2015 VOLKSWAGEN TRANSPORTER lights

Action Indicator lamp Fig. 267
Attempt to switch on: lights up orange for approximately Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is low. The auxiliary coolant heater is blocked bl.
2 seconds, then flashes green in very short intervals for an-other 2 seconds. The switch-on signal is not processed. Attempt to switch off: lights up orange for approximately 2 seconds, then turns red for another 2 seconds. The switch-off signal is not processed.
Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is empty.
Flashes orange in very short intervals for approximately 5 seconds. The switch-on or switch-off signal is not pro-cessed.
•> If you are at the edge of the receiving range, the remote control may not be able to receive the confirmation signal from the sen-sor in the vehicle. If this is the case, the remote control will show a fault even though the supplementary heating system has ac-tually been switched on or off. Move closer to the vehicle and try pressing the corresponding button on the remote control again.
b) If the automatic switch-off for electrical consumers page 365 is activated or if the reserve level in lhe fuel tank page 340 has been reached, the auxiliary coolant heater may be blocked automatically.
Settings for remote control
The supplementary heating system is activated or deactivated by means of the remote control. The Start Time menu can be used to program the oper-ating duration and the heating level (auxiliary air heater) or the operating mode (auxiliary coolant heater).
• Press any button on the roof display to activate the roof display.
• Press and hold down the (ill) button for several seconds.
• Press the function button ...... or ,... as often as necessary until "REMOTE CONT." is displayed.
• Press the (ill) button to confirm.
• Press the function button ...... or ,... until the re-quired temperature or mode is displayed.
• Press the (ill) button to confirm the selected heating level or operating mode. The operating du-ration menu is displayed.
• Press the function button ...... or ,... until the re-quired operating duration is displayed.
• Press button @)to confirm the operating dura-tion. A summary of the settings is displayed.
Replacing the battery for the remote control
Auxiliary air heater: the battery is located on the back of the remote control underneath a cover 266 [ID. Pull off the cover® towards the rear.
Auxiliary coolant heater: the battery is located on the back of the remote control underneath a cover 267 [ID. Use a flat object, e.g. a coin, to turn the slot anti-clockwise in order to open the cover
®-
When changing the batteries, ensure you insert them the right way (poles) and that they are the same type
Range
The receiver is located in the vehicle interior. The remote control key has a range of several hundred metres when the battery is fully charged. The range of the remote control key can be considera-bly reduced by obstacles between the remote con-trol key and the vehicle, bad weather conditions, and a flat battery.
To achieve optimal range, hold the remote control vertically with the aerial 266 or 267 at the top. Do not hold the aer-ial with your fingers or the palm of your hand.
The distance between the remote control and the vehicle must be at least 2 metres.
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• The remote control contains electronic com-ponents. Protect the remote control from mois-ture, excessive vibration and direct sunlight.
• Unsuitable batteries can damage the remote control. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
Discharged batteries must be disposed of in W accordance with regulations governing the protection of the environment.
The battery in the remote control may contain W perchlorate. Please comply with legislation regarding disposal.
m Protect the remote control against inadver-L!.J tent operation in order to prevent the supple-mentary heater from being switched on uninten-
Air conditioning system I 337

Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343

Before continuing the journey
• After refilling, switch on the ignition only.
• Leave the ignition switched on for at least 30 seconds to allow the system to detect the refill procedure.
• Do not start the engine until the 30 seconds have elapsed!
Filling at low temperatures
Ambient temperatures below -11 •c (12.F) may af-fect the filling process.
If the Ad Blue® is frozen and the warning lamp lights up, it may not be possible the complete the filling procedure. Leave the vehicle at a warmer lo-cation until the Ad Blue® is liquid again, or have a qualified workshop fill the Ad Blue®.
A WARNING
Ad Blue® should only be kept In sealed origi-nal containers In a safe place.
• Never store Ad Blue® In empty food con-tainers, bottles or any other non-original con-tainers as people finding these containers may not know that they contain Ad Blue®.
• Ad Blue® must be stored out of the reach of children.
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• Only use Ad Blue® which complies with the ISO 22241-1 standard and which Is still in its original packaging.
• Never mix water or additives with Ad Blue®. Any damage caused by mixing in water or addi-tives would not be covered by the factory war-ranty.
• Never fill AdBiue® In the diesel tank! Failure to do so can result In engine damage.
• Only refill Ad Blue® into its own tank. Never fill AdBiue® In the diesel tank! Failure to do so can result In engine damage.
• Do not transport the refill bottle in the vehi-cle habitually. The bottle may develop a leak following changes In temperature and damage and the Ad Blue® may damage the vehicle Inte-rior.
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Do not continue filling the tank once the filler nozzle stops automatically. The Ad Blue® tank may have been overfilled and AdBiue® could leak out.
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When filling with an Ad Blue® filler nozzle, you may notice an odour.
The refill bottle must be disposed of in ac-"'7!1S cordance with regulations governing the pro-tection of the environment.
r::l Suitable Ad Blue® refill bottles are available L!J from a Volkswagen dealership. At the filling station 1349

Explanation of the warnings on the vehicle battery
Symbol Meaning
Always wear eye protection!
Electrolyte is very corrosive and caustic. Always wear protective gloves and eye protection!
No fires, sparks, naked lights or smoking!
A highly explosive mixture of gases is given off when the vehicle battery is charging!
Always keep children away from acid and the vehicle battery!
Additional information and warnings:
• Additional batteries, California 192
• Pull-away assist systems (starUstop system) 282
• Preparation for working in the engine compart-ment 350
• Accessories, modifications, repairs and renewal of parts 394
• Service schedule
A WARNING
Any work on the vehicle battery and the elec-trical system can cause serious chemical burns, fire or electric shocks. Always read the following warnings and safety informa-tion before carrying out any kind of work:
• Switch off the ignition and all electrical consumers before carrying out any work on the vehicle battery and also disconnect the negative cable from the vehicle battery.
• Children should always be kept away from electrolyte and the vehicle battery.
• Always wear eye protection.
• Electrolyte Is very aggressive. lt can burn the skin and can cause blindness. When working with the battery, ensure that your hands, arms and face in particular are protec-ted from acid spillages.
A WARNING (Continued)
• Do not smoke during the work, and never work near naked flames or sparks.
• When handling cables and electrical equipment, avoid generating sparks and elec-trostatic charge.
• Never short circuit the battery poles.
• Never use a damaged vehicle battery. it can explode. Damaged vehicle batteries must be replaced as soon as possible.
• Damaged or frozen vehicle batteries must be replaced immediately. Discharged vehicle batteries can even freeze at temperatures of around ooc (+32°F).
• In vehicles with a second battery under the driver's seta or a third battery in the lug-gage compartment, ensure that the gas dis-charge hose is connected properly to the ve-hicle battery.
• Do not allow direct sunlight onto the vehicle battery for an extended period as the UV rays could damage the battery housing.
• If the vehicle is left standing in cold condi-tions for a long period, protect the vehicle bat-tery from frost. If it freezes it wilt be damaged.
• Vehicles with a starUstop system are fitted with a special vehicle battery. The installation of a different vehicle battery could cause prob-lems with the vehicle electronics. When replac-ing the vehicle battery, only insert a battery with specifications that correspond exactly with those of the original battery.
W After starting the engine with a discharged L!J vehicle battery, or after the battery has been changed, system settings (time, date, personal convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged. In the engine compartment 363

Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
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• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
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Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash. Vehicle care and maintenance 381

Check the condition of the wiper blades on a regu-lar basis. Rubbing wiper blades should be changed if damaged or cleaned if dirty
Damaged wiper blades should be replaced imme-diately. Wiper blades can be bought from a quali-fied workshop.
Cleaning wiper blades
Note for the front wipers: move the wiper arms to the service position before lifting them 116.
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Clean the wiper blade carefully using a damp cloth
• Place the wiper arm back onto the windscreen.
Changing the wiper blades
• Move the wiper arms to the service position be-fore lifting 116.
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Press and hold the release button 285 G) and simultaneously pull off the wiper blade in the direction of the arrow.
• Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until it engages.
• Place the wiper arm back onto the windscreen.
Changing the wiper blade for the rear window
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Lift and fold back the wiper arm.
Waxing and polishing the vehicle
r--f"n First read and observe the Introductory L-J,::,JJ Information and safety warnings & on page 380.
Waxing
waxing protects the paintwork. You will need to re-wax the vehicle with a good hard wax if water no longer clearly forms small drops and runs off the paintwork when it is clean.
Even if a wax solution is used regularly in the car wash, Volkswagen Commercial Vehicles recom-mends protecting the paint with a coat of hard wax at least twice a year.
384 I Cleaning and maintenance
• Release the wiper blade in the direction of the arrow 286 G).
• Pull off the wiper blade in the direction of the ar-row®.
• Insert a new wiper blade with the same length and design on to the wiper arm against the direc-tion of the arrow. Push it on until it engages®.
• Push the release against the direction of the ar-row G) in order to lock the wiper blade.
• Place the wiper arm back onto the rear window.
A WARNING
Worn or dirty wiper blades reduce visibility and Increase the risk of accidents and severe Injuries.
• Therefore, always change wiper blades If they are damaged and worn and or longer clean the windscreen properly.
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• Damaged or dirty wipers could scratch the windscreen.
• Detergents containing solvents, hard sponges and other sharp objects can damage the graphite coating.
• Do not use fuel, nail varnish remover, paint thinner or similar products to clean the win-dows. Polishing
Polishing Is only necessary If the paint has lost its shine, and the gloss cannot be brought back by applying wax.
The car must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
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• In order to avoid damage, painted parts with a matt finish, plastic parts, headlight lenses and the tail lights should not be treated with polish or hard wax.
• Do not polish your vehicle in a sandy or dusty environment or when the vehicle is dirty.

To note Some possible causes Possible solution
-Headlights are adjusted for -Change over the headlights for driving driving on the left or right. on the left or right 106. The road ahead is not lit up -Headlight beams set too high. -Set the headlight range 106. properly. -Bulbs are defective. -Change the bulbs 432. -The dipped beam headlights -Switching on dipped headlights are not switched on. 106.
Low vehicle battery charge. Recharge vehicle battery 362.
Electrical consumers not Low fuel level. Fill the tank 340. working. Fuse blown. Check fuse and replace as necessary 429.
-Short journeys. -Avoid short journeys.
-Uneven acceleration. -Think ahead when driving. -Accelerate evenly.
An electrical consumer is switch-Switch off all consumers that are not nee-ed on. de d.
Fault in engine management Have the fault rectified 407. Fuel consumption is higher system. than indicated. Tyre pressure too low. Adjust the tyre pressure 367.
Driving in hilly regions. No direct solutions possible.
Driving with a trailer or roof carri--Check whether it is needed. er. -Remove when not being used.
Driving with a heavy load. No direct solutions possible.
Driving at high engine speed. Select a high gear.
In an emergency
COl Introduction
This chapter contains information on the following subjects:
Making you and your vehicle safe . . 412
First aid kit. warning triangle, high-visibility waistcoat and fire extinguisher . . . . . . . . . . . . . 413
Additional information and warnings:
• Braking, stopping and parking 269
• Manual opening and closing 413
• Vehicle toolkit 416
• Changing a wheel 420
A WARNING
Any broken-down vehicle Increases the risk of accidents in road traffic-both for you and other road users.
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic In order to lock all doors securely In an emergency. Switch on the hazard warning lights to warn other road users.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that they are locked In the vehicle in an emergency. People locked In the vehicle may be subjec-
ted to very high or very low temperatures. Practical tips 1411

Making you and your vehicle safe
8S0.00)7
Fig. 289 In the middle of the dash panel: hazard warning light switch.
f"'""'('n First read and observe the Introductory L-lo:.U Information and safety warnings Lb. on page 411.
Observe any legislation concerning the safety of a broken down vehicle. For example, many countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility waistcoat =>page 413.
Checklist
To ensure your own safety and the safety of your passengers, observe the following actions in the specified order => &:
1. Stop the vehicle at a safe distance away from moving traffic and on a suitable sur-face=>&.
2. Switch on the hazard warning lights using button =>Fig. 289.
3. Apply the handbrake =>page 269.
4. Select the neutral position or move the se-lector lever to P =>page 260.
5. Stop the engine and remove the key from the ignition =>page 257.
6. Ensure that all occupants exit the vehicle and go straight to a safe place away from moving traffic, e.g. behind the safety barrier.
7. Take all vehicle keys with you when you leave the vehicle.
8. Place the warning triangle in position to draw the attention of other road users to your vehicle.
9. Allow the engine to cool down and seek ex-pert assistance.
4121 If and when
When the hazard warning lights are switched on, for example if the vehicle is being towed, a change in direction or lane change can still be indicated by operating the turn signal. The warning lights will be interrupted temporarily.
Switch on the hazard warning lights:
• When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam, to will warn vehicles behind you.
• When there is an emergency.
• When the vehicle breaks down.
• When the vehicle is being towed.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, use an alternative method of drawing attention to the bro-ken-down vehicle. This method must comply with traffic legislation.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the Instructions In the checklist and observe the general safety pro-cedures.
A wARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Park the vehicle so that no part of the ex-haust system can come Into contact with any Inflammable material underneath the vehicle, e.g. dry grass, fuel.
m The vehicle battery will discharge if the haz-L.:!J ard warning lights are left on over a long peri-od of time -even when the Ignition is switched off.
m If you brake hard at speeds over approxi-L.:!J mately 60 km/h (37 mph), the brake lights will flash to warn the traffic behind. If you then continue to brake, the hazard warning lights will be switched on automatically at speeds under approximately 10 km/h (6 mph). The brake light will light up stead-Ily. Once the vehicle starts to accelerate, the haz-ard warning lights will switch off again.