2015 VOLVO XC90 lock

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
420
Personal information Personal information is gathered for use with the Volvo On Call (VOC) service.
Volvo's sales companies are responsible for pro- cessing and storing VOC-related information.This information is treated according to legisla-tion and regulations pertaining to data of thistype.
CountrySales company
United StatesVolvo Cars of North America, LLC
CanadaVolvo Cars of Canada
Why information is gatheredPersonal information is used by Volvo and its partners to provide and develop the VOC service.
Types of personal information gatheredThe primary types of personal information gath-ered for VOC-related purposes are:
• Personal information that the customer pro- vides in connection with the activation of theVOC service and during other contact withVolvo, including name, address, telephonenumber, type of service and the duration ofthe service.
• When information about a specific VOC-rela-ted event is automatically transmitted fromthe vehicle. A message of this type contains:the vehicle identification number (VIN), time when the service is used, type of service, ifairbags have been triggered, if the seat belttensioners have been triggered, current fuellevel, current temperature inside and outsidethe vehicle, whether the doors are lockedand windows are closed and the vehicle'slast six locations, including speed and direc-tion.
• Other information associated with theowner/driver, such as telephone calls withpeople in the vehicle, the customer servicecenter that provided the service and notesmade by the customer service operator.
Access to my personal informationVolvo uses sub-contractors to provide the service. These sub-contractors work on behalf of Volvoand may only process personal information to theextent necessary to provide service. All sub-con-tractors are bound by agreements requiring themto observe strict confidentiality and to treat per-sonal details in accordance with applicable legis-lation.
Deleting personal informationThe personal details required to provide the VOCservice are stored during the subscription periodand thereafter for as long as necessary in orderfor Volvo to fulfil its obligations according to leg-islation and other regulations. Information gener-ated during events covered by the VOC service isdeleted three months after an event has occur-red.
Corrections and register extractsPrivate persons have the right to request correc-tions of incorrect information and to obtain anextract showing the personal information that hasbeen processed. Requests for extracts from theregister must be submitted in writing and signedby the applicant and include name, address andcustomer number. The request should be postedto: Volvo Cars of North America, LLC Customer Care Center 1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 07647Phone: 1-800-458-1552 Volvo Cars of Canada National Customer Service 9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B9Phone: 1-800-663-8255
Consent to gather VOC-related personal
information
By activating a VOC subscription in accordance with the instructions in this document, the useragrees to the collection of VOC-related personalinformation.

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
425
Roadside assistanceRequest help for e.g., flat tires, a discharged bat- tery, if you have run out of fuel, etc.
Emergency numberWhen an emergency call has been initiated, VOCattempts to contact the customer service center.If this is not possible, the call will be transferredto the emergency 911 number instead.
Related information
•Volvo On Call (VOC)
* (p. 414)
• Volvo On Call manual safety service (p. 424)
• Volvo On Call roadside assistance (p. 425)
• Using Volvo On Call (p. 414)
Volvo On Call roadside assistance
Use VOC to summon help in the event of a flat tire, an empty fuel tank, etc.
1. Press the ON CALL button for at least
2 seconds.
2. The VOC customer service center attempts to establish voice contact with the driver to determine the need for assistance.
Related information
•Volvo On Call (VOC)
* (p. 414)
• Volvo On Call safety services (p. 424)
• Volvo On Call manual safety service (p. 424)
• Using Volvo On Call (p. 414)
Volvo On Call security services The Volvo On Call (VOC) security services are intended to provide assistance, for instance, ifyou are locked out of your vehicle, if it has beenstolen, etc.
Volvo On Call's security services are primarily intended to help minimize the risk of the vehiclebeing stolen. If the vehicle's normal electrical system is not functioning properly, VOC's reserve battery pro-vides the system with current.
Theft notificationA signal will be sent automatically to the VolvoOn Call customer service center in the event of abreak-in or theft (if the vehicle's alarm has beentriggered). This service will be interrupted if the alarm is turned off using one of the vehicle's remote keys.
Remote door unlockIf the vehicle's remote key has been lost orlocked in the car, the doors can be unlockedremotely within the following 5 days with assis-tance from the VOC customer service centerafter the owner's identity has been verified byhis/her pin code.
Remote vehicle immobilizerIf the vehicle has been stolen, the owner or policecan contact the VOC customer service center to

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
426 have the vehicle's remote keys immobilized (deactivated).
NOTE
This applies even if the vehicle has been unlocked and started with one of its remotekeys.
After contacting the owner/police, the VOC cus- tomer service center then deactivates the remotekeys. Once the engine has been switched off, itcan only be restarted if the owner/police hasgiven the VOC customer service center authori-zation to reactivate the remote keys. Once thisauthorization has been verified (using your PINcode), the VOC customer service center will reac-tivate the remote keys.
Related information
•
Volvo On Call (VOC)
* (p. 414)
• Unlocking the vehicle from the customer service center (p. 426)
• Service center phone number (p. 419)
• Volvo On Call PIN code (p. 418)
Unlocking the vehicle from the customer service center
The doors can be unlocked remotely with assis-
tance from the VOC customer service center.
1. Contact the VOC customer service center at 855-399-4691 (this number applies in both the United States and Canada).
2. After confirming that the caller is the vehi- cle's owner or other authorized person (usingyour PIN code), the VOC customer servicecenter sends a signal to the vehicle to unlockit.
3. The tailgate has to be opened to unlock the other doors. Press lightly on the rubberizedpressure plate under the outer tailgate han-dle.
NOTE
If the tailgate is not opened within the time period set by the VOC customer service cen-ter, it will relock.
NOTE
If the vehicle is parked in a garage or other covered area, remote unlocking may not bepossible due to poor signal reception.
Related information
• Volvo On Call security services (p. 425)
• Volvo On Call (VOC)
* (p. 414)
• Locking/unlocking the tailgate (p. 233)

NAVIGATION*
* Option/accessory, for more information, see Introduction.
432
Getting started with Sensus Navigation The vehicle's electrical system (including the navigation system) is activated automaticallywhen the driver's door is opened.
Navigation On/Off
OnIf the navigation system does not show a map on the center display, tap Navigation on the upper
line on the screen to display a map showing the area around the vehicle and the vehicle's currentlocation (a blue triangle) on the map.
WARNING
Observe the following.
• Direct all your attention to the road and make sure that all your concentration ison driving.
• Follow applicable traffic legislation anddrive with good judgment.
• Due to weather conditions or time of yearaffecting the road conditions, some rec-ommendations may be less reliable.
OffThe navigation system cannot be switched off while the vehicle is unlocked and is instead activein the background.
NOTE
The system can be used even when the engine is not running but will be switched offautomatically if the battery charge level is low.
Related information
• Navigation displays and controls (p. 433)
• Quick guidance to a destination (p. 432)
• Center display overview (p. 29)
• Using the center display (p. 46)
Quick guidance to a destination The following table provides quick information about setting a destination and starting naviga-tion.
Selecting a destination on the map
StepCenter dis- play/menuAction
1If a map is not shownon the cen-ter display.Press the Home button under the display toopen the display's Homeview.
2Home view is displayed.Tap Navigation in the
center display's upper menu bar.
3A map is displayed.
If this button is dis- played, tap it to maxi-mize the map.
4The map is displayed.Scroll to the desired location on the map andpress and hold thatposition on the screento set it as a destination.

NAVIGATION*
* Option/accessory, for more information, see Introduction.
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The types of roads that you have chosen to avoid will not be used if there are viable alternatives.
After being transported, the vehicle's location on the map is not correct
If the vehicle has been transported (e.g., on a ferry or train) where GPS signals have beenblocked, it may take up to 5 minutes before itslocation will be shown correctly.
The car symbol moves erratically after
new tires have been installed
In addition to GPS signals, the navigation systemalso uses the speedometer and a gyroscopicsensor to calculate the vehicle's current locationand speed. If e.g., a spare tire or snow tires havebeen installed, the system has to "learn" the newtire dimensions. To do so, drive for a short periodon a road with unobstructed GPS reception.
The map does not correspond to actual road conditions
Due to road changes/additions/rerouting/newtraffic regulations, the map database may not beup-to-date. The database is continuously beingupdated. Consult your Volvo retailer.
The car symbol jumps forward or spinsBefore you begin to drive, the system may needseveral seconds to determine the vehicle's loca-tion. Switch off the navigation system and the ignition.Restart but remain at a standstill for a minute orso before driving.
The map information is not up-to-dateSee the next heading.
How can I check which map version I
have?
1. From the center display's Home view, swipe from right to left to display App view.
2. Select the
Remote update service app.
This contains information about the current map version. See also "Updating map data with Map-Care" for additional information or contact yourVolvo retailer.
Related information
• Getting started with Sensus Navigation (p. 432)
• Map updates with MapCare (p. 456)

WHEELS AND TIRES
473
Snow tires and chains
The use of snow chains and/or winter tires can help improve traction in winter driving conditions.
Snow chains can be used on your Volvo with the following restrictions:
• Snow chains should be installed on front wheels only. Use only Volvo approved snowchains.
• If accessory, aftermarket or "custom" tiresand wheels are installed and are of a size dif-ferent than the original tires and wheels,chains in some cases CANNOT be used.Sufficient clearances between chains andbrakes, suspension and body componentsmust be maintained.
• Some strap-on type chains will interfere withbrake components and therefore CANNOTbe used.
• All Wheel Drive models
: Snow chains
should only be installed on the front wheels.
• Certain size tires may not allow the assemblyof snow chains/traction devices.
Consult your Volvo retailer for additional snow chain information.
CAUTION
• Snow chains should not be used on wheels larger than 19".
• Always follow the chain manufacturer'sinstallation instructions carefully. Installchains as tightly as possible andretighten periodically.
• Check local regulations regarding the useof snow chains before installing.
• Use single-sided snow chains only.
• Never exceed the chain manufacturer'sspecified maximum speed limit. (Underno circumstances should you exceed31 mph (50 km/h).
• Avoid bumps, holes or sharp turns whendriving with snow chains.
• The handling of the vehicle can beadversely affected when driving withchains. Avoid fast or sharp turns as wellas locked wheel braking.
Checking tire inflation pressure
Correct tire inflation pressure helps improve driv- ing stability, save fuel and increase the servicelife of the tires.
WARNING
• Under-inflation is the most common cause of tire failure and may result insevere tire cracking, tread separation, or"blow-out," with unexpected loss of vehi-cle control and increased risk of injury.
• Under-inflated tires reduce the load car-rying capacity of your vehicle.
Cold tiresInflation pressure should be checked when the tires are cold. The tires are considered to be cold when they have the same temperature as the sur-rounding (ambient) air. This temperature is normally reached after the vehicle has been parked for at least 3 hours. After driving a distance of approximately 1 mile (1.6 km), the tires are considered to be hot. If youhave to drive farther than this distance to pumpyour tire(s), check and record the tire pressurefirst and add the appropriate air pressure whenyou get to the pump. When weather temperature changes occur, tire inflation pressures also change. A 10-degree

WHEELS AND TIRES
* Option/accessory, for more information, see Introduction.475
NOTE
•If you overfill the tire, release air by push- ing on the metal stem in the center of thevalve. Then recheck the pressure withyour tire gauge.
• Some spare tires require higher inflationpressure than the other tires. Consult thetire inflation pressure table or the inflationpressure placard.
Changing tires
When changing wheels to another dimension, always follow Volvo's instructions.
When changing to tires of another
dimension
If you mount tires with a dimension other thanthe factory-installed tires, contact an authorizedVolvo retailer to update the vehicle's software.This may also be necessary when changing fromsummer to winter tires, or vice versa.
Related information
• Snow tires and chains (p. 473)
• Spare tire (p. 476)
• Installing a wheel (p. 479)
• Removing a wheel (p. 478)
Tools in the cargo compartment
Tools for e.g., changing wheels, etc. are located under the cargo compartment floor.
The foam block under the cargo compartment floor contains the towing eyelet, the tool for removing plastic wheel bolt covers, the jack * and
the lug wrench *. There is also a storage space for
the tool used to remove locking wheel bolts.

WHEELS AND TIRES
* Option/accessory, for more information, see Introduction.
476
Jack
The jack is used to raise the vehicle, for example when mounting winter wheels, etc.
WARNING
• The jack must correctly engage the jack attachment.
• Be sure the jack is on a firm, level, non-slippery surface.
• Never allow any part of your body to beextended under a vehicle supported by ajack.
• Use the jack intended for the vehiclewhen changing a tire. For any other job,use stands to support the vehicle.
• Apply the parking brake and put the gear selector in the Park (
P) position.
• Block the wheels standing on the ground, use rigid wooden blocks or large stones.
• The jack should be kept well-greased andclean, and should not be damaged.
• No objects should be placed between thebase of jack and the ground, or betweenthe jack and the attachment bar on thevehicle.
CAUTION
•
When not in use, the jack
* should be kept
in its storage compartment under the cargo compartment floor.
• The jack provided with your vehicle isintended to be used only in temporary sit-uations such as changing wheels in theevent of a flat tire. Only the jack thatcame with your particular model shouldbe used to lift the vehicle. If the vehicleneeds to be lifted more frequently or for aprolonged period, using a garage jack orhoist is recommended. Always follow thisdevice