VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
414
Volvo On Call (VOC) *
VOC is an integrated, subscription-based sys-
tem that provides emergency, roadside assis- tance and security services.
VOC is connected to the vehicle's airbag and alarm systems. The vehicle has an integratedGlobal System for Mobile Communications(GSM) module that handles communicationbetween the vehicle and the VOC customer serv-ice center.
AvailabilityVOC uses the Global Navigation Satellite System(GNSS) to locate the vehicle and its integratedGSM module to enable communication with theVOC customer service center and the VOCmobile app. From the time that the remote key has been removed from the vehicle, VOC's functionsremain available for 5 full days and subsequentlyonce an hour for the following 17 days. Afterthree weeks have elapsed, the system will remainswitched off until the engine is started.
WARNING
The system can only function in areas where there is adequate cellular network coverage. Just as in the case of cell phones, atmos- pheric disturbances or areas with relativelyfew GSM transmitters can make it impossiblefor VOC to make a connection, for example, inrural areas.
SubscriptionsA free, limited-time trial subscription is initiated when the vehicle is purchased and VOC is acti-vated. The subscription can be extended by con-tacting your Volvo retailer.
Information on the InternetFor additional information about Volvo On Call, goto: United States http://www.volvocars.com/us/support Canada English: http://support.volvocars.com/en-CA French: http://support.volvocars.com/fr-CA
Related information
• Volvo On Call convenience services (p. 416)
• Volvo On Call safety services (p. 424)
• Volvo On Call security services (p. 425)
• Using Volvo On Call (p. 414)
• Volvo ID (p. 27)
Using Volvo On Call
Volvo On Call (VOC) is controlled using the but- tons in the ceiling console and the center dis-play.
In the event of an accident in which the seat belt pretensioners, airbags or the inflatable curtainshave been triggered, a signal is transmitted auto-
matically to the VOC customer service center,who send the appropriate type of assistance(ambulance, police, etc.) to the site. When a service is active, a symbol will appear on the center display.
VOC buttons in the ceiling console and center display .
The SOS button: emergency situationsPress and hold the SOS button for approx.
2 seconds to activate the manual alarm function.
562Recalls, child restraints 65
Recirculation (climate system) 186
Refrigerant (A/C system) 541
Refueling 346, 347
fuel filler door 348
Registering child restraints 65
Remote key 224, 226, 229 immobilizer 221
linking to a driver profile 110
range 224
replacing the battery 222
restricted (red) key 226
Remote updates 491
Replacing bulbs 510
Replacing fuses 500, 501, 505, 508
Reporting safety defects 57
Roadside Assistance 14
Road sign information (RSI) 290, 291
Rollover Protection System (ROPS) 89
Roll Stability Control (RSC) 89Rout Detour 447
S
Safety, occupant 56
Safety defects, reporting 57
Safety locks, child 218
Safety mode 81Seatadjusting the passenger's seat from the
driver's seat 162
Seat belt reminder 61
Seat belts Automatic locking retractor/Emergency
locking retractor 65
buckling 59
pretensioners 58, 59
reminder 61
securing child restraint systems 67, 69, 71
unbuckling 59
use during pregnancy 62
using 58
Seats rear 166
Sensus 17 navigation 428
Service connected service booking 491
Settingsguidance 455
Map 450
Route 452
Sensus Navigation 449
System 456
Traffic information 454
Settings view categories 107
resetting 111
system settings 109
Shiftlock override 369
Side door mirrors 100
Side impact airbags 88 SiriusXM ®
Satellite radio
traffic information 383, 384, 385
Snow chains 473
Snow tires 473Sound settings media 398
ringtones 392
Sound settings, audio system 376, 398 Specifications bulbs 515
Speed limiter 283, 285, 290 automatic 285, 287
