2015 VOLKSWAGEN TRANSPORTER phone

About this owner's manual
• An alphabetical index is included at the end of this manual.
• A list of abbreviations at the end of the manual explains the abbreviations used.
• Directions and positions such as left, right, front and rear are normally relative to the vehicle's direc-tion of travel, unless otherwise indicated.
• Illustrations are intended to help you find your way around the applwebsite. They show typical content.
• This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the con-trols may sometimes be different to those dis-played in illustrations or described in the text 10.
• Any technical changes made to the vehicle af-ter publication of this booklet are contained In a supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or specific to the model type. This means that your vehicle may not have some of the equipment de-scribed, or it may only be available in certain mar-kets. The scope of equipment fitted in your vehicle can be found in the sales documentation and you can contact your Volkswagen Commercial Vehicles dealership for further information.
About th1s owner's manual
All data in this owner's manual correspond to the information available at the time of going to print. Because the vehicle is constantly being developed and further improved, there may be differences be-tween your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or de-scriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle to someone else.
Standard booklets in the vehicle wallet:
• Owner's manual
• Service schedule
Additional booklets in the vehicle
wallet (optional):
• Supplements
• Radio
• Radio, provision for mobile telephone
• lnfotalnment system, navigation system
• Supplement on digital tachograph
• Other supplements

Overview of the vehicle
Exterior views
Side view
Fig. 1 Overview of the left vehicle side. The items G).@,@.® and® are also at the same position on the right side of the vehicle (depending on the equipment).
Key to Fig. 1:
G) Exterior mirrors ................................................................ .
-Integrated aerial Radio, provision for mobile telephone, infotainment system, navigation system
-Lane change assist system display (Side Assist) ................................ .
@ Tank flap . . . . . . . . . . . . . . . . . . . .................................... .
@ Door release lever ................................................... .
@ Side sliding door rail ............. .
® Jacking points ..
® Additional turn signal light .. _ .
Exterior views
121
312
340, 346
45,46
46
420
106

Key to Fig. 6 and Fig. 7:
CD Light switch ·'f;i.· ... 106
-Light switched off+
-Automatic headlight control -AUTO-
-Side light and dipped beam o.-o
-Fog lights i'O 0$
@ Lever for: .......... . 106
-Main beam headlights ID
-Headlight flasher =:o
-Turn signal "'" -Parking light
-Switch and rocker switch for the cruise control system (CCS) ON-CANCEL-OFF-RES/+-SET/-. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
@ Controls on the multifunction steering wheel ....... .
-Volume setting for the radio, navigation announcements or a telephone conversation 3d-:;.,
-Mute function for the radio or activating the voice control system _...
-Opening the main telephone menu or accepting a telephone call J
-Control buttons for the Volkswagen information system c.-<2,-"?-v, OK, ..=,
@ Instrument cluster:
-Instruments ..
-Display
-Warning and indicator lamps ..... .
® Horn (works only when the ignition is switched on)
® Lever for wipers and washers . . . . . .....................................•
-Wipers HGH-LOW
-Interval wipe for the windscreen . ·••
-"Flick wipe" 1x
-Windscreen wipers.;;:>
-Wash and wipe system for the windscreen
-Rear wiper ll;J
-Wash and wipe system for the rear window
-Lever with buttons for operating the Volkswagen information system TRIP, OK/RESET
0 Ignition lock .......... .
® Pedals .................. .
®
® @
Lever for adjusting the steering column ..................•.....
Driver front airbag ........ .
Headlight range control (o .
Brightness control for instrument and switch lighting C't ...••.•...
Handle for releasing the bonnet ...
@
®
0 Button for interior monitoring next to the driver seat (not shown) ....................... .
Vehicle interior 11
24
19
19
16
116
24
257
260
61
87
106
106
350
39

Overview of the centre console
Centre console, standard version
Fig. 8 Overview of the centre console. standard version.
Key to Fig. 8:
CD Button for:
-Adaptive chassis control (DCC) C I S .......................................... .
-Front passenger airbag switch-off function ................•.......................
-Hill descent assist .................................•.......................
-Roof ventilator G!!J,db ......................................................... .
-Electric sliding doors ell, a;o ............................................••....•
-Electronic stabilisation program (ESC) D ........................................ .
-Windscreen heating W ..................•...................................
-Rear axle differential lock ! ................................................. .
-ParkPilot P<• .....................•..••••.............••..............•••••.
-Tyre monitoring system \P . . . . . . . . . . . . . . . . . . . . . . . . ........................ .
-Start/stop system . . . . . . . . . . . . . . . . . . . . . . . . ............................... .
-Hazard warning lights .a . . . . . . . . . . . . . . . . . . . ............................ .
-Windscreens made of heat-insulating glass, heated ............................... .
® Stowage compartment. . . . . . . . . . . . . . . . ............... .
@ Radio or navigation system (factory-fitted) =:-Booklet Radio, provision for mobile telephone, infotainment system, navigation system
Overview of the vehicle
317
87
285
322
46
269
322
282
287
318
282
411
115
150
...

-Start/stop system &. ........................ . 282
-Hazard warning lights d1.. . . . . . . . . . . . . . . . . . . . . • • . . . . . . . . . . . 411
-Windscreens made of heat-insulating glass, heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
@ Stowage compartment........... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Radio or navigation system (factory-fitted) Radio, provision for mobile telephone, infotainment system, navigation system
@) Controls for:
-Heating and fresh air system
-Climatic ............ .
-Climatronic . . . . . . . . . . . . . ....•............
® Stowage compartment . . . . ........................ .
-Mobile telephone interface "comfort version" Radio, provision for mobile tele-phone, infotainment system, navigation system
® Stowage compartment with
-12-volt socket
-Ashtray with cigarette lighter
-Drink holder ................................................. .
Q) Cooled bottle holder .....
® Gear lever for:
-Manual gearbox ...... .
-DSG® dual clutch gearbox .................................................... .
Overview of the front passenger side
322
322
322
150
163
161
153
155
260
260 Fig. 10 Overview of the front passenger side (left-hand drive vehicles with standard dash panel). The controls are mirrored for right-hand drive vehicles.
Fig. 11 Overview of the front passenger side (left-hand drive vehicles with comfort dash panel). The controls are mirrored for right-hand drive vehicles.
Key to Fig. 10 and Fig. 11:
CD Stowage compartment. . . . . . . . . . . . . . . . . . . . . . . . . . 150
-with USB socket -<1:-or AUX-IN socket Radio, provision for mobile telephone. infotainment system, navigation system
@ Stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Opening lever with lock for the stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 .,.
Overv1ew of the vehicle

Symbol Meaning=>& See
Lane change assist system currently not available. =>page 312 .
The fog light is switched on. =>page 106
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411
Trailer turn signals in operation. =>page 139
Lit up: depress the brake pedal. Changing gear
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269
The cruise control system (CCS) is controlling the speed. =>page 295
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged.
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed.
When displayed in white: Adaptive cruise control (ACC) active.
B'
Vehicle detected ahead.
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298
System switched on, does not regulate.
Main beam assist (Light Assist) is activated. =>page 110
Lit up: service interval display. =>page 22
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260
(A) The starUstop system is available, automatic engine stop is active.
The starUstop system is not available. =>page 282
(J9 OR: the starUstop system has switched off the engine automatical-ly.
*
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F).
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system
A WARNING A WARNING (Continued)
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Overv1ew of the vehicle
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>

Vehicles with text messages:
Switch off the ignition.
Switch on the hazard warning lights.
Press and hold down the [o.o/S!T) button in the in-strument cluster.
Restart the ignition.
Release the (o.o/S!Tl button.
Confirm the selection on the instrument cluster by pressing lhe (OK/RES!!) button on lhe wiper lever or the @ button on the multifunclion steering wheel.
Switch off the hazard warning lights.
Vehicles without text messages:
Switch off the ignition.
Switch on the hazard warning lights.
Press and hold down the (o.oJS!l) button in the In-strument cluster.
Restart the ignition.
Release lhe [o.O/S!T) button and press the (:cJeJ) but-ton within approximately 20 seconds.
Switch off the hazard warning lights.
Volkswagen information system
COl Introduction
This chapter contains information on the following subjects:
Overview of the menu structure . . . . 25
Using the menus in the instrument cluster . . . 27
Main menu . . . . . . . . . . . . . . . . . . . . . . . 28
MFD (mullifunction display) menu . . . . . . . . . . . 28 Settings menu . . . . . . . . . . . . . . . . 30
Assist systems submenu.. . . . . . . . . . . . 30
Convenience submenu ... Lights & Vision submenu ..
The Volkswagen information system al-
lows you to access various functions and
information in the instrument cluster dis-
play when the ignition is switched on.
31
31
There are no buttons on the wiper lever in vehicles equipped with a multifunction steering wheel. The mullifunction display is controlled using the buttons on the multifunction steering wheel only.
Overview of the V!!hiclc
m The service message will disappear after a W few seconds, when the engine is running, or when the (OKIRES!T) button on the wiper lever or the@ button on the mullifunction steering wheel is press-ed.
m If the vehicle battery is disconnected for long W periods in a vehicle with flexible oil change service, the system will not be able to calculate the lime when the next service is due. The service dis-plays could then display incorrect information. If this is the case then please observe the maximum service Intervals shown in =:o Booklet Service schedule. The scope and design of the menus in the instru-ment cluster display depends on the vehicle elec-tronics and the scope of vehicle equipment.
Qualified workshops can programme and modify other functions depending on the vehicle equip-ment level. Volkswagen Commercial Vehicles rec-ommends using a Volkswagen Commercial Vehi-cles dealership for this purpose.
Some menu options can only be opened when the vehicle is stationary.
If any priority 1 warning reports are being dis-played, you will be unable to open any menus. Some warnings can be confirmed and switched off with the@ button.
Additional information and warnings:
• Driver assist systems =:o page 282
• Radio or navigation system =:o Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system
• Provision mobile telephone =:o Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system 111>

A WARNING
Accidents and injuries can occur if the driver is distracted.
• Never open the menus on the instrument cluster display while the vehicle is in motion.
r::l After starting the engine with a discharged l!..J vehicle battery, or after the battery has been changed, system settings (time, date, personal
Overview of the menu structure
nl1 First read and observe the introductory 1-J,::.JJ Information and safety warnings & on page 24.
The following menu structure shows how the Volkswagen information system menus on the in-strument cluster display are structured. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the level of vehicle equipment.
MFD (multlfunctlon display) 28
• Travel time
• Curr. consum. (current fuel consumption)
• Av. consum. (average consumption)
• Fuel range
• SCR range (Ad Blue® remaining range)
• Distance
• Av. speed (average speed)
• Digit. speed (digital speed display)
• Digital oil temp. (digital oil temperature display)
• Speed warning
ACC =>page 298
Audio Radio, provision for mobile telephone, infotainment system, navigation system
Navigation Radio, provision for mo-bile telephone, infotainment system, navigation system
Telephone Radio, provision for mo-bile telephone, infotainment system, navigation system
Vehicle status 21, Displays and 22, Service Interval display
convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged. Settings 30
• Assist systems
-Side Assist
System on/off
Brightness
Back
-Front Assist
System on/off
Acoustic warning/advance warning
Dist. warn. (distance warning)
Back
-ACC
Basic sett. (basic settings)
Distance
Back
-Back
• Language
• MFD data
-Travel time on/off
-Current consumption (current fuel consump-tion) on/off
-Av. consum. (average consumption) on/off
-Distance on/off
-Av. speed (average speed) on/off
-Digital speed (digital speed display) on/off
-Digital oil temp. (digital oil temperature dis-play) on/off
-Speed warn. (speed warning) on/off
-Back
• Convenience
-ATA confirm on/off
-Central locking (central locking system)
Auto lock (automatic locking) on/off
Auto unlock (automatic unlocking) on/off
Instrument cluster 25
...