Page 235 of 552
2354-5. Using the driving support systems
4
Driving
PRIUS c_U (OM52E68U)■
Operating conditions of hill-start assist control
When the following four conditions are met, the hill-start assist control will
operate:
●The shift lever is in a position other than P or N (when starting off forward/
backward on an upward incline).
● The vehicle is stopped.
● The accelerator pedal is not depressed.
● The parking brake is not engaged.
■ Automatic system cancelation of hill-start assist control
The hill-start assist control will turn off in any of the following situations:
●The shift lever is moved to P or N.
● The accelerator pedal is depressed.
● The parking brake is engaged.
● Approximately 2 seconds elapse after the brake pedal is released.
Page 236 of 552
2364-5. Using the driving support systems
PRIUS c_U (OM52E68U)
WARNING
■The ABS does not operate effectively when
●The limits of tire gripping performance have been exceeded (such as
excessively worn tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on wet or slick roads.
■ Stopping distance when the ABS is operating may exceed that of nor-
mal conditions
The ABS is not designed to shorten the vehicle’s stopping distance. Always
maintain a safe distance from the vehicle in front of you, especially in the
following situations:
●When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps in the road
● When driving over roads with potholes or uneven surfaces
■ TRAC may not operate effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces, even if the TRAC system is operating.
Drive the vehicle carefully in conditions where stability and power may be
lost.
■ Hill-start assist control
●Do not overly rely on hill-start assist control. Hill-start assist control may
not operate effectively on steep inclines and roads covered with ice.
● Unlike the parking brake, hill-start assist control is not intended to hold the
vehicle stationary for an extended period of time. Do not attempt to use
hill-start assist control to hold the vehicle on an incline, as doing so may
lead to an accident.
Page 329 of 552
3295-10. Bluetooth® phone (Multimedia system)
5
Audio system
PRIUS c_U (OM52E68U)
In other situations
Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
Turn the cellular phone off, remove and reinstall the battery pack,
and then restart the cellular phone.
Enable the cellular phone’s Bluetooth
® connection.
Stop the cellular phone’s security software and close all applica-
tions.
Before using an application installed on the cellular phone, care-
fully check its source and how its operation might affect this sys-
tem.
Page 429 of 552
429
8When trouble arises
PRIUS c_U (OM52E68U)8-1. Essential information
Emergency flashers .......... 430
If your vehicle has to be stopped in
an emergency ................. 431
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 433
If you think something is wrong .......................... 440
If a warning light turns on or a warning buzzer
sounds ............................ 441
If a warning message is displayed ..................... 449
If you have a flat tire.......... 462
If the hybrid system will not start ..................... 473
If the shift lever cannot be shifted from P ............. 475
If the electronic key does not operate properly ........ 476
If the vehicle 12-volt battery is discharged ....... 478
If your vehicle overheats ........................ 483
If the vehicle becomes stuck ............................... 487
Page 442 of 552
4428-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
Warning lightWarning light/Details/Actions
Charging system warning lightIndicates a malfunction in the vehicle's charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator light
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the VSC, the TRAC or the ABS
system is operating.
Have the vehicle inspected by your Toyota dealer
immediately.
Page 447 of 552
4478-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
WARNING
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a dif-
ferent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine
the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-tire pressure warning system) that
illuminates a low tire pressure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper tire maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicator to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) malfunc-
tion indicator is combined with the low tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tire pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
Page 453 of 552
4538-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)Indicates that the hybrid system has overheated
This message may be displayed when driving
under severe operating conditions. (For exam-
ple, when driving up a long steep hill.)
A buzzer also sounds.
Stop and check. ( P. 483)
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
When stopping the vehicle for a long
period of time, shift the shift lever to P. The
hybrid battery (traction battery) cannot be
charged with the shift position in N.
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift lever to N A buzzer also sounds.
Shift the shift lever to P and restart the
hybrid system when starting the vehicle.
Indicates that the driver’s door was opened with
the shift position in N, D or B A buzzer also sounds.
Shift the shift lever to P.
Indicates that the accelerator pedal is depressed
while the shift position is in N A buzzer also sounds.
Release the accelerator pedal and shift the
shift lever to D, B or R.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 477 of 552
4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” switch still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 413)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 187)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote control.
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 514)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 139)
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