Page 348 of 604
3485-3. Using the storage features
HIGHLANDER_HV_U (OM48F02U)
■Cable pass through
The open tray is provided with a hole that allows cables to be passed through
the tray from the USB/AUX port or power outlet.
Open tray
Remove the cover.
WARNING
■Items unsuitable for the open tray
Observe the following precautions when putting items in the open tray. Fail-
ure to do so may cause items to be thrown out of the tray in the event of
sudden braking or steering. In these cases, the items may interfere with
pedal operation or cause driver distraction, resulting in an accident.
● Do not store items in the tray that can easily shift or roll out.
● Do not stack items in the tray higher than the tray’s edge.
● Do not put items in the tray that may protrude over the tray’s edge.
Page 391 of 604
3916-2. Maintenance
HIGHLANDER_HV_U (OM48F02U)
6
Maintenance and care
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
ItemsCheck points
Page 451 of 604

4517-1. Essential information
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 458 of 604

4587-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
Pre-collision system warning light*3, 4
Indicates a malfunction in the PCS (Pre-Collision System)
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will flash quickly when the system is operating.
(P. 297)
• The light will turn on when the pre-collision system is disabled. ( P. 298)
• The light will turn on when the VSC (Vehicle Stability
Control) system is disabled. ( P. 294)
• The light will flash when the system cannot temporarily be used. ( P. 477)
Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the VSC or the TRAC
system is
operating.
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions
Page 461 of 604

4617-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system (ECU and sensors), “AIR BAG ON” indicator light,
“AIR BAG OFF” indicator light, front passenger’s seat belt buckle switch,
driver’s seat belt pretensioner, front passenger’s seat belt pretensioner and
force limiter, airbags, interconnecting wiring and power sources.
(P. 43)
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
■ If the malfunction indicator la mp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tem-
porarily drops, the electric power steering system warning light may come
on and the warning buzzer may sound.
■When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Push-
ing the tire pressure warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such
as natural air leaks and tire inflation pressure changes caused by temper-
ature. In this case, adjusting the ti re inflation pressure will turn off the
warning light (after a few minutes).
Page 463 of 604

4637-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steerin g system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavie r than usual when operating, hold
firmly and operate using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is probable that you have a flat tire. Check the tires.
If a tire is flat, change it with th e spare tire and have the flat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
Page 472 of 604
4727-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
Indicates a malfunction in the hybrid systemA buzzer also sounds.
Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
When stopping the vehicle for a long
period of time, shift the shift lever to P. The
battery cannot be charged with the shift
lever in N.
Indicates a malfunction in the EPS (Electric
Power Steering) system
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Indicates that the vehicle is being driven at 3 mph (5
km/h) or more with the parking brake still engaged
A buzzer also sounds.
Release the parking brake.
Warning messageDetails/Actions
(Flashes)
(U.S.A.) (Canada) (Flashes)
Page 475 of 604

4757-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
Indicates that the hybrid system was stopped
while driving
A buzzer also sounds.
Operate the steering wheel with more force
than usual.
Indicates that the power switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
Turn the lights off.
(If equipped)
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the power switch off,
and the driver’s door open)
A buzzer also sounds.
Close the moon roof or panoramic moon
roof.
Monochrome display
Color display
Indicates a malfunction in the brake override sys-
tem
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Warning messageDetails/Actions
(Flashes)
(Flashes)