Page 482 of 604
4827-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 428)
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 507 of 604

5077-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
• ABS & Brake assist
•VDIM
•TRAC
• Cruise control (if equipped)
• Dynamic radar cruise control (if equipped)
• Pre-Collision System (if equipped) • EPS
• Automatic High Beam
(if equipped)
• LDA (Lane Departure Alert) (if equipped)
• Intuitive parking assist
(if equipped)
• Navigation system (if equipped)
Page 510 of 604

5107-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( P. 514)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. (P. 9 1 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 511)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 516)
● The 12-volt battery terminal conn ections may be loose or corroded.
If the hybrid system will not star t
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 229)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 535 of 604
5358-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F02U)
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
*1: Minimum pedal clearance when depressed with a force of 110 lbf (490 N,50 kgf) while the hybrid system is on.
*2: Parking brake pedal travel when depre ssed with a force of 67 lbf (300 N,
31 kgf)
Hybrid transmission
Fluid capacity*
Front
4.9 qt. (4.6 L, 4.0 Imp. qt.)
Rear
1.9 qt. (1.8 L, 1.6 Imp. qt.)
Fluid type Toyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may ulti-
mately damage the transmission of your vehicle.
Brakes
Pedal clearance*13.7 in. (93 mm) Min.
Pedal free play 0.04 0.08 in. (1 2 mm)
Brake pad wear limit 0.04 in. (1.0 mm)
Parking brake lining
wear limit 0.04 in. (1.0 mm)
Parking brake pedal
travel*28
11 clicks
Fluid type SAE J1703 or FMVSS No.116 DOT 3
Steering
Free playLess than 1.2 in. (30 mm)
Page 550 of 604

5508-1. Specifications
HIGHLANDER_HV_U (OM48F02U)
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressureThe maximum cold inflated pressure to which
a tire may be inflated, shown on the sidewall
of the tire
Recommended infla-
tion pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of hybrid
transmission, power steering, power brakes,
power windows, power seats, radio and
heater, to the extent t hat these items are avail-
able as factory-installed equipment (whether
installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant
weight150 lb. (68 kg) times the number of occupants
specified in the second column of Table 1* that
follows
Occupant distributionDistribution of occupants in a vehicle as speci-
fied in the third column of Table 1* below
Page 585 of 604
585What to do if... (Troubleshooting)
HIGHLANDER_HV_U (OM48F02U)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 229)
●Is the shift lever in P? ( P. 232)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 149)
●Is the steering wheel unlocked? ( P. 232)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 514)
●Is the 12-volt battery discharged? ( P. 516)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode ( P. 512)
●It is locked automatically to prevent theft of the vehicle. ( P. 232)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be tu rned after the hybrid system
is stopped
Page 590 of 604

590Alphabetical index
HIGHLANDER_HV_U (OM48F02U)
Anti-lock Brake System (ABS) ...................................... 291
Function ................................ 291
Warning light ......................... 458
Armrest ..................................... 358
Assist grips .............................. 359
Audio input
*
Audio system*
Steering wheel audio switch*
Automatic High Beam ............. 248
Automatic light control
system .................................... 244
AUX port
*
Auxiliary boxes ................ 347, 350 Back door ................................ 134
Back-up lights
Replacing light bulb .............. 434
Wattage ................................ 539
Battery (12-volt battery) .......... 407
Battery checking ................... 407
If the 12-volt battery is discharged.......................... 516
Preparing and checking before winter ...................... 316
Warning light......................... 457
Battery (traction battery) .......... 85
Bluetooth®
Audio system*
Hands-free system*
(for cellular phone)
Bottle holders .......................... 344
Brake
Fluid ...................................... 535
Parking brake ....................... 243
Warning light......................... 457
Brake assist ............................. 291
Break-in tips ............................ 195
Brightness control Instrument panel light control ................................ 104
BSM (Blind Spot Monitor) ....... 304
Blind Spot Monitor function............................... 308
Rear Cross Traffic Alert
function............................... 311
B
Page 592 of 604

592Alphabetical index
HIGHLANDER_HV_U (OM48F02U)
Daytime running light system .................................... 245
Deck board ............................... 350
Defogger Outside rear view mirrors...... 328
Rear window ......................... 328
Windshield ............................ 328
Dimensions .............................. 528
Dinghy towing .......................... 228
Display Drive information........... 107, 113
Dynamic radar cruise
control................................. 269
LDA (Lane Departure
Alert) ................................... 284
Multi-information display ........................ 107, 111
Warning message ................. 466
Do-it-yourself maintenance .... 394
Door lock Doors .................................... 128
Smart key system ................. 128
Wireless remote control ........ 129
Doors Automatic door locking and unlocking system ......... 131
Back door.............................. 134
Door lock............................... 128
Door windows ....................... 179
Open door warning buzzer ... 129
Open door warning
light ............................. 459, 468
Outside rear view mirrors...... 177
Rear door child-protector ...... 131
Side doors............................. 128 Driving ...................................... 194
Break-in tips.......................... 195
Correct driving posture ........... 30
Hybrid vehicle driving tips ..... 314
Procedures ........................... 194
Winter drive tips .................... 316
Dynamic radar cruise control .................................... 269
Eco drive mode........................ 238
EDR (Event data recorder)........ 11
Electric motor (traction motor) ....................... 81
Electric Power Steering (EPS) ...................................... 292 Function ................................ 292
Warning light......................... 458
Electronic key .......................... 124 Battery-saving
function............................... 150
If the electronic key does not operate properly ................. 513
Replacing the battery............ 428
Emergency flashers ................ 450
Emergency, in case of If a warning buzzer
sounds................................ 457
If a warning light turns on ..... 457
If a warning message is displayed ............................ 466
If the 12-volt battery is discharged.......................... 516
If the electronic key does not operate properly ........... 513
If the hybrid system
will not start ........................ 510
D
E