2015 VOLVO XC90 internet

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
414
Volvo On Call (VOC) *
VOC is an integrated, subscription-based sys-
tem that provides emergency, roadside assis- tance and security services.
VOC is connected to the vehicle's airbag and alarm systems. The vehicle has an integratedGlobal System for Mobile Communications(GSM) module that handles communicationbetween the vehicle and the VOC customer serv-ice center.
AvailabilityVOC uses the Global Navigation Satellite System(GNSS) to locate the vehicle and its integratedGSM module to enable communication with theVOC customer service center and the VOCmobile app. From the time that the remote key has been removed from the vehicle, VOC's functionsremain available for 5 full days and subsequentlyonce an hour for the following 17 days. Afterthree weeks have elapsed, the system will remainswitched off until the engine is started.
WARNING
The system can only function in areas where there is adequate cellular network coverage. Just as in the case of cell phones, atmos- pheric disturbances or areas with relativelyfew GSM transmitters can make it impossiblefor VOC to make a connection, for example, inrural areas.
SubscriptionsA free, limited-time trial subscription is initiated when the vehicle is purchased and VOC is acti-vated. The subscription can be extended by con-tacting your Volvo retailer.
Information on the InternetFor additional information about Volvo On Call, goto: United States http://www.volvocars.com/us/support Canada English: http://support.volvocars.com/en-CA French: http://support.volvocars.com/fr-CA
Related information
• Volvo On Call convenience services (p. 416)
• Volvo On Call safety services (p. 424)
• Volvo On Call security services (p. 425)
• Using Volvo On Call (p. 414)
• Volvo ID (p. 27)
Using Volvo On Call
Volvo On Call (VOC) is controlled using the but- tons in the ceiling console and the center dis-play.
In the event of an accident in which the seat belt pretensioners, airbags or the inflatable curtainshave been triggered, a signal is transmitted auto-
matically to the VOC customer service center,who send the appropriate type of assistance(ambulance, police, etc.) to the site. When a service is active, a symbol will appear on the center display.
VOC buttons in the ceiling console and center display .
The SOS button: emergency situationsPress and hold the SOS button for approx.
2 seconds to activate the manual alarm function.

NAVIGATION*
* Option/accessory, for more information, see Introduction.
439
Favorites
This is a list of locations that have been set as favorites from the Library. Scroll through the list
and select. A deleted location in
Favorites always remains in
the Library but the "star" will not be highlighted.
To return it to the list of Favorites, go to theLibrary and tap the location's star again.
Use
Set home address to program a destina-
tion that is used often. A destination set as
Home will also be also available in the instru-
ment panel and can be displayed using the right- side steering wheel keypad (see also the article"Navigation system displays and controls"). Use
Edit list to edit destinations in the list.
Library
This is a list of saved destinations and itineraries. The most recently saved one will be at the top ofthe list. Scroll through the list and select. Tap the destination's "star" to select/deselect it as a favorite. A selected destination will also be shown under the heading
Favorites.
A destination deleted from the
Library will also
be deleted from Favorites.
The library can be sorted by:
•
Added
•Name
•Distance
•Received: this is a filter
With
Received, destinations sent to the vehicle
using the Send to Car function can be filtered. New, unread destinations have a BLUE marker that disappears when they have been read. Seethe article "Saving a destination with send-to-car" for additional information. Use
Edit list to edit the respective destinations
with respect to Name, Location, Internet address and Phone number (max. 3 phone numbers perdestination).
Related information
• Saving a destination with Send to Car (p. 441)
• Navigation displays and controls (p. 433)
• Entering a destination (p. 435)

NAVIGATION*
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Enter the vehicle's VIN number or Volvo ID and select Send
1. Go to the Internet site here.com: a map serv-
ice will open.
2. Right-click the desired location.
3. Select Send this location to car.
4. Enter the vehicle's VIN number or Volvo ID.
5. Select Send: the location will be sent to the vehicle's library (list of destinations), where it will be indicated by a blue marker.
The driver will then be alerted to this by a symbol that illuminates in the center display indicatingthat a destination/location has been sent to thevehicle. Tap the symbol and a card will openshowing information and possible alternatives. Please note that the procedure shown here is just an example from one of many map serviceproviders. See the Volvo Cars support site (support.volvocars.com) for more informationabout the Send to Car function.
Related information
•
Volvo On Call (VOC)
* (p. 414)
• Internet connected vehicle (p. 401)
• Setting a destination using Recent/Favor- ites/Library (p. 438)
• Entering a destination (p. 435)
Viewing the itinerary and alternate routes
During guidance, it is possible to view the itiner- ary or see if alternate routes are available.
Viewing the itineraryTo view/display the itinerary:
Tap Position: or Destination: to display the cur-
rent itinerary.

NAVIGATION*
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System settings
This article describes settings for the navigation system software and map versions.
Path:
SettingsNavigationSystem
Software version
•Base Map Version_ e.g., 00.20.00.18
See also the article "Updating map data with MapCare".
Map version
•Map Information: information about maps,
updates and your favorite regions.
Related information
• Sensus Navigation settings (p. 449)
• Map updates with MapCare (p. 456)
Map updates with MapCare
Volvo Sensus Navigation remote updates can be done directly to the vehicle through a cell phoneInternet connection or from a computer with aUSB flash drive.
General update informationThe system's maps are divided into a number of fixed regions. When updates are done, it is notnecessary to update all of the regions at thesame time but instead can be done for a specificregion or several regions. One or several regions can be updated from the vehicle's Internet connection. However, for majorupdates, a computer and a USB flash drive arerecommended. If an itinerary covers several regions, they should all have the same version number to enable thesystem to calculate the best route to the destina-tion(s).
Updating the map structureChanging the map structure may sometimes benecessary, e.g., if a region is added or if a largeregion is divided into smaller ones. If this is thecase, normal updates may not be possible and amessage will be displayed explaining what hashappened. In this situation, the entire map must be reinstal- led from a USB flash drive. For additional infor-mation, contact a Volvo retailer.
Updating navigation system softwareIn addition to the maps, the system's software isbeing steadily developed and has to be updatedoccasionally. This may mean that newly downloa-ded map information may not be supported bythe navigation system's software. If this happens,a message will be displayed indicating that thesoftware needs to be updated. This can be doneby a Volvo retailer or from a USB flash drive. See the section "Software version" in the article "System settings."
Updates from the vehicle's Internet
connection or from a USB flash drive
For detailed information, see the articles "Remotemap updates" and "Map updates from the com-puter with a USB flash drive."
FAQs
QuestionAnswer
Can the map database bechanged,e.g., fromEurope toNorth Amer-ica?
Yes, with certain exceptions. Contact a Volvo retailer for up-to-date information.
How long do map updatestake?This depends on the size of the file(s) and the speed of theInternet connection.

NAVIGATION*
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QuestionAnswer
How big is an update?This varies from market to market. Consult a Volvoretailer.
Updating has not worked.What shouldI do?Try the Volvo Cars support site (support.volvocars.com) orcontact a Volvo retailer.
Related information
•Remote map updates (p. 457)
• Map updates from a computer with a USB flash drive (p. 458)
• Sensus Navigation troubleshooting (p. 462)
• Copyright (p. 462)
• Navigation license agreements (p. 460)
• System updates (p. 490)
• Internet connected vehicle (p. 401)
• Connecting to the Internet (p. 402)
• System settings (p. 456)
Remote map updates
Some preparation is necessary before a remote update can be made through the vehicle's cellphone Internet connection.
Preparations
Remote update procedure
Internet connectionThe vehicle has to be connected to the Internet using Bluetooth, Wi-Fi, through a cable con-nected to the USB socket or using the vehicle'sintegrated modem. A symbol showing the con-nection's status can be seen in the center dis-play's status bar. See also the articles "Internet connected vehicle" and "Connecting to the Internet."
Downloading maps from the Internet1. From the center display's Home view, swipe from right to left to access App view.
2. Select the
Remote update service app
and follow the instructions provided.
For additional information, see the Volvo Cars support site (support.volvocars.com) or contact aVolvo retailer.
Related information
• Map updates with MapCare (p. 456)
• Internet connected vehicle (p. 401)
• Connecting to the Internet (p. 402)

NAVIGATION*
* Option/accessory, for more information, see Introduction.
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Map updates from a computer with a USB flash drive
Some preparation is necessary before a USB map update can be carried out.
Preparations
Computer/USB update procedure
USB flash driveFor use in updates, a USB flash drive has to meet the following requirements:
ParameterRequirement
USB standard (1.0/2.0/3.0):At least 2.0
File system (Ext2/NTFS/FAT32):FAT32
Capacity (8/16/32/64GB):
The file size varies from market to market. See thefile size under "Detailedinformation" for your marketat the Volvo Cars supportsite (support.volvocars.com).
Current map version
Generic example of map regions. Tap the down-arrow for additional information
Generic example of a region. Tap Set as home region to set it as a home region
Begin by determining the map version before beginning a download. To do so:
1. From the center display's Home view, swipe from right to left to access App view.
2. Select the
Remote update service app.
3. Mark a region and tap the down-arrow for information about the current map version or tap
Install to see if there is a newer version.
Downloading maps from the Internet to a USB flash drive
From a computer with an Internet connection, connect to the Volvo Cars support site

NAVIGATION*
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(support.volvocars.com) and follow the instruc- tions on the screen.
1. Tap "Detailed information" for the region to
be updated.
2. Information about the latest maps for the region will be displayed. Verify that it is newer than the version in the vehicle.
3. Connect a USB flash drive to the computer and download the update to the USB drive.
The amount of time for the download variesaccording to the size of the file and the speed ofthe Internet connection.
Transferring the updated maps from the USB drive to the vehicle
General informationThis transfer may take between 30–60 minutes depending on the file size. This must be donewith the navigation and infotainment systemsactivated. If the engine is not running, it may be necessary to connect a battery charger to avoid dischargingthe battery. An update can also be done whiledriving. During a complete map download, certain info- tainment system functions may not be availableor have limited functionality:
• Navigation
• Voice commands •
Information/media stored on the vehicle's hard drive
Updating1. Activate the navigation system (see the pre-
vious section "Current map version").
2. Connect the USB drive to the vehicle's USB socket in the tunnel console.
3. The navigation system will automatically detect any available updates. The update's progress will be displayed on the screen as%. The driver must tap
Confirm to start the
update or Cancel to interrupt it.
4. Tap
Confirm. The update will begin and pro-
gress information will be shown on the cen- ter display.
5. The center display will indicate when the update has been completed. Remove theUSB drive from the socket.
6. Verify that the correct map information has been transferred by repeating the procedurein "Current map version."
Interruptions
What happens if...Answer
...the infotainment system is turned offwhile an update is inprogress?The process will pause and will continue auto-matically when thesystem is reactivated.
...the USB flash drive is removed from theUSB socket while anupdate is in pro-gress?The process will pause and will continue auto-matically when theUSB drive is recon-nected to the USBsocket.
If an update is interrupted, an explanatory text will always appear on the center display. For additional information, see the Volvo Cars support site (support.volvocars.com) or contact aVolvo retailer.
Related information
• Map updates with MapCare (p. 456)

MAINTENANCE AND SERVICING
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System updatesUpdates are available for infotainment-related services and Internet connections. If system soft-ware updates are available, they can be to bedownloaded all at once or separately.
System (software) updates are handled through the Remote
update service app in the
center display's App view. Tap once to start a download app inHome view's lower sub-view. Ifno search for updates has
been performed since the last time the infotain-ment system was started, a search will be initi-ated. No search will begin if a software download is underway. An icon in the
System updates button indicates
the number of updates that are currently availa- ble. Tap the button to display a list of updatesthat can be installed in the vehicle. For additional information and answers to com- monly asked questions pertaining to the functionand downloading system updates, go to sup-port.volvocars.com. Background searches for software updates is activated by default when the vehicle isdelivered from the factory.
NOTE
Downloading data may affect other system features that share the Internet connection. Adownload can be cancelled at any time or theother features can be temporarily turned offwhile the software download is underway.
NOTE
An update may be interrupted when the igni- tion is switched off. However, an update does not have to be completed when the ignition is switched off; itwill resume automatically when the ignition isswitched on again.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all by theSystem updates button.
Updating individual programs
–Select Install to choose the software to be
downloaded.
Cancelling a download
–Tap the activity indicator that replaced theInstall button on the screen when the down-
load began. Keep in mind that a download can be cancelled but an installation that has already begun cannotbe interrupted.
Allowing background searches or
software updates
This function can be deactivated from the centerdisplay:
1. Go to the Settings in the center display's Top view and select
Remote Update Service.
2. Tap
SystemRemote Update Service.
3. Tap to deselect
Auto Software Update.
If an update is available,
New software updates
available will appear in the center display's sta-
tus bar. Tap the message to start a download app in Home view's lower sub-view. As soon as the download app has started, an icon in the
System
updates button will indicate the number of
downloads available.
Related information
• Center display overview (p. 29)
• Navigating in the center display's views (p. 39)