to continuous environmental refinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles. When you drive a Volvo, you become our partner in the work to lessen the car's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
• Maintain proper air pressure in your tires. Tests have shown decreased fuel economywith improperly inflated tires.
• Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
• Drive at a constant speed whenever possible.
• See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
• Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
• When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
Related information
•Driving economically (p. 339)
INTRODUCTION
* Option/accessory, for more information, see Introduction.
54
Saving/deleting favoritesSave an article as a favorite by tapping the star (
) at the upper right when an article is open.
The star symbol will be filled in (
) when its arti-
cle has been saved as a favorite. To delete a favorite, tap its star again.
Using the search function1. Tap the magnifying glass icon () in the
owner's manual's upper menu. A keyboard will appear at the bottom of the screen.
2. Enter a word, e.g., "seat belt." > Suggested articles will be displayed asmore characters are entered.
3. Confirm by tapping the article. To leave search mode tap the up-arrow next to thesearch box.
Related information
• On-board digital owner's manual (p. 52)
• Using the center display keyboard (p. 32)
Glass
Laminated glass
The windshield and panoramic roof
* are made of
laminated glass, which is reinforced to help pre- vent break-ins and to provide additional sound-proofing. Laminated glass is optional for theother side windows.
Laminated glass symbol 6
Related information
•
Laminated panoramic roof
* (p. 101)
• Power windows (p. 104)
• Defrosting windows and mirrors (p. 187)
• Using sun shades (p. 106)
• Rearview mirror (p. 105)
• Power windows (p. 104)
• Head-up display (HUD)
* (p. 117)
• Activating/deactivating the rain sensor (p. 155)
• Windshield and headlight washers (p. 156)
• Tailgate window wiper and washer (p. 157)
Technician certification
In addition to Volvo factory training, Volvo sup- ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a high degree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.
6 This symbol is not shown on the windshield or panoramic roof.
SAFETY
58
Recall information
On our website, select the tab YOUR VOLVO and the heading RECALL INFORMATION will be dis-played at the lower left side of the screen. Enteryour Vehicle Identification Number for your vehi-cle (found at the base of the windshield). If yourvehicle has any open Recalls, they will be dis-played on this page.
Volvo customers in CanadaFor any questions regarding open recalls for your vehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 905 695-9626, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or by e-mail [email protected]. You may also write us at: Volvo Cars of CanadaNational Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B9
Related information
•Occupant safety (p. 56)
• Reporting safety defects (p. 57)
Seat belts
Seat belts should always be worn by all occu- pants of your vehicle. Children should be prop-erly restrained, using an infant, car, or boosterseat determined by age, weight and height.
Most states and provinces make it mandatory for occupants of a vehicle to use seat belts.
Occupant Safe PositioningOccupant Safe Positioning (OSP) is a system inthe front seats that pulls the seat belts slightlytaut prior to a collision. OSP helps position thefront seat occupants to help improve the effectsof other safety systems, e.g., the airbag system.
Seat belt maintenanceCheck periodically that the seat belts are in goodcondition. Use water and a mild detergent forcleaning. Check seat belt mechanism function asfollows: attach the seat belt and pull rapidly onthe strap.
WARNING
• Never repair the belt yourself; have this work done by a trained and qualifiedVolvo service technician only.
• Any device used to induce slack into theshoulder belt portion of the three-pointbelt system will have a detrimental effecton the amount of protection available toyou in the event of a collision.
• The seat back should not be tilted too farback. The shoulder belt must be taut inorder to function properly.
• Do not use child safety seats or childbooster cushions/backrests in the frontpassenger's seat. We also recommendthat children who have outgrown thesedevices sit in the rear seat with the seatbelt properly fastened.
Related information
• Buckling and unbuckling seat belts (p. 59)
• Door and seat belt reminders (p. 61)
• Seat belt pretensioners (p. 59)
DRIVER SUPPORT
242
CauseAction
Water or snow on the surface of the road swirl up and block radar signals or the camera's view.No action. The driver should be extra alert in conditions of this type.
There is dirt between the inside of the windshield and the camera/radar sensor.Have the area of the windshield cleaned by a trained and quali- fied Volvo service technician.
High temperaturesIf the temperature in the passenger compartment is very high, the camera and radar sensor may betemporarily turned off for approx. 15 minutesafter the engine has been started to protect theirelectronic components. When the temperaturehas cooled sufficiently, the camera and radarsensor will restart automatically.Damaged windshield
CAUTION
•Service and maintenance on City Safety may only be carried out by a trained andqualified Volvo service technician.
• If a crack, scratch or stone chip shouldoccur in the section of the windshield infront the camera/radar sensor, contact atrained and qualified Volvo service techni-cian to repair or replace the windshield.Failing to do so may result in reducedCity Safety functionality.
To help prevent limited or reduced functional- ity, please also observe the following:
• Volvo recommends that cracks, scratches or stone chips on the windshield in front of the camera/radar sensor should
not
be repaired; in such cases, the entire windshield should be replaced.
• Before the windshield is replaced, con-tact a Volvo retailer to ensure that thecorrect windshield is ordered and instal-led. If the wrong type of windshield is
used, this may cause City Safety to func- tion improperly or not at all.
• Volvo recommends the use of only Genu-ine Volvo Replacement Windshields.
• When replacing windshield wipers, usethe same type or ones approved by Volvo.
After the windshield has been replaced, the camera/radar sensor will have to be recalibra-ted by a trained and qualified Volvo servicetechnician to help ensure proper function ofall of the vehicle's camera-/radar-based sys-tems.
MaintenanceIn order for camera and radar sensor to function properly, the area of the windshield must be keptfree of dirt, ice, snow, etc. and should be washedregularly with a suitable car washing detergent.
Related information
• City Safety
™ (p. 273)
• Radar sensor limitations (p. 245)
• Driver support systems (p. 240)
DRIVER SUPPORT
* Option/accessory, for more information, see Introduction.247
High temperaturesIf the temperature in the passenger compartment is very high, the camera and radar sensor may betemporarily turned off for approx. 15 minutesafter the engine has been started to protect theirelectronic components. When the temperaturehas cooled sufficiently, the camera and radarsensor will restart automatically.Damaged windshield
CAUTION
•Service and maintenance on City Safety may only be carried out by a trained andqualified Volvo service technician.
• If a crack, scratch or stone chip shouldoccur in the section of the windshield infront the camera/radar sensor, contact atrained and qualified Volvo service techni-cian to repair or replace the windshield.Failing to do so may result in reducedCity Safety functionality.
To help prevent limited or reduced functional- ity, please also observe the following:
• Volvo recommends that cracks, scratches or stone chips on the windshield in front of the camera/radar sensor should
not
be repaired; in such cases, the entire windshield should be replaced.
• Before the windshield is replaced, con-tact a Volvo retailer to ensure that thecorrect windshield is ordered and instal-led. If the wrong type of windshield isused, this may cause City Safety to func-tion improperly or not at all.
• Volvo recommends the use of only Genu-ine Volvo Replacement Windshields.
• When replacing windshield wipers, usethe same type or ones approved by Volvo.
After the windshield has been replaced, the camera/radar sensor will have to be recalibra-ted by a trained and qualified Volvo servicetechnician to help ensure proper function ofall of the vehicle's camera-/radar-based sys-tems.
MaintenanceIn order for camera and radar sensor to function properly, the area of the windshield must be keptfree of dirt, ice, snow, etc. and should be washedregularly with a suitable car washing detergent.
Related information
•
City Safety
™ (p. 273)
• Driver support systems (p. 240)
• Road Sign Assistance (RSI)
* limitations
(p. 291)
• Park Assist Pilot (PAP)
* limitations (p. 305)
• City Safety limitations (p. 278)
• Driving lane assistance (p. 323)
• Adaptive Cruise Control (ACC)
* (p. 252)
DRIVER SUPPORT
* Option/accessory, for more information, see Introduction.
252
Adaptive Cruise Control (ACC) *
ACC is an optional system designed to assist the driver by maintaining a set speed or a settime interval to the vehicle ahead.
The driver sets that desired speed and time inter- val to the vehicle ahead. When the camera andradar sensor detects a slower moving vehicleahead, your vehicle's speed is automaticallyadapted. When there are no longer slower mov-ing vehicles ahead, your vehicle will accelerate toresume the set speed. ACC is designed to follow a vehicle ahead in the same lane and maintain a time interval to thatvehicle set by the driver. If the radar sensor doesnot detect a vehicle ahead, ACC will insteadmaintain the speed set by the driver. ACC is designed to smoothly regulate speed. However, the driver must apply the brakes in sit-uations that require immediate braking. Thisapplies when there are great differences inspeed between vehicles, or if the vehicle aheadbrakes suddenly. Due to limitations in the radarsensor, braking may occur unexpectedly or not atall. Adaptive Cruise Control can follow another vehi- cle from a standstill up to 125 mph (200 km/h).Always observe posted speed limits.
WARNING
• It is advisable to read through all of the related articles pertaining to ACC (seethe list at the end of this article).
• Adaptive Cruise Control cannot cover alldriving situations and traffic, weather androad conditions.
• This system is designed to be a supple-mentary driving aid. It is not, however,intended to replace the driver's attentionand judgement. The driver is responsiblefor maintaining a safe distance and speedand must intervene if Adaptive CruiseControl does not maintain a suitablespeed or suitable distance to the vehicleahead.
• Maintenance of ACC components mayonly be performed by a trained and quali-fied Volvo technician.
OverviewThe distance to the vehicle ahead (in the same lane) is monitored by a radar sensor. Your vehi-cle's speed is regulated by accelerating andbraking. The brakes may emit a sound when theyare being modulated by the adaptive cruise con-trol system. This is normal.
WARNING
•
Adaptive Cruise Control is not a collision avoidance system. The driver is alwaysresponsible for applying the brakes if thesystem does not detect another vehicle.
• Adaptive Cruise Control does not react topeople or animals, or small vehicles suchas bicycles and motorcycles. It also doesnot react to slow moving, parked orapproaching vehicles, or stationaryobjects.
• Do not use Adaptive Cruise Control indemanding driving conditions such as citydriving or other heavy traffic situations, inslippery conditions, when there is a greatdeal of water or slush on the road, duringheavy rain or snow, in poor visibility, onwinding roads or on highway on- or off-ramps.
DRIVER SUPPORT
260
WARNING
•Pilot Assist is designed to be a supple- mentary driving aid and cannot cover alldriving situations, traffic, weather and/orroad conditions.
• The driver should be familiar with all ofthe information in this article regardingPilot Assist, including its limitations.
• Pilot Assist is not intended to replace thedriver's attention and judgement.
• Pilot Assist must only be used wherethere are clearly visible traffic lane sidemarker lines on both sides of the currenttraffic lane. In other circumstances thereis an increased risk of collision with sur-rounding obstacles that are not detectedby the system.
• The driver is always responsible for steer-ing the vehicle and maintaining a suitablespeed and distance to the vehicle aheadand must intervene if necessary, even ifPilot Assist is being used.
Pilot Assist is designed to regulate speed smoothly but in situations calling for fast braking,the driver must apply the brakes. This applies tosituations where there are considerable differen-ces in speed or if the vehicle ahead brakes sud-denly. Due to the limitations of the camera andradar sensor, the system may apply the brakes inyour vehicle suddenly or not at all. The default speed for Pilot Assist is preset toapprox. 30 mph (50 km/h) and cannot bechanged. If the vehicle ahead increases speed toover 30 mph (50 km/h) and pulls away from yourvehicle, Pilot Assist will go into standby mode.
NOTE
•
Pilot Assist maintenance should only be carried out by a trained and qualifiedVolvo service technician.
• Pilot Assist regulates your vehicle'sspeed using the accelerator pedal andthe brakes. Please be aware that theremay be a faint sound from the brakeswhen the system is using them.
WARNING
•Pilot Assist does not react to people or animals, or small vehicles such as bicy-cles and motorcycles. It also does notreact to low trailers, slow moving, parkedor approaching vehicles, or stationaryobjects.
• Do not use Pilot Assist in demandingdriving conditions such as city driving orother heavy traffic situations, in slipperyconditions, when there is a great deal ofwater or slush on the road, during heavyrain or snow, in poor visibility, on windingroads or on highway on- or off-ramps.
Pilot Assist overview
Controls
Function buttons and symbols
[]: Press to activate Pilot Assist or put it
in standby mode
Arrow key [ < ]: change from Pilot Assist to
Adaptive Cruise Control (symbol (6) will also change)
Reduce the distance (time interval) to the vehicle ahead
Arrow key [ > ]: change from Adaptive Cruise
Control to Pilot Assist (symbol (6) will also change)
Increase the distance (time interval) to the vehicle ahead
Function symbols