Page 585 of 712

5858-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
Have the malfunction repaired immediately. (vehicles with a
smart key system)
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Con-
tinu-
ous The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
Shift the shift lever to P.
Bring the electronic key
back into the vehicle.
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off when the shift lever was in P.
Turn the engine switch off
and lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Displayed alternately)
(Flashes)
Page 586 of 712

5868-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
engine switch was not turned
off.
Turn the engine switch off.
Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
Once
The electronic key is not
detected when an attempt is
made to start the engine.
Start the engine with the
electronic key present.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 587 of 712
5878-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 532)
Once
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 588 of 712

5888-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Once
• When the doors wereunlocked with the mechanical
key and then the engine
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the engine switch
was pressed two consecu-
tive times.
Touch the electronic key to
the engine switch while
depressing the brake
pedal.
Once
Monochrome display
Color display
During a engine starting proce-
dure in the event that the elec-
tronic key was not functioning
properly ( P. 618), the engine
switch was touched with the
electronic key.
Press the engine switch
within 10 seconds of the
buzzer sounding.
Monochrome display
Color display
Indicates that:
• With the engine switch off,
the doors were unlocked and
then the driver’s door was
opened and closed
• The engine switch was turned to ACCESSORY mode with-
out starting the engine
• The shift lever was shifted to P from another position with
the engine switch in ON
mode.
Press the engine switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
Page 589 of 712

5898-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
*: The engine may not be restarted depending on the vehicle condition.
■Messages displays
The message illustrations used are intended as examples, and may differ
from the image that is actually displayed on the multi-information display.
■ Warning buzzer
P. 568
Once
The engine switch has been
turned off with the shift lever in
a position other than P.
Shift the shift lever to P.
Once
After the engine switch has
been turned off with the shift
lever in a position other than P,
the shift lever has been shifted
to P.
Turn the engine switch off.
Con-
tinu-
ous
Indicates that the engine was
stopped in an emergency while
driving
To restart the engine, shift
the shift lever to N and turn
the engine switch to ON
mode.
*
Once
Indicates that the engine switch
has been pressed while driving
Except when emergency
stopping of the vehicle is
needed, immediately
release the engine switch.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 590 of 712
5908-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers. ( P. 554)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 5 1 5
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a fl at tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 591 of 712
5918-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
Location of the spare tire, jack and tools
Spa re ti r e
Jack handles
Wheel nut wrenchJack
Adapter socket1
2
3
4
5
Page 592 of 712

5928-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body und er the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.