2015 VOLKSWAGEN TRANSPORTER automatic transmission

Dual clutch gearbox DSG®
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
Description
The DSG® dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear automatically. it uses a dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG® dual clutch gearbox thus combines the performance and economy of a manual gearbox with the com-fort and convenience of a conventional automatic transmission.
How the system works
Engine power is transferred to the drive shafts via the gearbox. In order to change gears, the power transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.
With the DSG® dual clutch system with its two complementary gearboxes, one gearbox is always connected under load to the engine. When one gear is engaged, another gear is always preselec-
led in the other gearbox. The clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear changes possible.
The DSG® dual clutch gearbox is designed to be more efficient than an automatic gearbox. In an au-tomatic gearbox, the torque converter is constantly in use, whereas in the DSG® dual clutch system the idle clutch can be opened, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG® dual clutch system usually ena-bles fuel consumption equal to or lower than a manual gearbox.
like the manual gearbox, the clutch in the DSG dual clutch system is subject to wear. Regular maintenance is necessary, varying accord-ing to what type of DSG® dual clutch system is in-stalled. For more information see the service schedule. In the DSG® dual clutch system, if one gearbox malfunctions it is deactivated and the oth-er gearbox functions alone *page 267. If this happens, have the system checked as soon as possible by a qualified workshop. DSG® dual clutch gearbox: selecting a gear
Fig. 221 Selector lever for automatic gearbox with lock button (arrow) in left-hand drive vehicles. The controls are mirrored for right-hand drive vehicles.
264 I While driving
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
The selector lever is equipped with a selector lever lock. When changing the selector lever position from P to a driving gear, depress the brake pedal and push the lock button in the selector lever in the direction of the arrow *Fig. 221. To move the se-lector lever out of position N to position D or R, first depress and hold the brake pedal.
The current selector lever position or the selected gear will be shown in the instrument duster display if the ignition is switched on. .,..

Selector lever posl-Designation Meaning=>& tlon
The drive wheels are locked mechanically.
p May only be selected when the vehicle is stationary. To disengage Parking lock this selector lever position while the ignition is switched on, de-press the brake pedal and press the lock button in the selector lev-er=> Fig. 221 (arrow).
R Reverse gear Reverse gear is selected. May only be selected when the vehicle is stationary.
N Neutral The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect of the engine is not available.
D
Standard driving po-All forward gears are shifted up and down automatically. The timing sition (normal pro-of the gear shift is determined by the engine load, your individual gramme) driving style and the speed of the vehicle.
All forward gears are automatically changed up and down at higher
s
Standard driving po-engine speeds than in selector lever position D. This uses the full sltlon (sport pro-power available from the engine. The timing of the gear shift is de-gramme) !ermined by the engine load, your individual driving style and the speed of the vehicle.
Selector lever lock
The selector lever lock in position P or N prevents gears from being engaged inadvertently, which would cause the vehicle to move.
To release the selector lever lock in the position P or N while the ignition is switched on, depress the brake pedal and hold. Press the lock button in the selector lever at the same time.
The selector lever lock is not engaged if the selec-tor lever Is moved quickly through position N, e.g. when shifting from R to D. This makes it possible, for Instance, to "rock" the vehicle backwards and forwards if it is stuck in snow or mud. The selector lever lock engages automatically if the brake pedal is not depressed and the lever is in position N for more than approximately 1 second and the vehicle is travelling no faster than approximately 5 km/h (3 mph).
In rare cases, the selector lever lock may not en-gage in vehicles with a DSG® dual clutch gearbox. The drive is then deactivated to prevent the vehicle from accidentally pulling away. The green indicator lamp IS> flashes and an information message is al-so displayed. Use the following procedure to en-gage the selector lever lock:
• Depress the foot brake and then release it again.
,A WARNING
Engaging an incorrect selector lever position can cause you to lose control of the vehicle, which can lead to accidents and serious inju-ries.
• Never depress the accelerator pedal when selecting a position.
• When the engine is running, the vehicle starts moving as soon as a selector lever po-sition is engaged and the brake pedal Is re-leased.
• Never select reverse gear or engage the parking lock while the vehicle Is In motion.
A WARNING
Unintentional vehicle movements can cause serious Injury.
• The driver must never leave the driver seat when the engine is running and a posi-tion has been selected. If you have to leave the vehicle while the engine Is running, al-ways apply the handbrake and move the se-lector lever to position P.
• If the engine is running and the selector lever Is in position D, S or R, the vehicle must be held with the foot brake. The vehicle will creep forward even when the engine Is idling, as power transmission Is even then not fully Interrupted.
• Never select positions R or P when the ve-hicle is In motion.
Starting the engine, changing gear and parking 265

Retrofitting two-way radios
.--m First read and observe the introductory L-.lc.U information and safety warnings & on page 394.
You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen Commercial Vehicles has approved the vehicle for use with two-way radios providing the following conditions are observed:
• Correct installation of external aerial.
• A maximum transmitting power of 10 watts.
The equipment can only operate at maximum range with an external aerial.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of over 10 watts. Qualified workshops are familiar with the technical options for retrofitting. Volkswa-gen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
Information stored in the control units
.--m First read and observe the introductory L-.lc.U Information and safety warnings & on page 394.
Your vehicle is factory fitted with electronic control units which are responsible for engine and gearbox management. The control units also monitor the function of the exhaust system and the airbags.
These electronic control units continuously evalu-ate data relevant to the vehicle while the vehicle is being driven. Only these data will be stored if there are any faults recorded or any deviations from the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate da-ta stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The following data may have been stored:
• Engine and gearbox-relevant data.
• Speed.
• Direction of travel.
398 Cleaning and maintenance
Please comply with relevant legislation and the in-structions and information given in the operating manuals for radio equipment.
A WARNING
If radio equipment is not secured or not prop-erly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This can cause Injuries.
• While the vehicle is in motion, always se-cure radio equipment properly outside the airbag deployment zone or stow them away safely.
A CAUTION
If you use two-way radios in the car without an external aerial, electromagnetic radiation in the vehicle could exceed limit values. This also applies to external aerials which have not been correctly installed.
• Two-way radios should only be used In the vehicle If an external aerial Is properly connected.
• Braking power.
• Seat belt monitor.
The control units never record conversations that take place in the vehicle. it is neither possible nor permitted to use the stored data to create move-ment profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in conjunc-tion with other information such as accident re-ports, vehicle damage, witness statements etc.) can become assignable to a particular person, whereby consultation of an expert and use of the expert's information may be necessary.
In vehicles with an emergency call function via a mobile telephone or other units, the current loca-tion can be transmitted. In the event of an accident in which the control units register that an airbag has been triggered, the system can automatically send out a signal. This depends on your service provider. Transmission is possible only in areas
with a sufficiently strong mobile telephone signal. .,..

The radio communications connection required for Volkswagen Car-Net services is provided by the user's mobile end device, e.g. mobile telephone, SIM card reader. This network signal allows Volks-wagen Car-Net services to receive data online, pass on vehicle data online and transmit additional information, new functions or extended vehicle functions. Volkswagen Car-Net offers the driver or user support functions based on vehicle data to-gether with data obtained from the Internet and IT systems.
The use of Volkswagen Car-Net and the necessary mobile network connection may be subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using a mobile phone tariff which includes a data flatrate. For more information contact your mobile telephone provider.
Depending on the service, Volkswagen Car-Net can be operated via the factory-fitted radio or navi-gation system, via mobile devices or via the online customer portal (www.volkswagen-commercial-vehicles-camet.com).
Availability
Volkswagen Car-Net services can be subject to a limited period or changed, set, deactivated, reacti-vated and expanded without prior notice.
Content, scope and provider of Volkswagen Car-Net services can vary. They may also be specific to the vehicle and country/market. Some Volkswagen Car-Net services also depend on availability of service offered by third parties.
Volkswagen Car-Net services can be subject to re-gion-specific limitations. This means that a service may not be available in all parts of a country. This applies in particular to large countries such as Russia. Availability also depends on the network coverage in each country.
Determining the current vehicle position
Some services require the exact location of the ve-hicle in order to provide functions. Depending on the service installed the current vehicle position will be transmitted to the service provider. The driver can choose this option or this will take place auto-matically. When automatic transmission is selec-ted, the current location can also be transmitted at regular intervals.
Lending or selling the vehicle to others
When the vehicle is being sold or lent, the owner or rentaUieasing firm must inform the purchasing or lending party about Volkswagen Car-Net services installed in the vehicle and their functions.
Interferences
The following situations could lead to the interrup-tion of a data transfer or operation of Volkswagen Car-Net services, or impairment of one of the serv-ices which has been installed:
• High speeds
• Areas with insufficient mobile and GPS recep-tion
• Maintenance, repairs, software updates and technical changes to your service provider's tele-communication networks and databases
• Impairment or interruption to mobile and GPS reception, for instance due to weather, tunnels, ga-rages, car parks, underpasses or intensive use of the mobile network
• In countries where Volkswagen Car-Net serv-ices are not available
• A fault in the vehicle electrical system
• Vehicle battery empty or voltage too low
• If the control unit for the Volkswagen Car-Net service or the compatible radio navigation system is not working properly
Exchanging your system
If the factory-fitted radio-navigation system is dam-aged or must be exchanged in a vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may entail re-registering or re-activating the Volkswagen Car-Net services.
Necessary registration
Use of Volkswagen Car-Net services requires reg-istration, authentication and activation of a contract only if Volkswagen Car-Net services for the rele-vant vehicle can also be activated on the customer portal. Further information about this can be found on the Internet at (www.volkswagen-commercial-vehicles-carnet.com) or obtained from a Volkswa-gen dealer.
If Volkswagen Car-Net services can only be activa-ted using the radio navigation system, registration on the customer portal is not required.
Volkswagen recommends seeking advice from a Volkswagen dealership before using and activating Volkswagen Car-Net services. Your Volkswagen dealership can provide information on the country-specific range of services and the compatibility of the radio or navigation systems.
If a Volkswagen Car-Net service is activated for a vehicle, the person who has entered Into the mobile telephone contract Is obliged to provide information to each driver of the vehicle re-garding the transmission and reception of data .-
Vehicle care and maintenance 1403

Electrical consumer . . . . . . . . . . . . . . . . . . 244
Electrical consum-ers ....... 145,164,242,244,331,339,412 Business . . . . . . . . . . . . . . . . . . . . 186
Electrical equipment . . . . . . . . . . . . . . . . . . 164
Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
Electric lumbar support adjustment . . . . . . 66
Electric pop-up roof, California . . . . . . . . . 221 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Electric sliding doors Disabling . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Opening and closing . . . . . . . . . . . . . . . . . 47 Roll-back function . . . . . . . . . . . . . . . . . . . 48 Electric windows . . . . . . . . . . . . . . . . . . . . . . 55 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Convenience closing . . . . . . . . . . . . . . . . . 57 Convenience opening . . . . . . . . . . . . . . . . 57 Fault .........................•.... 57 One-touch function . . . . . . . . . . . . . . . . . . . 56 Opening ........................... 56 Roll-back function . . . . . . . . . . . . . . • . . . . 57
Electrolyte . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Electronic differential lock (EDL) . . . . . . . . 275
Electronic Immobilizer . . . . . . . . . . . . . . . . 260
Electronic stability control (ESC) . . . . . . . . 274
Emergency ........................... 411 Breakdown . . . . . . . . . . . . . . . . . . . . • . . . 412 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 412 Fire extinguisher . . . . . . . . . . . . . . . . . . . 413 First aid kit . . . . . . . . . . . . . . . . . . . . . . . . 413 Hazard warning lights . . . . . . . . . . . . . . . 412 Making you and your vehicle safe 412 Warning triangle . . . . . . . . . . . . . . 413
Emergency brake . . . . . . . . . . . . . . . . . . . . 412
Emergency brake lights . . . . . . . . . . . 412 Emergency breakaway cable . . . . . . . 141, 145
Emission control system for diesel vehi-cles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Engine Noises . . . . . . . . . . . . . . . . . . . . . . . • . . . 259 Not running smoothly . . . . . . . . . . . . • . . . 343 Running in . . . . . . . . . . . . . . . . . . . . 394
Engine and ignition . . . . . . . . . . . . . . . . . . . 257 12-volt sockets . . . . . . • . . . . . . . . . . 164, 243 Ignition lock . . . . . . . . . . . . . . . . . . . . . . . 258 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 260 Non-authorised vehicle key . . . . . . . . . . . 258 Preheating . . . . . . . . . . . . . . . . . . . 258 Starting the engine . . . . . . . . . . . . . . . . . . 258 Stopping the engine . . . . . . . . . . . . . . . . 259 Engine and transmission guard . . . . . . . . . . 33
Engine code Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Engine compartment ................. . Cleaning ........................ . Coolant .......................... . Engine oil ........................ . Plenum chamber .................. . Preparation ...................... . Vehicle battery .................... . Engine coolant see Coolant ................. .
Engine fault ................... .
Engine idling speed increased ........................ . Engine management system .....•..... Indicator lamp .................... .
Engine oil .....................•..... Changing ........................ . Checking the engine oil level ......... . Consumption ................•..... Dipstick ......................... . Filler opening ..................... . Indicator lamp .................... . Refilling ......................... . Specification ...................... . Warning lamp ..................... .
Engine specifications ................ . Entering password Rear-seat telephony ......... .
Entering PIN code Rear-seat telephony ................ . Equipment Business ........................ . California ........................ . Multivan ... .
ESC ....... . ESP
350 387 358 353 387 352 362
358
407
366 407 407
353 357 356 357 356 356 354 356 354 354
450
190
190
180 192 175
274
see Electronic stability control (ESC) . . . . 274 Event data recorder . . . . . . . . . . . . . . . . . . . 399
Event memory Connector . . . . . . . . . . . . . . . . . . . . . . . 399 Reading . . . . . . . . . . . . . . . . . . . . . . . . . . 399 Exhaust purification system . . . . . . . . . . . 407 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407 Exterior mirrors . . . . . . . . . . . . . . . . . . . . 123 Aerial . . . . . . . . . . . . . . . . . . . . . . . . 124,406 Automatic anti-dazzle . . . . . . . . . . . . . . 123 Driving with a trailer . . . . . . . . . . . . . . . . 142 .............. ·····•········ Folding in . . . . . . . . . . . . . . . . . . . . . . . . . 123 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 382
Exterior views . . . . . . . . . . . . . . . . . • . . . . . . . 5
External aerial . . . . . . . . . . . . . . . . . . . . . . . 398 External socket 230-volt power supply 245
Index 471