Page 1 of 604
HIGHLANDER_HV_U (OM48F02U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advices which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically
Page 2 of 604

TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F02U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ........................ 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93
Theft prevention labels (U.S.A.) ............................. 96 2. Instrument cluster
Warning lights and indicators ........................... 98
Gauge and meters ............. 103
Multi-information display (with monochrome
display) ............................ 107
Multi-information display (with color display)........... 111
Energy monitor/ consumption screen ........ 117
3-1. Key information Keys................................... 124
3-2. Opening, closing and locking the doors
Side doors ......................... 128
Back door .......................... 134
Glass hatch........................ 144
Smart key system .............. 148
3-3. Adjusting the seats Front seats......................... 156
Rear seats ......................... 158
Driving position memory ........................... 165
Head restraints .................. 169
1For safety and security
2Instrument cluster
3Operation of each
component
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TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48F02U)8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 528
Fuel information ................ 540
Tire information ................. 543
8-2. Customization Customizable features ...... 556
8-3. Initialization Items to initialize................ 567
Reporting safety defects for U.S. owners ............... 570
Seat belt instructions for Canadian owners
(in French)....................... 571
SRS airbag instructions for Canadian
owners (in French) .......... 574
What to do if... (Troubleshooting) .................... 584
Alphabetical index...................... 589
8Vehicle specifications
9For owners
Index
Page 9 of 604
9
HIGHLANDER_HV_U (OM48F02U)The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●
Multiport fuel injection system/sequential multiport fuel injection system
● Dynamic radar cruise control system (if equipped)
● Cruise control system (if equipped)
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit approximately the
same amount of electromagnetic waves as the conventional gasoline pow-
ered vehicles or home electronic appliances despite of their electromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system
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11
HIGHLANDER_HV_U (OM48F02U)This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situ-
ation occurs; no data are recorded by the EDR under normal driving condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a law suit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
Event data recorder
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12
HIGHLANDER_HV_U (OM48F02U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
Page 24 of 604

24Pictorial index
HIGHLANDER_HV_U (OM48F02U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 41
Floor mats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 156
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 169
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 32
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 343
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Rear automatic air conditioning switches . . . . . . . . . . . . . . P. 333
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 338
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 358
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 360
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12
Page 27 of 604
27
For safety and security1
HIGHLANDER_HV_U (OM48F02U)1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems........ 62
Installing child restraints...... 66
Exhaust gas precautions..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm................................... 93
Theft prevention labels (U.S.A.) ............................. 96