m If the vehicle battery charge level is low, the W electrical connection to the trailer will be in-terrupted automatically.
Loading the trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
Trailer weight and drawbar load
The trailer weight is the weight that the vehicle can pull &. The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above.
The figures for trailer weights and draw bar weights that are given on the data plate of the towing bracket are for certification purposes only. The cor-rect values for your specific model, which may be lower than these figures, are given in the vehicle registration documents. All data in the official vehi-cle documents take precedence over these data.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Gross combination weight rating
The combination weight is made up of the actual weight of the loaded vehicle and of the loaded trail-er.
Loading the trailer
The weight of the load should be distributed even-ly. The maximum permitted drawbar load should be utilised. Do not place the load only at the front or the rear of the trailer:
Towing a trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
146 Before the Journey
m When the engine is running, electrical con-w sumers in the trailer are supplied with voltage via the electrical connection (pin 9 and pin 10 of the trailer socket).
• Secure all loads on the trailer properly.
Tyre pressure
Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer tyres.
When towing a trailer, inflate the wheels on the towing vehicle with the maximum permitted tyre pressure 367.
A WARNING
Accidents and serious injuries can occur if you exceed the vehicle's maximum permitted gross axle weight rating, drawbar load, gross vehicle weight rating or gross combination weight rating.
• Never exceed the specified values .
• Never let the actual weights at the front and rear axles exceed the gross axle weight ratings. Never exceed the permissible gross vehicle weight for the vehicle with weight at the front and rear of the vehicle.
A wARNING
Loads that may slide can severely Impair sta-bility and driving safety, which can cause ac-cidents and severe injuries.
• Always load trailers correctly .
• Always secure loads using suitable and undamaged securing straps.
Headlight adjustment
Towing a trailer can raise the front end of the vehi-cle enough for the dipped beam to blind other road users. Use the headlight range control to lower the
Parking
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
Please adhere to relevant legislation when stop-ping and parking your vehicle.
Stopping the vehicle
The steps should only be carried out in the speci-fied order.
• Stop the vehicle on a suitable surface &.
• Depress and hold the brake pedal until the en-gine has stopped.
• Apply the handbrake.
• With a DSG® dual clutch gearbox, move the se-lector lever to position P.
• Switch off the engine and take your foot off the brake pedal.
• Remove the vehicle key from the ignition lock.
• Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
• With a manual gearbox, select the first gear for flat ground and uphill inclines, or the reverse gear for downhill inclines, and then release the clutch pedal 263.
• Please ensure that all occupants, in particular children, leave the vehicle.
• Take all vehicle keys with you when you leave the vehicle.
• Lock the vehicle.
Additional points for ascending and descending inclines
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the kerb if the parked vehicle starts to move.
• When facing downhill, turn the wheels so that they face the kerb.
• When facing uphill, turn the wheels so that they face the centre of the road.
Information on the brakes
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first be "run in" &. However, you can compensate for
2721 While driv1ng
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with any Inflammable material underneath the ve-hicle, e.g. undergrowth, leaves, dry grass, split fuel.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly and then remove your foot from the brake pedal.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
• If the handbrake Is not applied fully when the vehicle Is stationary and the brake pedal Is released when then selector lever Is in posi-tion P, the vehicle may move a few centimetres forwards or backwards.
A wARNING
New tyres will have to be run in as they will Initially have reduced grip and braking effect.
• Drive particularly carefully for the first 600 km in order to prevent accidents and se-rious injury.
A WARNING
Wheels must have the necessary freedom of operation. If the wheels do not have the nec-essary freedom of operation, the tyre could rub on parts of the running gear, the vehicle body and the brake lines. This can lead to a fault in the brake system and to tread separa-tion and thus to a tyre bursting.
Tyre pressure
r-T'n First read and observe the introductory L-k.U Information and safety warnings & on page 367.
The correct tyre pressure for factory-fitted tyres is shown on the tyre pressure label and applies to all-season, summer and winter tyres. The tyre pres-sure label is located on the lock column on the left front door.
If the tyre pressure is too low or too high, the tyres will wear prematurely and the vehicle will not han-dle well => &. The correct tyre pressure is particu-larly important at high speeds. Incorrect tyre pres-sure causes premature wear and can cause a tyre burst.
The pressure should therefore be checked at least once a month and before starting a journey.
The given tyre pressure applies to cold tyres. Tyre pressure is always higher in warm tyres than it is in cold tyres.
For this reason, never reduce the pressure in warm tyres to adjust the tyre pressure. This would result in low tyre pressures that could potentially cause the tyre to burst suddenly.
Checking tyre pressure
Always check the tyre inflation pressure on "cold" tyres. A "cold" tyre can be defined as one on a ve-hicle that has only been driven a few kilometres (miles) within 3 hours prior to the test and at low speeds.
A WARNING (Continued)
• The actual tyre size must not exceed the tyre dimensions of manufacturers approved by Volkswagen Commercial Vehicles and must not rub on any vehicle body parts.
m Despite identical size details, the actual size L!..J of the various tyre makes may vary from these specified dimensions, or the tyre contours may vary considerably.
m Volkswagen Commercial Vehicles-approved L!..J tyres are guaranteed to have the dimensions that are suitable for the vehicle. The salesperson will have to provide a certificate from the tyre man-ufacturer for other tyre makes to prove that the tyre is also suitable for the vehicle. This certificate must be stored in a safe place in the vehicle.
• The tyre pressures must be adjusted to suit a heavy vehicle load.
• After altering the tyre pressures, please ensure that the valve caps are screwed on and observe any information and instructions on setting the tyre monitoring system =>page 318.
The temporary spare wheel is filled to the highest tyre pressure permissible for the vehicle.
A WARNING
Too high or too low a pressure may cause the tyre to suddenly lose pressure or burst while the vehicle is in motion. This can cause seri-ous accidents and fatal Injuries.
• If the tyre pressure Is too low, it is possi-ble that the tyre temperature will increase to such an extent when driving that the tread peels off and the tyre bursts.
• Fast speeds or overloading of the vehicle can cause overheating, sudden tyre damage including tyre bursts and ripping of the tread surface and thus to a loss of control of the vehicle.
• If the tyre pressure is too low or too high, the tyres will wear prematurely and the vehi-cle will not handle well. .,.
Wheels and tyres 371
If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when
A WARNING (Continued)
• Always follow the instructions In the checklist and observe the general safety pro-
Sealing and inflating tyres
r-"'('n First read and observe the Introductory L-J,.:.U Information and safety warnings & on page 425.
Sealing a tyre
• Unscrew the cap from the tyre valve.
• Use the valve core extractor 302 CD to screw the valve core out of the tyre valve. Place the core on a clean surface.
• Shake the tyre filler bottle 302 ® vigo-rously up and down several times.
• Screw the filler hose 302 @tightly onto the tyre filler bottle in a clockwise direction. The plastic foil on the plug is pierced automatically.
• Remove the plug from the filler hose 302@ and place the open end fully on the tyre valve.
• Hold the bottle upside down and inject the en-tire contents of the tyre filler bottle into the tyre.
• Remove the empty tyre filler bottle from the valve.
• Use the valve core extractor 302 CD to screw the valve core back onto the tyre valve.
Inflating the tyre
• Screw the tyre filler hose 302 ® of the air compressor tightly onto the tyre valve.
• Check that the bleed screw 302 (?) is closed.
• Start the engine and let it run.
• Insert the plug 302 ®into one of the ve-hicle's 12-volt sockets 163.
• Use the on/off switch 302 ®to switch on the air compressor.
• Run the compressor until the tyre pressure has reached 2.0-2.5 bar (29-36 psi I 200-250 kPa) maximum running time is 6 minutes
• Switch off the air compressor.
• If a pressure level of 2.0-2.5 bar (29-36 psi I 200 -250 kPa) cannot be achieved unscrew the tyre filler hose from the tyre valve.
428 I If and when
• Drive (or reverse) the vehicle approximately 1 0 metres so that the sealing compound is more evenly distributed in the tyre.
• Screw the tyre filler hose for the air compressor firmly back onto the tyre valve and inflate the tyre again.
• If the required pressure still cannot be reached, the tyre is too badly damaged. The tyre cannot be sealed with the breakdown set. Do not drive on. Seek expert assistance &.
• Disconnect the air compressor and unscrew the tyre filler hose from the tyre valve.
• Drive the vehicle no faster than 80 km/h (50 mph) once a tyre pressure of 2.0-2.5 bar (29-36 psi I 200-250 kPa) has been reached.
• Check the tyre pressure after driving for 10 mi-nutes 429.
A WARNING
The tyre filler hose and the air compressor can get hot during Inflation.
• Protect your hands and skin from the hot components.
• Do not place the hot tyre filler hose or the hot air compressor on any Inflammable mate-rials.
• Allow the device to cool down fully before stowing.
• If the tyre will not Inflate to at least 2.0 bar (29 psi/ 200 kPa), the tyre Is too damaged. The sealant Is unable to seal the tyre. Do not drive on. Seek expert assistance.
CD
Switch the air compressor off after a maximum of 6 minutes to avoid overheating. Let the air compressor cool down for a few minutes be-fore switching it back on.
r'l11 First read and observe the Introductory L-J,:.,U Information and safety warnings & on page 443.
CD Vehicle with discharged battery that is being jump-started.
@ Vehicle with vehicle battery that is supplying power and jump-starting the other vehicle.
@ Suitable earth connection. A solid metal part that is firmly bolted to the engine block, or the engine block itself.
The discharged vehicle battery must be properly connected to the vehicle's electrical system.
The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are connected.
Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.
If the engine does not start immediately, switch off the starter after about 10 seconds and try again af-ter about half a minute.
The steps should only be carried out in the speci-fied order.
Attaching the jump leads
• Switch off the ignitions In both vehicles 257.
• If necessary, open the battery cover in the en-gine compartment 362.
• Connect one end of the red jump lead to the positive terminal 318 E) or 319 E) of the vehicle with the discharged battery CD &.
• Connect the other end of the red jump lead to the positive terminal E) In the vehicle providing as-sistance@.
• In vehicles without start/stop system: con-nect one end of the black jump lead to the negative terminal 0 in the vehicle providing assistance @ 318.
• In vehicles with start/stop system: connect one end of the black jump lead @to a suitable earth connection, to a solid metal part which is se-curely bolted onto the cylinder or to the cylinder block itself =:-Fig. 319.
• Connect the other end of the black jump lead @ to a solid metal component that is bolted firmly to the engine block of the vehicle with the flat bat-tery, to the engine block itself or, if necessary, to the screwed-in towing eye at the front. Do not con-nect it to a point near the battery CD &.
• Position the leads in such a way that they can-not come into contact with any moving parts in the engine compartment.
Starting the engine
• Start the engine of the vehicle which is provid-ing assistance and let it run at idle.
• Start the engine of the car with the discharged vehicle battery and wait two or three minutes until the engine is running "smoothly".
Removing the jump leads
• Before disconnecting the jump leads, switch off the dipped beam headlights If they are switched on.
• Turn on the heater blower and rear window heater in the vehicle battery with the discharged battery. This helps minimise the voltage peaks generated when the leads are disconnected.
• With the engines running, disconnect the jump leads in the exact reverse order to the instructions given above.
A WARNING
Jump starting the vehicle Incorrectly can cause the battery to explode, which can lead to serious injuries. Please note the following In order to reduce the risk of the battery ex-ploding:
• All work on the vehicle battery and the electrical system can cause serious chemical burns, fire or electric shocks. Always read the warnings and safety Information before carrying out any kind of work on the vehicle battery 362, Vehicle battery.
• Always wear suitable eye protection and never lean over the vehicle battery.
• Attach the connector cables In the correct order-the positive cable first, followed by the negative.
• Never connect the negative cable to parts of the fuel system or to the brake lines.
• The non-insulated parts of the battery clamps must not be allowed to touch. The jump lead attached to the positive vehicle battery terminal must not touch metal parts of the vehicle.
• Check the battery window using a torch If necessary. If the display Is light yellow or col-ourless, do not jump start the vehicle. Seek expert assistance.
• Avoid electrostatic discharge In the vicini-ty of the vehicle battery. The gas emitted from the vehicle battery could be Ignited by sparks.
• Do not use jump leads to start the engine If the vehicle battery Is damaged or if it is or has ever been frozen.
Belt height adjuster . . . . . • . . . . . . . . . . . . . . 86
Belt tensioner . . . . . . . . . . . . . . . . . . . . . . . . . 86 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Service and disposal . . . . . . . . • . . . . . . . . 87
Bench seaUbed Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Bench seaUbed, California Load-through hatch . . . . . . . . . . . . . . . . . 212 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Removing and installing . . . . . . . . . . . . . . 195 Setting up the bed . . . . . . . . . . . . . . . . . . 196
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Black ice warning . . . . . . . . . . . . . . . . . . . . . 21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Entering password for rear-seat telephony .1.90 Establishing a connection for rear-seat tel-ephony. . . . . . . . . . . . . . . . . 190
Bonnet Closing . . . . . • . . . . . . . . . . . • . . . . . . . . . 352 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Boot lid see Tail gate . . . . . . . . . . . . . . . . . . . . . . . . 49
Bottle holders . . . . . . . . . . . . . . . . . . . . . . . 155
Brake Assist system (BAS) see Brake support systems . . . . . . . . . . . 275 Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Specification . . . . . . . . . . . . . . . . . . . . . . . 277
Brakes . . . . . . . . . . . . . • . . . . . . . . . . . . . . . 269 Brake fluid . . . . . . . . . . . . . . . . . . . . . 277 Brake fluid level . . . . . . . . . . . . . . . . . . . . 277 Brake pads . . . . . . . . . . . . . . . . . . . • . . . . 272 Brake servo . . . . . . . . . . . . . . . . . . . . . . . 273 Brake support systems . . . . . . . . . . . . . . 274 Changing the brake fluid . . . . . . . . . . . . 277 Emergency brake lights for hard braking . 412 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Handbrake . . . . . . . . . . . . . . . . . . . . . . . . 271 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 270 Running in brake pads . . . . . . . . . . . . . . . 272 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 270
Brake servo . . . . . . . . . . . . . . . . . . . . . 273, 274
Brake support systems . . . • . . . . . . . . . . . . 274 ABS ............................. 274 BAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 EDL ............................. 274 ESC ............................. 274 TCS ............................. 274 Brake system . . . . . . . . . . . . . . . . . . . . . . . . 274 see Brakes . . . . . . . . . . . . . . . . . . . . . . . . 273
Breakdown Vehicle safety...................... 412
Breakdown set . . . . . . . . . . . . . . . . . . . . . . . 425 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 427 Inflating the tyre . . . . . . . . . . . . . . . . . . . . 428 More than one damaged tyre . . . . . . . . . . 425 Preparation . . . . . . . . . . . . . . . . . . . . . . . 427
Sealing the tyre . . . . . . . . . . . . . . . . . . . . 428 Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Test after driving for 10 minutes . . . . . . . . 429 When not to use . . . . . . . . . . . . . . . . . . . . 425
Buckle straps . . . . . . . . . . . . . . . . . . . . . . . . 128 Bulb defect see Changing bulbs . . . . . . . • . . . . . . . . . 432 Business
c
2-seat arrangement . . . . • . . . . . . . . • . . . 182 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 180 Rear-seat telephony . . . . . . . . . . . . . . . . . 187 Seat functions. rear . . . . . . . . . . . . . . . . . 182 Seat heater in the 2-seat arrangement 183 Vehicle overview . . . . . . . . . . . . . . . . . . . 180
California 12-volt socket . . . . . . . . . . . . . . . . . . . . . . 244 230-volt power supply . . . . . . . . . . . . . . . 245 Additional batteries . . . . . . . . . . . . . . . . . 248 Air conditioning system . . . . . . . . . . • . . . 250 Awning ........................... 226 Battery charger . . . . . . . . . . . . . . . . . . . . 247 Central control panel . . . . . . . . . . . . . . . . 204 Darkening the interior of the vehicle . . . . 215 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 215 Electric pop-up roof . . . . . . . . . . . . . . . . . 221 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 192 Gas system . . . . . . . . . . . . . . . . . . . . . . . 233 Interior lights . . . . . . . . . . . . . . . . . . . . . . 208 Manual pop-up roof . . . . . . . . . . . . . . . . . 218 Power supply in the vehicle . . . . . . . . . . . 242 Practical tips . . . . . . . . . . . . . . . . . . . . . . . 252 Seat functions, rear . . . . . . . . . . . . . • . . . 193 Stowage areas . . . . . . . . . . . . . . . . . . . . . 210 Supplementary heater . . . . . . . . . . . . . . . 251 Tables and camping chairs . . . . . . . . . . . 229 Vehicle overview . . . . . . . . . . . . . . . . . . . 192 Water supply and disposal . . . . . . . . . . . . 237
Camera ............................. 293 Camping chairs, California . . . . . . . . . . . . . 232 Camping equipment, California Camping chairs . . . . . . . . . . . . . . 232 Work table . . . . . . . . . . . • . . . . . . . . 230, 231
Capacities Ad Blue tank . . . . . . . . . . . . . . . . . . . • . . . 346 Fuel tank . . . . . . . . . . . . . . . . . . . 343 Washer fluid reservoir . . . . . . . . . . . . . . . 121
Car-Net see Volkswagen Car-Net . . . . . . . . . • . . . 402
Care see Vehicle care . . . . • . . • . . . . . . . . • . . . 380 Car telephone . . . . . . . . . . . . . . . . . . . . . . . . 398
Catalytic converter . . . . . . . . . . . . . . . . . . . 408 Fault . . . . . . . . . . . . . . . . . . . • . . . . . . . . . 408 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407
Index 467