Storing tyres
Mark tyres before you remove them to indicate the direction of rotation. This ensures you will be able to mount them correctly when you replace them (left, right, front, rear). When removed, the wheels or tyres should be stored in a cool, dry and pref-erably dark place. Do not store tyres mounted on the rim vertically.
Any tyres not fitted on rims should be kept in suita-ble sleeves to protect against dirt and should be stored vertically (standing on the tread).
All-terrain tyres
Some vehicles can be fitted at the factory with "all-terrain tyres". These tyres have a deep-tread pro-file that alters the vehicle's driving properties (such as comfort, consumption, braking distance, corner-Ing behaviour, rolling noise)=>&.
A WARNING
Corrosive liquids and other substances can cause visible and Invisible damage to the tyres, which can cause the tyre to burst.
• Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive substan-ces away from the tyres.
A WARNING
Old tyres (even if never used) can suddenly lose pressure or burst, especially at high speeds. This can cause accidents and seri-ous injuries.
• Avoid using tyres that are more than six years old. If you have no alternative, drive slowly and with extra care at all times.
Rims
,....-('n First read and observe the Introductory L-J.:.ll information and safety warnings & on page 367.
The design of the wheel bolts is matched to the rims. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly =>page 420.
For technical reasons, it is not generally possible to use the wheels from other vehicles. This can al-so apply to wheels of the same vehicle type.
A WARNING
The deep-tread profile of all-terrain tyres can considerably increase the braking distance or cornering behaviour and thus cause acci-dents and serious injuries.
• Always bear the modified vehicle handling in mind, and drive carefully.
CD
Avoid heavy impacts and drive round obstacles whenever possible. Tyres, particularly low-pro-file tyres, can be considerably compressed and deformed by potholes and curb edges especial-ly. This can cause the tyre's webbing reinforce-ment to brake, and cause dents or rips on the side walls or deformations or cracks on the rims.
Old tyres should be disposed of as required !!IS by legislation.
Wheel bolts
Wheel boils must always be tightened with the cor-rect tightening torque =>page 420.
Rims with bolted-on rings
Rims with bolted-on rings consist of several com-ponents. These components are fastened using special bolts and special fastening technology. This ensures that the wheel functions proper1y, does not leak, remains safe and runs true. For this reason, damaged rims should be replaced. They may only .,..
Wheels and tyres I 369
A WARNING (Continued)
• Check tyre pressures regularly, at least once a month, and before every long journey.
• All tyres must have the correct tyre pres-sure to suit the vehicle load.
• Never reduce excess pressure when the tyres are warm.
CD
• When attaching the tyre pressure gauge make sure that you do not position it at an an-gle to the valve shaft. This can damage the tyre valve.
Tread depth and wear indicators
Fig. 281 Tread wear indicator.
r-fl1 First read and observe the Introductory L-.lo:::.l.l Information and safety warnings & on page 367.
Tread depth
Difficult driving situations demand the deepest pos-sible tread depth for the tyres and the same tread depth for the tyres on the front and rear axles. This applies in particular for driving in winter weather and cold temperatures and in wet conditions=>&.
In most countries, the minimum tread depth re-quired by law is 1.6 mm (measured in the tread grooves next to the tread wear indicators). Ob-serve any country-specific legal requirements.
Winter tyres lose a large degree of their effective-ness when the tread is worn down to a depth of 4mm.
3721 Cleaning and maintenance
CD
• Missing valve caps, or valve caps that are not suitable or not screwed on properly, can cause damage to the tyre valve. Always use valve caps that comply with the factory-fitted valve cap specifications. Always screw on valve caps fully.
Under-infiated tyres can contribute to an in-I!IS crease in fuel consumption.
m If the tyre monitoring display warns that the W tyre pressure in at least one tyre is too low, check tyre pressures with a functioning tyre pres-sure tester. Low tyre pressure cannot be deter-mined exclusively by looking at the tyre. This also applies to tyres with a low profile.
m Please refer to the special points of the tyre W monitoring system when checking tyre pres-sures =>page 318.
Tread wear indicator in tyres
The original tyres on your vehicle have 1.6 mm high tread wear indicators running across the tread =>Fig. 281. These wear indicators are positioned at set intervals around the tyre. Markings on the tyre sidewall (for instance the letters "TWI" or other symbols) indicate the positions of the tread wear indicators.
The tread wear indicators show if a tyre is worn down. The tyre must be replaced at the latest when the tread depth is just down to the tread wear indicator.
A WARNING
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause seri-ous Injury.
• Tyres must be replaced at the latest when the tread Is worn down to the tread wear Indi-cators.
• Worn tyres have considerably less tread, particularly on wet roads, which can cause the vehicle to glide along the road surface (aquaplaning).
z
w y
over 240 km/h (149 mph)
max. 270 kmlh (168 mph)
max. 300 kmlh (186 mph)
Winter tyres
r-f'n First read and observe the introductory L-J,::JJ information and safety warnings & on page 367.
In winter road conditions, winter tyres will consider-ably improve the car's handling. The design of summer tyres (width, rubber compound, tread pat-tern) gives less grip on ice and snow. Volkswagen Commercial Vehicles urgently recommends you use winter tyres or all-year tyres on all 4 wheels of the vehicle, particularly if winter conditions are ex-pected on the roads. Winter tyres will also improve the braking response of the vehicle and will help to reduce braking distances in winter weather. Volks-wagen Commercial Vehicles recommends that win-ter tyres be fitted to the vehicle at temperatures un-der+ 7•c (+45°F).
Winter tyres lose their effectiveness when the tread is worn down to a depth of 4 mm. Winter tyres also largely lose their effectiveness through ageing-regardless of the tread depth.
The following applies when using winter tyres:
• Observe any country-specific legal require-ments.
• Use winter tyres on all four wheels at the same time.
• Only use in winter road conditions.
• Only use the sizes of winter tyre that have been approved for the vehicle.
• Winter tyres must have the same type, size (rolling circumference) and the same tread pattern.
• Heed the maximum speed permitted by the speed index => &.
Speed limitation
Winter tyres have a speed limitation depending on the speed index =>page 375.
In some vehicle versions, a speed warning can be set in the menu MFD (multi function display) in the instrument cluster =>page 24.
378 I Cleaning and maintenance
Some tyre manufacturers use the code "ZR" for tyres with a highest permitted speed of over 240 km/h (149 mph).
If you use V-rated tyres the speed limits and re-quired tyre pressure will be determined by the en-gine size. You must ask a Volkswagen Commercial Vehicles dealership about the highest permitted speed and required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen Com-mercial Vehicles still recommends that winter tyres or all-year tyres should be fitted on all four wheels when winter road conditions are expected, mainly because this will give a better braking response.
Please refer to the appropriate information and notes when using snow chains =>page 379.
A WARNING
The Improved winter driving characteristics afforded by the winter tyres should not en-courage you to take any risks.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Never exceed the top speed and load per-mitted for the winter tyres that are fitted.
r:Q;-.. Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is better if summer tyres are fitted at temperatures above +7•c (+45.F). They are quieter, do not wear so quickly and reduce fuel consumption.
m In vehicles with a tyre monitoring system, the l!.J systems have to "re-synchronise" after wheels are changed =>page 318.
m Volkswagen Commercial Vehicles dealer-l!.J ships can provide details on permissible win-
Lit up Possible cause Solution
Drive in 4th gear (manual gearbox) or in gear D (DSG® dual clutch gearbox) at a speed of at
Diesel particulate filter has become satura-least 70 km/h (43 mph) for approximately 15 mi-nutes. ted with soot (except for courier vehicles). Observe the valid speed limits &. Go to the nearest qualified workshop if the indi-cator lamp still does not go out 409.
If possible, do not switch off the engine.
Only for specially equipped courier vehi-Please observe the applicable regulations for switching off the engine in special traffic situa-cles: lions (e.g. at level The indicator diesel particulate filter is being regenerated. lamp switches off when the diesel particulate fil-ter has been regenerated.
Flashes Possible cause Solution
Fault in engine management system (diesel The engine should be checked by a qualified } engine).
Misfiring, which damages the catalytic con-vert er.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Please observe legal requirements If cleaning the diesel particulate filter when in traffic.
• Follow driving recommendation only if visibility, weather, road and traffic conditions are suitable.
• Do not endanger other vehicles on the road.
A WARNING
The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Car-bon monoxide can cause people to lose con-sclousness. lt can also cause death.
• Never start or run the engine In unventlla-ted or closed spaces.
• Never leave the engine running If you leave the vehicle unattended.
Catalytic converter
,..-('n First read and observe the introductory L-J,:.U Information and safety warnings & on page 407.
408 I Cleaning and maintenance
workshop as soon as possible.
Decrease speed. Drive carefully to the next qualified workshop. The engine should be checked.
CD
To avoid damage to your vehicle, always ob-serve the Indicator lamps and associated warn-Ing texts.
m If the indicator lamps -.. c or EPC are lit up, L!J fuel consumption may be higher and engine performance reduced.
To note Some possible causes Possible solution
-Headlights are adjusted for -Change over the headlights for driving driving on the left or right. on the left or right 106. The road ahead is not lit up -Headlight beams set too high. -Set the headlight range 106. properly. -Bulbs are defective. -Change the bulbs 432. -The dipped beam headlights -Switching on dipped headlights are not switched on. 106.
Low vehicle battery charge. Recharge vehicle battery 362.
Electrical consumers not Low fuel level. Fill the tank 340. working. Fuse blown. Check fuse and replace as necessary 429.
-Short journeys. -Avoid short journeys.
-Uneven acceleration. -Think ahead when driving. -Accelerate evenly.
An electrical consumer is switch-Switch off all consumers that are not nee-ed on. de d.
Fault in engine management Have the fault rectified 407. Fuel consumption is higher system. than indicated. Tyre pressure too low. Adjust the tyre pressure 367.
Driving in hilly regions. No direct solutions possible.
Driving with a trailer or roof carri--Check whether it is needed. er. -Remove when not being used.
Driving with a heavy load. No direct solutions possible.
Driving at high engine speed. Select a high gear.
In an emergency
COl Introduction
This chapter contains information on the following subjects:
Making you and your vehicle safe . . 412
First aid kit. warning triangle, high-visibility waistcoat and fire extinguisher . . . . . . . . . . . . . 413
Additional information and warnings:
• Braking, stopping and parking 269
• Manual opening and closing 413
• Vehicle toolkit 416
• Changing a wheel 420
A WARNING
Any broken-down vehicle Increases the risk of accidents in road traffic-both for you and other road users.
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic In order to lock all doors securely In an emergency. Switch on the hazard warning lights to warn other road users.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that they are locked In the vehicle in an emergency. People locked In the vehicle may be subjec-
F
Factory plate . . . . . . . . . . . . . . . . . . . . . . . . 451
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Fastening rings . . . . . . . . . . . . . . . . . . • . . . 134
Fault 230-volt Euro socket . . . . . . . . . . . . . . . . 246 Adaptive chassis control . . . . . . . . . 317, 318 Adaptive cruise control (ACC) . . . . . . . . . 299 Air conditioning system . . . . . . . . . . . . . . 328 Area monitoring system . . . . . . . . . . • . . . 308 Catalytic converter . . . . . . . . . . . . . . . . . . 408 Diesel particulate filter . . . . . . . . . . . . . . . 408 Driver Alert System .. .. .. .. .. . .. . .. . 316 DSG dual clutch gearbox . . . . . . . . . . . . . 267 Electric exterior mirrors . . . . . . . . . . . . . . 124 Electric windows . . . . . . . . . . . . . . . . . . . . 57 Front Assist .. .. .. .. .. .. .. .. .. .. .. . 308 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 257 Lane change assist system (Side Assist) 313 Main beam assist . . . . . . . . . . . . . . . . . . . . 111 ParkPilot . . . . . . . . . . . . . . . . . . . . . . 288, 289 Radio reception . . . . . . . . . . . . . . . . . . . . 406 Rain sensor . . . . . . . . . . . . . . . . . . . • . . . 120 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Towing bracket . . . . . . . . . . . . . . . . . • . . . 145
Fault finding . . . . . . . • . . • . . • . . . . . . . . . . . 410
Fault memory . . . . . . . . . . . . . . . . . . . . . . . . 399
Filling the tank . . . . . . . . . . . . . . . . . . . . . . . 340 At the filling station . . . . . . . . . . . . . . . . . . 340 Checks when filling the tank . . . . . . . . . . 343 Diesel ............................ 342 Fuel ...........•................. 342 Fuel gauge . . . . . . . . . . . . • . . . . . . . . . . . 341 Indicator lamp ......... , . . . . . . . . . . . 341 Petrol . . . . . . . . . . . . . • . . . . . . . . • . . . . . 342
Filling up Incorrect fuel . . . . . . . • . . . . . . . . • . . . . . 341
Filter preheater .......... , . . . . . . . . . . . 345
Fire extinguisher . . . . . . . . . • . . • . . • . . • . . 413 Trailer . . . . . . . . . . . . . . . . • . . . . . . . . . . . 142
First aid kit . . . . . . . . . . . • . . . . . . . . . . . . . . 413 Stowage location . . . . . . . . . . . . . • . . • . . 413
First user pairing Rear-seat telephony.. . . . . . . . . . . . . . . . 190
Flyscreen element Sliding window . . . . . . . . . . • . . . . . . . . . . 232
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Folding out the table 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Single seats in the passenger compartment .7.3
Folding table in the side panel . . . . . . . . . . 155 Assembling . . . . . . . . . . . . . . . . . . . . . . . 156 Stowed ........................... 156 Stowing . . . . . . . . . . . . . . . • . . . . . . . . . . 156
4721 tnllex
Folding table in the sliding door . . . . . . . . 229 Assembling . . . . . . . . . . . . . . . . . . . . . . . 229
Foot mats . . . . . . . . . • . . • . . . . . . . . . . . . . . 262
Footwelllight . . . . . . . . . . . . . . . . . . . . . . . . . 31
Four-wheel drive Snow chains . . . . . . . . . . . . . . . . . . . . . . . 379 Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 Winter tyres . . . . . . . . . . . . . . . . . . . . . . . 378
Frequently asked questions . . . . . . . . . . . . 410
Fresh water system . . . . . . . . . . . . . . . . . . . 238 Cleaning . . . . . . . . . . . . . . . . . . . . . . . • . . 239
Front airbags see Alrbag system . . . . . . . . . . . . . . . . . . . 92
Frontal collisions and the laws of physics . 81
Front Assist City Emergency Brake function ......... 311 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 309 see Area monitoring system (Front Assist) .307 System limits . . . . . . . . . . . . . . . . . . . . . . 312
Front passenger front airbag see Airbag system . . . . . . . . . . . . . . . • . . . 87 Switching off with the key switch . . . . . . . . 93
Front scan system Swnching off temporarily . . . . • . . . • . • . . 310
Front seats Turning . . . . . . • . . . . . . . . . . . . . . . . . . . . . 71
Fuel . . . . . . . . . . . . . . . . . . . . • . . • . . . . . • . . 343 Diesel ............................ 345 Petrol . . . . . . . . . . . . . . . . . . . . . . . . . • . . 344
Fuel consumption Driving economically . . . . . . . . . . . . . . . . 278 What increases it? . . . . . . . . . . . . . . . . . . 408
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 341
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
G
Camping equipment . . . . . . . . . . . . . . . . . 249 Changing . . . . . . . . . . . . . . . . . . . . . . . . . 431 Detecting a blown fuse . . . . . . . . . . . . . . . 432 Fuse box in engine compartment . . . . . . . 431 Fuse box in the dash panel . . . . . . . . . . . 430 Preparation for changing . . . . . . . . . . . . . 431
G 12 plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
G 12 plus-plus . . . . . . . . . . . . . . . . . . . . . . . 360
G 13 ................................ 360 Gas bottle Changing . . . . . • . . . . . • . . . . . . . . . . . . . 235 Connecting . . . . . . . . . . . . . . . . . . . . . . . . 235
Gas cooker Cleaning . . . . . . • . . . . . • . . . . . . . . . . . . . 253 Turning off . . . . . . . . . . . . . . . . . . . . . . . . 236 Turning on . . . . . . . . . . . . . . . . . . . . . . . . 236
Tyre damage . . . . . . . . . . . . . . . . . . . . . . 373 Tyre identification number (TIN) . . . . . . . . 376 Tyre lettering . . . . . . . . . . . . . . . . . . . . . . 375 Tyre load . . . . . . . . . . . . . . . . . . . . . . . . . 377 Tyre pressure . . . . . . . . . . . . . . . . . . . . . . 371 Tyres with directional tread pattern . . . . . 377 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 373 Valve caps . . . . . . . . . . . . . • . . . . . . . . . . 372 Wear indicator . . . . . . . . . . . . . . . . . . . . . 372 Wheel balancing . . . . . . . . . . . . . . . . • . . 373 Winter tyres . . . . . . . . . . . . . . . . . • . . • . . 378 With directional tread pattern . . . . . . . . . . 368 Windows electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Window winders mechanical . . . . . . . . . . . . . . . . . . . . . . . . . 55 Windscreen Checking for damage . . . . . . . . . . . . . . . . . 111 Repairing stone chips (note) . . . . . . . . . . 396 Repairing (note) . . . . . . . . . . . . . . • . . . . . 396 Replacing (note) . . . . . . . . . . . . . . . . . . . . 396
Windscreen heating . . . . . . . . . . . . • . . . . . 326 Windscreen washer .............•...... 116
Windscreen washer fluid Checking . . . . . . . . . . . . . . . . . . . . . . . . . 120 Indicator lamp ...................... 117 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Windscreen wash . . . . • . . . . . • . . . . . . . . 121
Wing doors Child proof lock . . . . . . . . . . . . • . . • . . . . . . 55 Closing ............................ 54 Door arresters . . . . . . . . . . . . • . . . . . . . . . 54 Driving with open doors . . . . . . . . . . . . . . 129 Locking from the inside . . . . . . . . . . . . . . . 54 Opening .................•......... 53 Unlocking from the inside . . . . . . . . . . . . . . 54 Warning lamp . . . . . . . . . . . . . . . . . . . . . . . 53
Winter conditions . . . . . . . . . . . . . . . . . . . 253 Anti-freeze for windscreen washer fluid . . 121 Auxiliary air heater . . . . . . . . . . . . . . . . . . 332 Camera's field of view ................ 111
484 I Index
Filter preheater . . . . . . . . . . . . . . . . . . . . . 345 Fuel consumption . . . . . . . . . . . . . . . . . . . 280 Headlight washer system . . . . . . . . . . . . . . 118 Menu settings . . . . . . . . . . . . . . . . . . . . . . . 30 Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Salt deposits . . . . . . . . . . . . . . . . . . . . . . 120 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Snow chains . . . . . . . . . . . . . . . . . . . . . . . 379 Supplementary heater . . . . . . . . . . . . . . . 332 Towing ........................... 140 Tread depth . . . . . . . . . . . . . . . . . . • . . . . 372 Tyre pressure . . . . . . . . . . . . . . . . . . . . . . 371 Washer fluid reservoir . . . . . . . . . . . . . . . 121 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345 Winter tyres ......• ·. . . . . . . . . . . . . . . . 378
Winter diesel . . . . . . . . . . . . . . . . . . . . . . . . 345
Winter tyres . . . . . . . . • . . . . . . . . . . . . . . . . 378 Four-wheel drive . . . . . . . . . . . . . . . . . . . 378 Speed limitation . . . . . . . . . . . . . . . . . . . . 378
Wiper blades Changing . . . . . . . . . . . . . . . . . . . . . . . . . 383 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Wipers ............................... 116 Folding back the wiper blade ........... 119 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Headlight cleaning system ............. 118 Heated windscreen washer jets ......... 118 Lifting the wiper blade . . . . . . . . . . . . . . . . 119 Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . 119 Service position . . . • . . . . . . . . . . . . . . . . . 119 Things to note ...................... 118 Wiper lever . . . . . . . • . . . . . . . . . . . . . . . . . 117
Wireless heated windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116 Wireless heated and Infrared-reflecting windscreen ......................... 116
Workshop visits...................... 410 Work table California . . . . . . . . . . . . . . . . . . . . . . . . . 230
Work table, California Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 231