
MAINTENANCE AND SERVICING
491
Remote updates With the vehicle connected to the Internet, updates for a number of the vehicle's systemscan be downloaded from the center display.
The Remote updates app is
started from the center dis- play's App view and makes itpossible to:
• search for and update system software
• update the Sensus Navigation maps
• download, update and uninstall apps
Related information
•Downloading, updating and uninstalling apps (p. 404)
• System updates (p. 490)
• Map updates with MapCare (p. 456)
Vehicle status
The vehicle's general status can be displayed in the center display along with the possibility to book service 1
The Car status app is started
in the center display's App view and has three tabs:
•Messages: stored messages
•
Status: tire pressure and engine oil level
•
Appointments: booking service or repairs 1
Related information
•
Using the center display (p. 46)
• Booking service and repairs (p. 491)
• Checking inflation pressure (p. 482)
• Checking and refilling engine oil (p. 521)
Booking service and repairs Connected Service Booking (CSB) makes it possible to use the vehicle's Internet connectionto set up a time for service, maintenance and/orrepairs.
The information is handled through the Car
status app, which can be opened from the cen-
ter display's App view. Information about your vehicle is sent to your retailer, who will contact you to make a workshopappointment. The system will also send areminder as the appointment approaches and theSensus Navigation system will provide directionsto the workshop if necessary. This feature makes it convenient to book a work- shop appointment directly from your vehicle.Vehicle-related information is sent to yourretailer, who prepares your visit to the workshop.The retailer will send you an email with a link tothe Volvo On-Line Service Scheduler where youcan book a workshop appointment at a conven-ient time. Information about your retailer is alsoavailable in the vehicle so that you can contactthe retailer/workshop at any time.
1 Certain markets only.

MAINTENANCE AND SERVICING
492
Before the service can be used
Volvo ID
•The owner (primary driver) must create or have a Volvo ID (see the article "Volvo ID").
• Register your Volvo ID in the vehicle asexplained in the article "Volvo ID". If you havealready registered a Volvo ID, use the sameemail address that you used to create theVolvo ID.
Changing a
Volvo ID email addressIf you would like to register a different email address, open the Volvo ID app and tap Change
Volvo ID. Follow the instructions provided. See
also the article "Volvo ID" for additional informa- tion.
Selecting a Volvo retailerBy default, the retailer where you purchased your vehicle will be your preferred retailer/Volvoauthorized workshop who will perform serviceand repairs on your vehicle. To change the pre-ferred retailer, go to Dealer Locator atvolvocars.com and select a retailer, click "ServiceScheduler" and book an appointment at the newpreferred retailer.
Prerequisites for booking service from the
vehicle
In order to book an appointment from the vehicle, it must be connected to the Internet (see the arti-cle "Internet connected vehicle").
Using the serviceWhen it is time for service or in certain cases ifrepairs are necessary, a message will appear inthe instrument panel and in the center display.This message is triggered by: • the amount of time that has elapsed since the last service
• the number of hours the engine has runsince the last service
• mileage since the last service.
• Specific warnings or fault codes in the vehi-cle
Booking service or repairsSubmit a booking request whenever you need a workshop appointment or when a messageregarding the need for service or repairs hasbeen displayed in the instrument panel and in thecenter display.
Sending an appointment request
1.
Open the Car status app in the center dis-
play's App view.
2. Tap
Appointments. 3.
Under
Appointments, tap Request
appointment.
4. Check that your
Volvo ID is correct.
5. Check that the correct retailer is listed. If you prefer, simply tap the button to initiate a call to the retailer.
6. Tap
Send appointment request. Your
request and vehicle data will be sent to your retailer through the vehicle's Internet con-nection.
> Volvo will send a booking invitation to your email address.
7. Open the email and click the link to the Volvo On-Line Service Scheduler for your retailer and book a workshop appointment at a con-venient time with your preferred service advi-sor. Add any additional preferences and freetext to your booking. At this point in thebooking procedure, you can also change yourpreferred retailer by selecting the second linkin the email, which leads you to the VolvoRetailer Locator where you can selectanother retailer. Click the "Service Appoint-ment" link to start your booking.
8. When you have submitted your workshop booking in the Volvo On-Line Service Sched-uler, your appointment will be confirmedonline in an email and by a message in thecenter display after a short delay.

MAINTENANCE AND SERVICING
493
9. One day prior to your appointment, you will
receive a reminder via email and a message will appear on the center display.
10. On the day of your appointment, a reminder will appear again on the center display.
Viewing your appointments on the center display
When the vehicle has received information about an appointment, a message will appear on thecenter display.
–Tap the message to see the appointment details.
Sending vehicle-related informationInformation about the vehicle can be sent at any time using its Internet connection. Using this function does not sent a workshop
appointment request to your retailer ; only
vehicle data will be transmitted to Volvo. This vehicle data can be accessed by any retailer ifyou call the retailer and provide your VehicleIdentification Number (VIN).
1. Open the Car status app in the center dis-
play's App view. 2.
Tap
Appointments.
3. Under
Appointments, tap Send vehicle
data.
> A message confirming that vehicle infor- mation has been sent via the Internet connection will appear on the center dis-play. Transmission of the vehicle informa-tion can be cancelled at any time by tap-ping the X in the activity indicator.
Viewing workshop information
1. Open the Car status app in the center dis-
play's App view.
2. Tap
Appointments.
3. Under
Appointments, tap Retailer
information.
> A window with retailer information will appear.
4. If you prefer, call the retailer, or select an address or GPS coordinates to activate the navigation system.
Booking and vehicle informationWhen you make an appointment or send vehicleinformation from you vehicle, this information will be sent using the Internet connection. Informa-tion about the vehicle includes:
• service requirements
• time since service was last performed
• function status
• fluid levels
• mileage (odometer reading)
• VIN (Vehicle Identification Number)
• The vehicle's software version
• Diagnostic information
Related information
•Internet connected vehicle (p. 401)
• Volvo ID (p. 27)

MAINTENANCE AND SERVICING
494
Wi-Fi connection to a workshop The time a vehicle is in a workshop for service or repairs can be reduced by transmitting trouble-shooting information as soon as the car reachesthe workshop. This is done most conveniently by selecting
Automatically connect when I arrive in the
center display's Settings menu.
Each time the vehicle slows down to a sufficiently low speed, it begins searching for a Wi-Fi net-work. If an authorized Volvo network (at a retaileror workshop) is found, a message will be dis-played or a pop-up window will open in the cen-ter display (this applies to manual connections,see the section "Manually connecting to a work-shop" below).
Automatically connecting to a workshop
Without driver confirmationThis is the most convenient way to transmit trou- ble-shooting data. The driver does not need toconfirm that the vehicle will establish a connec-tion. If the vehicle stops at a workshop and the engine is switched off using the start knob, a messagewill appear above the status bar in the center dis-play. The vehicle will be automatically connectedwhen the driver's door is opened if the driver does not tap the
Cancel button in the message.
To help prevent the driver from being disturbed by unwanted requests to connect (e.g., if the vehicle is often parked near a workshop with anauthorized Volvo network), the vehicle will switchto manual connection if the driver cancels a con-nection request twice within 5 days.
With driver confirmationWith this alternative, the driver must confirm a connection. If the vehicle stops at a workshop and the engine is switched off using the start knob, a pop-upwindow will open in the center display. The vehi-cle will be automatically connected when the driv- er's door is opened if the driver taps
Connect in
the pop-up window. If the driver does nothing or taps the pop-up window's
Abort button, no
attempt will be made to establish a connection.
NOTE
To help prevent the driver from being distur- bed by unwanted requests to connect (e.g., ifthe vehicle is often parked near a workshopwith an authorized Volvo network), the vehiclewill switch to manual connection if the drivercancels a connection request twice within5 days.
Manually connecting to a workshopManual connections are handled by the service technician.
Changing the way a connection is madeThe type of connection (manual or automatic)can be changed in the center display's Settingsmenu.
1. Pull down the center display's Top view and
tap
Settings.
2. Tap
CommunicationVolvo Service
Networks.
3. Select
Automatically connect when I
arrive, Ask before connecting or Never
connect and never ask (manual connec-
tions).
Related information
• Internet connected vehicle (p. 401)
• Settings view (p. 106)

MAINTENANCE AND SERVICING
* Option/accessory, for more information, see Introduction.
506
FunctionA
Steering wheel module5
Module for start knob and parking brake5
Heated steering wheel * module15
––
––
––
––
Climate system control module10
––
On-board diagnostics (OBDII)5
Center display5
Climate system blower module (front)40
––
Instrument lighting; Courtesy light- ing; Rearview mirror auto-dim func-tion; Rain and light sensor; Rear tunnel console keypad *; Power
front seats *7.5
FunctionA
Control module for driver support functions5
Panorama roof and sun shade *20
Head-up display*5
Courtesy lighting5
––
Ceiling console display (seat belt reminder, front passenger side air-bag indicator)5
––
Humidity sensor5
Rear passenger-side door module20
Fuses in the cargo compartment10
Internet connection control module; Volvo On Call control module5
Rear driver-side door module20
Infotainment control module (amplifier)40
Climate system blower module (rear)40
FunctionA
Multi-band antenna module5
––
––
Tailgate window wiper15
Fuel pump control module15
––
––
Driver side seat heating *15
Passenger side seat heating *15
Coolant pump10
––
Front driver-side door module20
Active chassis*20
––
Sensus control module10
––
––

559
Head restraints, rear seat 167
Head-up display 117
Heated front seats 191
Heated oxygen sensors 349
Heated steering wheel 189
High beam bulb, replacing 513
High beams 140
active 141
Hill Descent Control 334
Hill Start Assist (HSA) 335
Hoisting the vehicle 516 HomeLink ®
Wireless Control System 94, 95
Home safe lighting 146
Hood, opening/closing 518
Horn, Keypad, Paddles, Signal 157
I
ID, Volvo 27
Ignition modes 355
Immobilizer (start inhibitor) 221
Indicator lights 134
Infant seats 67
Inflatable Curtain 87
Inflation pressure 473
Inflation pressure table 545
Information lights 134
Infotainment 412
Infotainment (Infotainment system) 376
Infotainment system 380, 381, 382 CD player 394
cell phone 387
general sound settings 376
Gracenote 399
introduction 376
media player 393, 395
media player sound settings 398
media search 397
radio 377
searching for radio stations 378
sound settings 376, 398
type approval 408
video 399
voice control 120
Inspection readiness 488
Instrument lighting 139
Instrument overview 98
Intellisafe 16
Interior Air Quality System 178
Interior lighting 146Internet connection 401 applications (apps) 403
bluetooth settings 404
booking service 491
establishing a connection 402
troubleshooting 405
ISOFIX/LATCH anchors 72 Itinerary Guidance points 444
J
Jack 476
location of 476, 478
Jump starting 345, 350
K
Key remote 110, 224
Key blade 227, 237
Keys 226