2015 VOLKSWAGEN TRANSPORTER bonnet

Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
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• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
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Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash. Vehicle care and maintenance 381

Washing the vehicle with a high-pressure cleaner
I""""'T'n First read and observe the Introductory L.-lo:oJ.I information and safety warnings & on page 380.
Follow the instructions provided by the manufactur-er when cleaning your vehicle using a high-pres-sure cleaner. This applies in particular to the pres-sure and the spraying distance=>&.
Maintain sufficient distance to soft materials such as rubber hoses, insulation, and the ParkPilot sen-sors. The ParkPilot sensors are located in the front bumper, and in some cases also in the rear bump-er => Never use concentrated jet nozzles or dirt blast-ers=>&.
A WARNING
The incorrect use of a high-pressure cleaner can cause visible and invisible long-term damage to tyres and other materials. This can cause accidents and serious injuries.
• Maintain sufficient distance between the washer jet and the tyres.
• Never clean the tyres with concentrated jet nozzles (dirt blasters). The tyres may incur visible and invisible damage even if cleaned briefly with the spray at a distance.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up in win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
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• The water may be no warmer than +so·c (+140.FJ.
• Do not wash the vehicle In direct sunlight In order to avoid damage to the vehicle palntwork.
• The ParkPilot sensors In the bumpers must be kept clean and free of Ice. When cleaning with pressure hoses or steam cleaners, the sensors should only be sprayed briefly and the steam/hose nozzle must be kept more than 10 cm away.
• Do not clean windows that are iced over or covered In snow with a high-pressure cleaner.
• Washing the vehicle in cold weather: If the vehicle is rinsed with a hose, do not direct the water Into the lock cylinders or the gaps round the doors, boot, or bonnet. The locks and seals could freeze. Cleaning windows and exterior mirrors
I""""'T'n First read and observe the introductory L.-lo:oJ.I information and safety warnings & on page 380.
Cleaning windows and exterior mirrors
Moisten the windows and exterior mirrors with commercially available, alcohol-based glass clean-er.
382 Cleaning and maintenance
Dry the glass surfaces with a clean chamois leath-er or a lint-free cloth. Chamois leathers that have been used on painted surfaces are not suitable for use on glass surfaces. They will be soiled with wax deposits which could smear the surfaces.
Use window cleaner or a silicone remover to clean off rubber, oil, grease and silicone deposits =>

Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency, allow certain vehicle data to be trans-mitted from the vehicle.
Event data recorder
The vehicle is not fitted with an event data record-er.
Event data recorders temporarily store vehicle in-formation. This provides precise information in the event of an accident. In vehicles with an airbag system, data that might be relevant in the event of an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed. The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is cov-ered by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions, such as lane change flash, single door unlocking and displays, can be reprogrammed using special workshop equipment. If this is the case, the de-scriptions in your vehicle wallet will no longer cor-respond with the original functions. Volkswagen Commercial Vehicles recommends that any re-programming should be confirmed in the service schedule under "Workshop comments".
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
There is a diagnostic interface for reading the event memories in the vehicle interior &. Data relating to the function and status of the electronic control units are stored in the event memory. Addi-tional information on the stored data is available from qualified workshops.
The diagnosis interface is located in the footwell on the driver side behind a cover next to the lever for opening the bonnet.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. Other memory content is overwritten on an on-going ba-sis.
A WARNING
Incorrect use of the diagnostic Interface can cause faults, which can result in accidents and serious injuries.
• Never read the event memory using the di-agnostic Interface yourself.
• The diagnostic Interface should only be read by a qualified workshop. Using a mobile telephone in the vehicle without a connection to the
external aerial
,...--.m First read and observe the introductory L--I=>U information and safety warnings & on page 394.
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio waves, which may also be termed "high-frequency energy". Current scientific literature warns us that radio waves can be harmful to human beings if they exceed certain limits. Government bodies and international committees have introduced threshold values and guidelines to ensure that electromag-netic radiation produced by mobile telephones does not pose a hazard to health. However, there is no proven scientific evidence that demonstrates that cordless telephones are absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile tele-phones, by taking steps to reduce the level of per-sonal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle, the level of electromagnetic radiation could be higher than when the mobile telephone is connec-ted to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable additional functions of Bluetooth® compatible mobile tele-phones, this will satisfy the legal requirements in many countries which permit the use of a mobile telephone in a vehicle only if a hands-free unit is used.
The factory-fitted hands-free system in your vehicle has been developed for use with mobile tele-phones that are compatible with Bluetooth®_ Mo-bile telephones must be carried in a suitable tele-phone holder or be stored securely in the vehicle. If a telephone holder is used it must be securely at-tached to the base plate. This is the only way to .,.
Vehicle care and maintenance 399

A WARNING
Handling the vehicle Incorrectly will Increase the risk of accident and Injuries.
• Comply with legal regulations.
• Observe the owner's manual.
Information stickers and plates
r--('n First read and observe the introductory L-1=.1.1 information and safety warnings & on page 404.
Safety certificates, stickers and plates showing im-portant vehicle operation information are factory-fit-ted in the engine compartment and on certain parts such as the tank flap, front passenger sun visor, the driver door pillar or in the luggage compart-ment floor.
• Never remove or damage the safety certifi-cates, stickers and plates. They must remain legi-ble at all times.
• If vehicle parts bearing safety certificates, stick-ers or plates are removed from the vehicle, re-placement safety certificates, stickers or plates with the same information must be applied properly to the new parts by the qualified workshop.
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Handling the vehicle incorrectly could lead to the vehicle becoming damaged.
• Comply with legal regulations.
• Carry out service jobs in accordance with the service schedule.
• Observe the owner's manual.
Safety certificate
A safety certificate on the door pillar of the driver door provides the information that all necessary safety standards and specifications of the transport safety authorities of the individual country have been met at the time of production. The month and year of production and the chassis number may al-so be listed.
High voltage warning sticker
There is a sticker near the bonnet lock showing a warning about the high voltage in the vehicle's electrical system. The vehicle's ignition system ful-fils the requirements of standards that include
Canadian standard ICES-002. Using the vehicle in other countries and continents
r--('n First read and observe the lntrod uctory L-Jo-ll Information and safety warnings & on page 404.
The vehicle has been manufactured specifically for a particular country and complies with the registra-tion regulations that applied in that country at the time of vehicle production.
If you want to use the vehicle abroad for a short period, all relevant information and Instructions should be followed 34, Driving abroad.
If the vehicle is going to be sold in another country or used in another country for an extended period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The service scope and service types could also be af-
fected. This is particularly important if the vehicle is driven in another climate region for a long period of time.
Because different frequency bands are used in dif-ferent countries, the factory-fitted radio or naviga-tion system may not work in other countries.
Rail transport
Due to differing tunnel heights and loading stand-ards in some countries, there may be restrictions on transporting your vehicle by rail or special measures may be required. Volkswagen Commer-cial Vehicles Service will provide information on
Vehicle care and maintenance 405

Fig. 304 In the engine compartment: fuse box cover.
;-('n First read and observe the introductory L-Jc.IJ information and safety warnings & on page 429.
Opening the fuse box in the engine compartment
• Open the bonnet .1. =<>page 350.
• If necessary, remove the battery cover. Turn the quick release catches go• .1. =<>page 362.
Changing a blown fuse
Fig. 305 A blown fuse.
;-('n First read and observe the introductory L-Jc.IJ information and safety warnings & on page 429.
• Lift out the partition =<>Fig. 304 0).
• Turn both quick release catches go•.
• Hold the fuse cover@ at the front. and fold it upwards.
Closing the fuse box in the engine compartment
• Close the fuse cover and turn both quick re-lease catches.
• Insert partition. Make sure that the two grooves of the partition fit securely into the rib on the fuse cover and the rib on the vertical partition.
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• Remove the covers for the fuse boxes care-fully and fit them again properly so as to avoid damage to the vehicle.
• Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in the fuse boxes can damage the electrical system.
m This chapter does not refer to all the fuses in L!J the vehicle. These should be changed only by a qualified workshop. Fig. 306 Removing or fitting a fuse using the plas-tic pliers 0).
Preparation
• Switch off the ignition, the lights and all electri-cal consumers.
• Open the appropriate fuse box =<>page 430. .,..
Practical tips I 431

Changing bulbs in H4 halogen headlights
Fig. 307 Changing the dipped beam and main beam bulb and the side light bulb.
Fig. 308 Changing the daytime running light bulb and the turn signal bulb.
r-f"'n First read and observe the introductory L-J.::.l.l information and safety warnings & on page 432.
The front halogen headlight does not need to be removed in order to change a bulb.
The actions should only be carried out in the specified order:
307 Dipped beam/main beam bulb Side light bulb
1. Follow the instructions on the checklist 433.
2. Open the bonnet & 350.
3. Push the wire hook® firmly upwards over the locking lugs on the sealing cap Q). and swing the sealing cap downwards (arrow) to open it.
Pull off the connector@, and push the Pull the bulb and bulb holder® out to the 4. wire hook @firmly downwards in direc-tion of arrow. rear.
5. Pull the bulb straight towards rear out of Pull the bulb straight out of the bulb holder. the headlight insert.
6. Replace the defective bulb with a new bulb of the same type (see the last line in the table "Bulbs"}.
Insert the bulb into the headlight insert, Insert the bulb holder into the headlight, and 7. pull the wire hook upwards until it engag-push it ail the way in. es, and connect the connector.
Practical tips 435

The actions should only be carried out in the specified order:
=>Fig. 307 Dipped beam/main beam bulb Side light bulb
8.
Bulb
Swing the sealing cap upwards, and swing the wire hook over the locking lugs on the sealing cap.
H4 W5W
The actions should only be carried out In the specified order·
=>Fig. 308 Daytime running light bulb Turn signal bulb
1. Follow the instructions on the checklist =>page 433.
2. Open the bonnet &. =>page 350.
3. Remove the sealing cap@. Remove the sealing cap Q).
Turn the bulb holder® anticlockwise as Turn the bulb holder@ anticlockwise as far 4. far as it will go and pull it out to the rear as it will go and pull it out to the rear along along with the bulb. with the bulb.
5. Push the bulb slightly into the bulb holder, turn it anti-clockwise, and pull it out straight.
6. Replace the defective bulb with a new bulb of the same type (see the last line in the table "Bulbs").
7. Insert the bulb holder, and turn it clockwise until it engages.
8. Fit the sealing cap.
Bulb BA15S I PY21W
m The illustrations show the left-hand H4 halo-L.!J gen headlight from behind. The right-hand halogen headlight is a mirror image of the one shown. 436 I If and when

Changing bulbs in H7 halogen headlights
Fig. 309 Changing the dipped beam bulb, the side light bulb and the turn signal bulb.
Fig. 310 Changing the main beam bulb and daytime running light bulb.
l""""'('n First read and observe the introductory L-Jo:.Jl information and safety warnings & on page 432.
The front halogen headlight does not need to be removed in order to change a bulb.
The actions should only be carried out in the specified order:
=>Fig. 309 Dipped beam bulb Side light bulb Turn signal bulb
1. Follow the instructions on the checklist =>page 433.
2. Open the bonnet&. =>page 350.
3. Push the wire hook@ firmly upwards over the locking lugs on the sealing cap G), and swing the sealing cap downwards (arrow) to open it.
Push the ends of the wire
4. hook together@] arrows), Pull the bulb and bulb hold-Pull the bulb and bulb holder and swing it over the er® out to the rear. @out to the rear. bulb@.
Tilt the bulb @, and pull it 5. towards rear out of the Pull the bulb straight out of the bulb holder. headlight Insert.
6. Replace the defective bulb with a new bulb of the same type (see the last line in the table "Bulbs").
Practical tips I 437